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Veracity Credit Consultants

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3.4

Overall Score

LAST UPDATED: October 10th, 2019

Veracity Credit Consultants is a credit repair company that has been in business since 2003 and is based out of Denver, Colorado. The financial services company has served over 100,000 consumers nationwide in repairing their overall credit scores.  

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The Good

  • Personalized Credit Optimization Plan 
  • Collection and Creditor Interventions 
  • Secured Credit 

Veracity Credit Repair services provide consumers, who need help improving their credit score, with a comprehensive online education system for credit repair.

Veracity’s credit repair process includes an expert analysis, a free credit report, secure account access, unlimited credit score consultations, advanced credit report access, a cancellation policy, online resource access, pay-as-you-go pricing, weekly educational emails, online tracking, personalized account management, a couple’s discount, dispute techniques, specialized creditor interventions/collection account interventions, personalized credit plan, access to credit specialists, monthly educational tutorials, and monthly progress reports.

Consumers are given two package options upon enrollment to help them improve their overall credit scores. Prices for these packages range from $49-79. The Select Plan Package includes unlimited investigations of erroneous items, premium account management, tips, and online access. The Platinum Plan package features all the benefits of the first package and also includes:

Personalized Credit Optimization Plan

Each client that enrolls in the Veracity service can expect to receive a customized plan of attack when it comes to negative items and dispute letters.

Collection and Creditor Interventions

Veracity can work on behalf of their clients and get involved in collections issues. In addition to collection issues, the company can act as a middleman and help resolved issues with creditors in some situations. 

Secured Credit

Veracity also offers secured credit card offers and a library of credit repair information. The company also provides consumers with a money-back guarantee if they are not satisfied. Consumers are able to receive a free initial consultation by either calling the credit repair company directly or filling out a short online form on its corporate website.

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The Bad

  • No License with the Attorney General 
  • Mixed Online Consumer Reviews 

Consumers report issues in the cancellation of services. However, the company has been found to act in good faith to resolve these issues to a consumer's satisfaction.

It is also important to note that the services provided can be easily performed by a consumer on their own without the monthly cost, but may be best suited for those who desire to avoid the long-term hassle and time involved in the removal of unwanted credit report items. Other areas of concern include:

No License with the Attorney General

To date, Veracity is not licensed with the Attorney General as a credit repair service.

Mixed Online Consumer Reviews

Like some other credit repair companies, Veracity ’s reputation is mixed. Prospective clients should do thorough research prior to enrollment. No licensed attorneys on staff. While not required to have, an attorney on staff can help in some disputing cases.

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The Bottom Line

Veracity appears to be a legitimate credit restoration company with over 13 years of experience in the financial services industry. Veracity has worked with the major credit bureaus and has served over 100,000 nationwide consumers to help them remove unwanted and erroneous items from their credit reports.

Consumers not satisfied with the company's services are able to receive a full refund. Veracity has also received a number of complaints regarding billing and delivery of services. The company needs improvement in a few key customer service areas, including:

  • Not being licensed with the Attorney General
  • No licensed attorneys available to clients needing additional support
  • Improvement in its cancellation and billing policies

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Star Rating

2.4

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13 Reviews

Review Breakdown

5 grade

23%

4 grade

8%

3 grade

8%

2 grade

8%

1 grade

54%

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Wanda Waring Palatka, FL

I signed up for your service months ago and have yet to get any information from you. You still take the monthly fee and I want to stop that ASAP. I am in more debt due to a thief who stole my personal things and other major damage was done to my home. I lost my home. Please call me as I have moved. Review I am not sure if any help has been done.

7 years ago