November 1st, 2013 Draper, UT
The worse experience ever! DO NOT USE THIS REPAIR SERVICE unless you like paying $150 (for my wife and I) a month for them to do NOTHING!
I was with Premier for 9 months and they only took 3 issues off my credit report, which as they put it during my initial consultation, shouldn't be on there in the first place because they were old and well past the statutes of limitations (in their words, “shouldn't legally be on your credit. They should come off”). They could have easily taken these off during the first few months but they literally waited until I was 7 months in to get them off.
As for my other credit issues, they did NOTHING, ZERO, NADA towards negotiating it down with my creditors. This was all promised in the upfront consultation. If anything, they estimated around 8 months to get everything cleared or at least a payment option/plan with some of these creditors. But they didn't do anything. They are frustrating to work with and I DO NOT recommend them, at all.
They are good at emailing you spam and unwanted material using fake email addresses as if they have a lot of employees on your case. I literally have 12-15 email contacts with them. And I'm sure that's part of their ploy to make you think they're doing something. But they're not doing anything because while they can send you a lot of unwanted emails, they are not quick to reply back when you email them. Nothing is personal, everything is sent as if they have email templates saved for every occasion.
They are a scam and they will purposely drag out the process to get your monthly payment. They don't do anything and will give you false hope that things are time sensitive and to be patient. I think after 9 months, a lot more should have been done in my situation. I ended up paying almost $1500 total ($200 initial fee, $159.98 x 8 months).
Oh one more thing that I noticed about them. Since my wife and I were using their service together, they put two different people on our case. And, they never send updates at the same time. They might send one thing to me, but then send something to her at a different times. They might want me to sign something today, but then ask her to sign the same document two weeks later. This I believe is to stretch the payment so when you finally stop using them, they can charge you more because we weren't using their services “at the same time.” When I told them I wanted to stop using their service, they threw out a date claiming they did such and such on my wife's account which gave me a different final fee than I expected.
PLEASE DO NOT USE PREMIER CREDIT CONSULTING!!!