Credit Assistance Network is headquartered in Boca Raton, Florida and has over ten years of credit repair experience. The company offers an array of services and provides online access to its customers 24/7.
Credit Assistance Network offers a nice outline of their services and the process of credit repair, along with a handy chart of services they offer compared to its competitors. Although some of the points come across as a little vague, the 24 hour access to the company website is helpful.
Regular Reminders and 24 Hour Access
Customers are issued login credentials that allow them to communicate, track progress and upload documents whenever they need.
It’s difficult to gauge Credit Assistance Network’s performance against top competitors when the company offers little information about their pricing. It’s also concerning that despite all of the services the company claims to offer, no money back guarantees or licensed attorneys are mentioned anywhere. Typically, the more information a credit repair company provides upfront, the more transparent and legitimate they will be with their customers.
No Upfront Price Information
You must sign up for a free credit analysis before you can get specific information on pricing. To sign up, you must provide your name, email address and phone number.
Nothing was said regarding licensed attorneys anywhere on Credit Assistance Network’s website, so it can be assumed that there aren’t any on staff.
No Money Back Guarantees
There was no information regarding guarantees or warranties, which doesn’t stack up well against other competitors that make it a point to mention theirs.
Frequently Asked Questions
How much does Credit Assistance Network services cost*?
Credit Assistance Network does not offer an array of plans, but rather has one simple plan. $179 per individual ($279 per couple), $50 per confirmed deletion per bureau, and $75 for public records.
*Prices have been taken from The Credit Pros, a sister company to Credit Assistance Network.
Does Credit Assistance Network allow me to enroll more than one person or my whole family?
Yes, Credit Assistance Network provides a 20 percent discount when a spouse or friend enrolls at the same time.
How does Credit Assistance Network repair my credit?
Credit Assistance Network will analyze and identify problems on your credit report, disputes will be sent to the three major credit bureaus, and creditors will be contacted for the more difficult issues.
Does Credit Assistance Network provide Credit Monitoring?
No, Credit Assistance Network does not currently offer credit monitoring for clients.
What results can I expect from Credit Assistance Network?
Credit experts will help guide you through the process of credit building, while disputing errors found on your credit report with the three major credit bureaus.
How can I contact Credit Assistance Network?
You can contact the different departments of Credit Assistance Network using the following:
Phone: 800-811-3078 ext.2
Credit Assistance Network doesn’t offer much information in the area of published results.
$179 per individual for the first payment
$279 per couple for the first payment
- $50 per confirmed deletion per bureau
- $75 for public records
- One-on-one consultations with a certified FICO professional
- Unlimited disputes
- Debt validation letters to creditors
- Goodwill letters to creditors
- Cease and desist letters to collection agencies
- 24/7 access to your client portal
- ID theft restoration and insurance included
How It Works
Step #1: Consultation
A credit specialist will review your credit reports and provide a consultation for feedback purposes. This is the step where you can enroll. Then the service department can begin analyzing each report looking for errors and items that need to be disputed.
Step #2: Credit Bureau Disputes
Custom dispute letters are created at this time and sent out to the three major credit bureaus. Up to 45 individual items can be disputed. Each bureau, under Federal Law, are required to investigate the items that are reported.
Step #3: Investigation
This step provides time for the credit bureaus to investigate and mail updated credit reports with each completed investigation.
Step#4: Violations Reported
Clients must forward all responses from the credit bureaus, and Credit Assistance Network will look for possible violations to your rights and will file complaints with the state attorney general, and FTC.
Step #5: Creditor Interventions
Based on the responses received from the bureau, dispute letters are mailed to creditors and collection agencies. Interventions include validation demands, goodwill letters, disputes and information requests.
Step #6: Results
After receiving updated credit reports you will need to upload them online, mail, email, or fax them in. Responses will be reviewed and transferred to your online account.
Step #7: Review
The next course of action will be determined at this point.
Step #8: Repeat
In most cases, the process will be repeated until desired results are reached.
Step #9: Sit Back and Relax
Sit back and let Credit Assistance Network to do the work. You can access your own secure client portal which will allow communication, track progress, and be able to upload documents.
What to Expect when Signing Up
What to expect when signing up online
Before you go to signup here are a few things to expect before you visit Credit Assistance Network’s website:
- By clicking on the get started page, you will find a form to submit for a free credit analysis.
- You will need to fill out the form with your name, email address, and phone number.
- Not everyone qualifies for the program, and by filling out the form a credit coach will contact you to learn about your credit goals.
- If you do not qualify for the program, the credit coach will point you in the right direction.
- If you do qualify for the program, the credit coach will help you get started.
What Can Be Removed?
Credit Assistance Network are able to help consumers with a number of credit issues during the repair process.
- Late payments
- Identity theft
- Junk debt buyers
- Short sale/foreclosure
- Incorrect personal information
- Inflated/expired debts
- Outdated information