SmartCredit.com offers a unique Smart Credit Report that provides users with more insight than a normal credit report, along with the ability to directly contact lenders through its service to quickly negotiate better terms, lower interest rates, higher credit limits, and the like.
- Integrated personal finance tools
- Smart Credit Report
- Action buttons
- Unlimited credit report refreshes
- Mobile app offered
Integrated Personal Finance Tools
A big part of what makes SmartCredit.com more unique than a standard credit monitoring service is that it provides its customers with personal finance tools alongside their credit. Similar to Mint, SmartCredit.com can link to all of your banks, lenders, brokerage accounts, and so forth. Once these accounts are linked, SmartCredit.com begins pulling all of your transactions, purchases, and payments each day. This lets you see all of your spending in one place and even includes handy reports and charts to help you see where all your money went, as well as net worth calculations and the like.
Smart Credit Report
SmartCredit.com’s major selling point is its patented Smart Credit Report, which is basically a new way of displaying information found in a traditional credit report alongside money management features. For example, if you’re browsing your credit report and see one of your credit cards has a higher balance than you remember, you can click a button and quickly see all of the recent transactions on that card. This provides users with a really cool way of being able to see how their individual daily decisions contribute and form the numbers on their credit reports. If your credit score is hurting because you’re carrying a high balance on one of your cards, you can quickly dive in and see what you can cut from your spending to bring that balance down and improve your score.
While browsing the Smart Credit Report, users are presented with a giant orange button for each account that reads Take Action. Clicking on it will take customers to a window where they can take many actions, for example:
- Request an increased credit limit
- Inquire about a particular transaction
- Request a lower interest rate
- Ask for a derogatory mark to be removed
- Negotiate to settle or defer payments
These are all things that can typically be done over the phone or at each lender/bank’s website, but being able to do all of them from one central location is pretty impressive and is a definite time-saving tool. What’s more, they even allow users to dispute individual credit card charges that they don’t recognize. SmartCredit.com makes it very easy and simple to negotiate with lenders and correct inaccuracies on one’s credit report. We haven’t seen this kind of functionality on any other service we’ve reviewed thus far.
Unlimited Credit Report Refreshes
SmartCredit.com has not placed a limit on how often customers can refresh their credit report, which means that customers can access their score in real time instead of having to wait until the end of the week, month, or year to view their current score.
Mobile App Offered
SmartCredit.com earns marks for providing a mobile app for its service. We downloaded it and found that it provided most of the functionality of the full website by allowing users to access their full Smart Credit Report, score, money management features, and the like.
- Undisclosed scoring model
- Mobile app issues
- Security concerns
Undisclosed Scoring Model
It is unclear which scoring model SmartCredit.com utilizes to provide its customers with credit scores. For example, most companies in the industry use either the FICO or VantageScore model, but this company has not disclosed the model that it uses.
Mobile App Issues
Although we applaud SmartCredit.com for even providing a mobile app, the app itself feels somewhat clunky and dated. The information is poorly laid out, the interface isn’t intuitive, and many portions of the app just feel like a mobile version of the website. Long load times when accessing parts of the app add to the frustration.
Although there have been no reported data breaches or privacy complaints, one must always be wary about handing over so much personal information to one website. Because it does more than monitor your credit, SmartCredit.com has access to banking information and other sensitive data that makes it an especially big target to hackers. We noted that the company’s website is certified as secure by Norton, McAfee, and others, but we encourage users to carefully consider whether or not they’re comfortable with placing all their financial eggs in one basket.
- Basic- $19.95 per month
- Premium- $29.95 per month
The company offers a seven-day trial. During the trial, all services are available including credit reports, credit scores, auto and insurance scores, hiring risk indexes, identity theft alerts, the daily money manager, action buttons, and alerts. Please note in SmartCredit.com’s details that “if you were charged a refundable $1 Identity Verification fee at enrollment, you may request a refund of this $1 Identity Verification fee with [its] customer service.”
Scores & Reports Provided
The company offers scores and reports from all three major bureaus (Equifax, Experian, and TransUnion), but it is unclear which scoring model is used.
Get out of debt by negotiating directly with your creditors. If there is an error with a creditor on your account, you are able to dispute it through the company’s website. There are three different options for how you can go about disputing it. You can settle debts, lower interest rates, or defer monthly payments due to hardship. No need to call anyone or join a debt consolidation program. It even works great for those small annoying collection accounts that seem to pop-up out of nowhere on your credit report.
Get important credit monitoring alerts with changes to your TransUnion credit report by phone or email. If you suspect identity theft, just push the button to stop it. Anytime you make a purchase, you get transaction monitoring alerts to make sure it is you spending your hard earned money. If you find a transaction that was not made by you, simply push the action button to stop the theft.
Credit Score and Report Refreshes
SmartCredit.com offers unlimited refreshes.
SmartCredit will not give any information out once you have signed up. Customer service cannot see your credit report or score. The website carries valid security certifications from both McAfee and Norton.
Identity Theft Protection
If you get a new creditor or inquiry on your account, the company will automatically send an alert to you, providing you the chance to see if this is something you requested or if it’s a potential identity theft threat. If you see identity theft on your credit report or financial accounts, you’ll use the action button to tell your creditor to stop the account and remove any reporting of it or reverse the fraudulent transaction.
SmartCredit.com offers 24/7 alerts to give their customers peace of mind. Credit monitoring alerts let you stop bank account theft, unauthorized credit card transactions, credit report theft of unknown accounts, and ID theft with a click of a button on your account. Alerts are sent via text and/or email. Those are the only two options the company provides.
Monday – Friday 10 AM – 8 PM Eastern
- [email protected]
- 3187 Red Hill Ave #100, Costa Mesa, CA 92626