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7.3

Overall Score

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Garth Kline Eugene, OR

High interest rates sneak up on you. They will raise your credit limit without notice and you could end up with much higher payments if you aren't careful. Always read the fine print!

1 year ago

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Jillian Grand Rapids, MI

I signed up for Chase for balance transfer only. Ended up using a check for a large car repair that offered 24 months interest free. Definitely came in handy!

1 year ago

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Kathy Gonzalez Chandler, AZ

Very good experience so far. Easy to access my card info online. They question usage that is unusual.

1 year ago

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Kim LaCost Philadelphia, PA

Credit card works well, customer service is excellent. No problems to speak of, just a Great experience.

1 year ago

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Melissa Mercado San Antonio, TX

Excellent fraud protection and customer service. Chase is an all around great company from a client's perspective and generally attracts really nice employees.

1 year ago

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Shannon Renee Chagrin Falls, OH

I find banking easy with Chase. They have many locations and their online and mobile app are easy to use.

1 year ago

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Tony Bethlehem, PA

Chase was the only company that reached out to me during hard times (Covid). They waived my late fee. Good customer service. Decent APR.

1 year ago

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Craig Welter Grayslake, IL

I stopped using my chase card and replaced it with a card from another bank. The chase rewards aren't as good as the other bank, and I find the chase online experience to be more difficult to navigate than the other one.

2 years ago

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Jill Bonifay, FL

I love Chase. They are efficient, easy to work with, and always have answers to any banking question

2 years ago

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Tim C Salt Lake City, UT

Chase credit cards are generally pretty competitive with good rewards. Rates are a bit higher but pay them off quickly.

2 years ago

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Alex Gohlke Troy, MI

chase is an excellent card! used everywhere to maximize that cash back and extra benefits at gas stations too

2 years ago

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Brian Cowley Riverton, UT

Had several cards with Chase. We have liked their balance transfer products especially. They have the best balance transfer products.

2 years ago

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Stacy Carter Red Cliff, CO

I really like my chase card. We get excellent airline miles and the customer service has been helpful.

2 years ago

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Heather Schmid Phoenix, AZ

I have been with Chase over twenty years. The only benefit is convenient atms. They started charging for money orders and certified checks which is ridiculous.

2 years ago

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Rocio Diaz Tallahassee, FL

Chase credit cards are fantastic. They have amazing perks, rewards, and benefits and discounts for students.

2 years ago

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Carolina camacho

I was not a fan of Chase when I banked with them. I had to switch to other banks as other banks offered better benefits and deals, and I was able to save more money with other banks. Customer service was mediocre.

2 years ago

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hminfo Olney, MD

My Chase credit card is my preferred credit card. I like the features it offers, such as the cash back program.

2 years ago

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Jun Chen Rockville, MD

I have credit card from Chase. It is easy to use and have good rebate for purchase, especially in international trail, it is safe to use.

3 years ago

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Louisena Osias Tallahassee, FL

Excellent customer service! Also, l love the app where it's so much easier to transfer money to my accounts.

3 years ago

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Berit Green Arlington, VA

We love our Chase cards. We’re always thrilled with the reward options and that makes it our favorite.

3 years ago

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Alexis Hirschi Idaho Falls, ID

I don't use this Bank normally but I have a Chase credit card and seeing the balance and paying the card has always been very easy.

3 years ago

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Lars Hamilton Carmel, IN

Great experience with online banking and apps. Credit card is one of the best cash back cards and always easy to use.

3 years ago

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Nate Ashby Provo, UT

I do like using Chase! I like the rewards for using my credit card. They also make it easy to stay on top of your credit score.

3 years ago

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Mason Allen Provo, UT

Bank employees are typically helpful, but wait times can be long. The app has a simple design. Mobile check deposits is great.

3 years ago

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Caytee Wankier Idaho Falls, ID

Love our Amazon Chase card. The cash back on it alone pays for our Christmas each year! Would recommend to anyone.

3 years ago

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Nya Tallahassee, FL

I love chase .They have quick pay lLehigh is really convenient.Ive been using it since high school and still love it

3 years ago

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Kate Lillywhite American Fork, UT

Honest company with fun rewards! Safe to use and easy to track with their wonderful customer service!

3 years ago

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Myken Cheyenne, WY

Excellent card with great rewards. I love the sign up bonuses and wish there were more cards out there like it

4 years ago

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Maryann Renteria (Mckrae) Phoenix, AZ

I currently have the Southwest card by chase! It’s my #1 card by far!! I love it and the ability to get air miles😁

4 years ago

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Club rush West Valley City, UT

We have a chase card and account that we use frequently. If there is ever a problem it is quickly resolved.

4 years ago

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Julie Taylor Ogden, UT

We love our Chase Credit Card. We especially like that we can earn points towards other purchases with our card.

4 years ago

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Jami Lucas Eagle Mountain, UT

We have been very happy with our account. The rewards have been very helpful as well as the free credit viewing.

4 years ago

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Brenda Thomas Ferron, UT

My Chase credit card is my very best credit card. I am always earning cash back that I always apply back to my account.

4 years ago

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Kiayana Clunis Tallahassee, FL

Chase has the best Customer Service. They’re always willing to help resolve any issues. Best bank ever!

4 years ago

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Justin Riggs Salt Lake City, UT

Easy app to use. Easy access to money and ability to pay bills with auto pay. Good customer care when needed and that isn’t often!

4 years ago

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David T Draper, UT

I have a Chase Shapphire credit card and the sign up bonus is amazing for travel. It is well worth the annual fee.

4 years ago

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Isabel Managua, MN

I love my Chase credit card. The customer service is super friendly and helpful with everything I need.

4 years ago

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Amanda Montebello, CA

My experience with Chase credit cards has been positive because they offer great reward systems and a competitive interest rate.

4 years ago

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Tochica Baptiste Tallahassee, FL

I honestly love Chase, they have never given me any problems! The security system is great and works fast.

4 years ago

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Daphne Brown Riverton, UT

I like the card and rewards program. The yearly fee is just a little too steep for me and I have trouble using my rewards at times. Not enough variation in there.

4 years ago

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Kathryn Robinson Riverton, UT

I've had a Chase credit card for a number of years. I really like the rewards they offer and low annual fee.

4 years ago

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Eric Smith Riverton, UT

Always provide great service when I have called in with questions about charges. Never had any problems.

4 years ago

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abby becht Pleasant Grove, UT

Happy with customer service, rewards, and the way that the card looks. It's annual fee is not my favorite.

4 years ago Edited September 14, 2021

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Cameron Clark Provo, UT

You use Chase for the customer service. I love how friendly they are on the phone and how easy their apps are to use.

4 years ago

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Sarah Watters Quinlan, TX

Chase is my trusted name for all my financial needs. Their card has great benefits and is easy to use.

4 years ago

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Joy Hill Pleasant Grove, UT

Love my chase card - the downloads work really well with my Quickbooks application. Great customer service.

4 years ago

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Rob Whipple Mesa, AZ

Good help with customer service. They have a higher interest rate than my other credit cards. Easy online information.

4 years ago

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Sunny Perry Springville, UT

Had a rough month, sick for 2 weeks and missed work. Chase worked with the next months payment. Very grateful

5 years ago

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Madalyn Johnson Provo, UT

I love Chase. They have great customer service and are always available to assist me when I need it.

5 years ago

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Melissa Carreno Mesa, AZ

love my chase card and the services, have had no issues, great customer service, love chase, I bank with them as well.

5 years ago