Newegg is one of the companies that we reviewed that is strictly an online marketplace, selling primarily computer accessories, computers, and other hardware. We also found, however, that they offer significant other products categories, including women's jewelry. Often, in the case of the pearl necklace, the prices and quality of goods were significantly better than what a customer might find in the traditional storefront.
We saw that Newegg has a special premiere membership, costing customers $49.99 per year after a 30-day free trial. The premiere membership gives customers access to the following:
- Free expedited shipping (3-days) for free.
- Free returns with no restocking fees (on select items)
- Expedited customer support.
- Special email alerts.
- Exclusive deals.
In the online electronics industry, we didn't find a comparison for Newegg's special online resources. Newegg was primarily a private company for several years. Newegg had its IPO in 2009, after posting several years of profitability.
Newegg is not without controversy. In March of 2010, Newegg accidentally sold several counterfeit Intel processors. Initially, the company claimed that they were demo units. Upon further investigation, Newegg discovered that the units were counterfeit and offered replacement items to customers.