We found that they were a different company, Smoliak, in 1966 and rebranded as Best Buy in 1983 to become a consumer electronics store. They have several locations and subsidiaries throughout North America and the rest of the world. Best Buy offers a wide array of products to its customers, including one of the largest arrays of cell phones, including AT&T, T-Mobile, and many more. 

Top Ranked Companies

company logo
Crutchfield chevron_right
4.9
starstarstarstarstar_half
(588)
company logo
Frys.com chevron_right
3.7
starstarstarstar_halfstar_border
(17)

The Good

  • Customer service is great
  • Replace products that have issues
  • Wide variety of products

We liked the Geek Squad approach to customer service. In this medium, we found one of the most robust customer service platforms in the industry. Geek Squad is an owned subsidiary of Best Buy. In addition to providing customer service at every Best Buy store, customers can also get support 24/7 online or over the phone. Best Buy sells support packages with each item that is sold in a store. Geek Squad has a "lemon" policy.

If your product requires three repairs during the life of your service plan, the Geek Squad will turn your lemons into lemonade by replacing the product with a similar model if your model is no longer manufactured.

Here are some other things that we liked about Best Buy:

  • The number of Apple computers available: When Best Buy first started selling Apple computers, they only had a few models available. Now, it is possible to purchase Mac Minis, MacBook Pros, and the Mac Pro. Many of the items we looked at were on sale. A basic Mac Mini was available for $459.99, slightly cheaper than what was listed on the Apple website.
  • Computer accessories: There were more than enough accessories to make your computer user-friendly and ergonomic. When we looked at the keyboards and mice available through Best Buy, we found more than 164 pages of items, 97 items in total. We found a lot of good wireless mouse and keyboard combos, great for the person who wanted an ergonomic work center or specialized accessories for gaming.
  • An easy-to-use website: We liked the website's functionality, especially how it let customers sort through items. Customers could sort through items by brand, price, and other characteristics. Also, each item included a high-quality picture of the item.

Best Buy also had a wide variety of "wearable technology" available. These included sports training aids, sports watches, and activity monitors and pedometers. Some of the companies in the industry lacked the number of items from Best Buy. Best Buy also carried home assistive technology, items ranging from phones to computers that helped those in need live easier at home.

The Bad

  • Poor customer experience
  • Customer complaints
  • Pricing not listed

The in-store experience with Best Buy often leaves something to be desired. Some reviews online, as well as a recent Forbes article, listed this as one of the reasons Best Buy often struggles to keep customers in the store. The Forbes article commented on the typical customer experience at Best Buy. Often, a customer walking into a store for self-service (to purchase the items they know they need) will receive an experience pressuring them to buy more things. This was a trend in some of the reviews we read about Best Buy online.

One 2014 customer complaint involved the purchase of an Apple MacBook Pro from a store. The customer found the 2012 model sticker on the inside of their computer, contacted Apple, and was told that they had purchased an "old-stock" computer. The inventories of some brands in stores are often older models that Best Buy has purchased in stock.

One customer also had purchased a $450 computer, according to a complaint, and it was not working after the 15-day Return and Exchange Promise. The customer was advised to go to the manufacturer or purchase a Geek Squad plan. Electronics are expensive investments, and consumers should have access to the best product available.
Best Buy's Geek Squad does not have pricing listed on its website. In order to get a price, you must get a quote. Also, we found that liquid spills require a special plan, the Advanced Geek Squad Protection Plan with Accidental Damage from Handling. For high-dollar items, the Advanced Protection Plan becomes a necessity.

The Bottom Line

We recommend Best Buy as an online electronics retailer for the following reasons:

  • We liked the functionality of the website, which included a "deals" section that changed on a regular basis.
  • Overall, we liked the Geek Squad customer service, however, we want to see pricing on the website.
  • When we loaded the website on our mobile device, it was just as easy to use as the responsive website.
  • Best Buy offers an assistive devices category, which includes amplifiers for hearing issues and large-screen alarm clocks for the vision impaired.
  • Geek Squad offers a "lemon" policy, which gives the customer a new replacement item after the third repair of an item protected by the Geek Squad.

Sometimes, we felt like the customer service at Best Buy failed to deliver. We read about the 15-day Return and Exchange Promise quite a bit. Some customers had items break after the promise had expired, leaving the manufacturer's warranty or the Geek Squad as the only viable option.

Why Can I Trust Bestcompany.com arrow_drop_down

User Reviews

Star Rating

4.3
starstarstarstarstar_half

145 Reviews

Review Breakdown

5 star
52%
4 star
31%
3 star
10%
2 star
3%
1 star
3%

Sentiment Criteria

Value for your money
starstarstarstarstar_half
Quality of product or service
starstarstarstarstar_half
Customer service
starstarstarstarstar_half
Company trustworthiness
starstarstarstarstar_half
search cancel
starstarstarstarstar

April Jones

March 30th, 2020 Tremonton, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I always go to Best Buy for my Electronic, and find they have the best support team when I have a problem also!

starstar_borderstar_borderstar_borderstar_border

Mila Vilesova

March 28th, 2020 Indianapolis, IN DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

A lot of companies help those who are affected by COVID19 and cannot make a payment because of lost jobs and income, buy BestBuy does not offer this option on their website, and their customer service is not working. Very disappointing.

starstarstarstarstar

Yordan Urrutia

March 17th, 2020 Orlando, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Best electronics out there! I recently bought a Samsung TV and I love it. Great quality and great prices!

history
starstarstarstarstar

Odao Ogbonmwan

March 16th, 2020 Mableton, GA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I got my first MacBook Air from here and it was definitely a good deal! Still working on paying it off from the credit card I used to get it but I’m very satisfied with my purchases from here so far.

starstarstarstarstar

Austin Stelmach

March 16th, 2020 Boulder, CO DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I bought my MacBook Air from Best Buy and got a great student deal that included a pair of beats studio headphones. The staff was super helpful and nice! I highly recommend for any electronic needs!

starstarstarstarstar

Pekeiydra Williams

March 10th, 2020 Tallahassee, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I come to BestBuy a lot for maintenance on my apple products since there is not a Apple store near me. The staff are always respectful of appointment times and they work fast. They always try to help in the best way as possible.

starstarstarstarstar

Chaveli

March 10th, 2020 Tallahassee, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Great customer service and usually support is very efficient and fast! Good deals too!

starstarstarstarstar

Ashphile Baptiste

March 10th, 2020 Tallahassee, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Best Buy always has what I am looking for at a great price that I can never refuse. The electronics are always in the best condition and has never given me any problems.

starstarstarstarstar

Anita pea

March 9th, 2020 Dallas, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Best buy was an awesome choice for my electronics. The employers helped me find everything for pretty good prices

starstarstarstarstar_border

Katlyn Hockman

March 9th, 2020 Houston, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

Best buy, especially their geek squad, is incredible. I feel like their stores could be a little more organized but other than that they have a fantastic selection of electronics.

starstarstarstarstar

Jakob barre

March 9th, 2020 Norcross, GA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I’ve Bought a plethora of My home tech from the store definitely some of the best workers I’ve seen in a while really Want to help the customers and to help them get what they need.

starstarstarstarstar

Jadon Barre

March 9th, 2020 Dallas, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

This store has any tech I might need. It’s very reliable, and the staff is so helpful.

starstarstarstarstar

Jacobrobot321

March 9th, 2020 Baton Rouge, LA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

The technology is amazing and always up to date, and the staff knows what they’re talking about!

starstarstarstarstar

Jackson Barousse

March 9th, 2020 New Orleans, LA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Best buy is my favorite electronics store, as they have frequent deals on the hottest products. I have purchased all my TV's from Best Buy, and their customer service has always been excellent. Their Geek Squad service is also extremely helpful and is conveniently located inside many stores.

starstarstarstarstar

Eric Gagnard

March 9th, 2020 Dallas, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Knowledgeable staff ontop of a cornucopia of options for any and all of your electronic needs

starstarstarstar_borderstar_border

Cole Bailey

March 9th, 2020 Houston, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

Best Buy is great to go to when looking for technology but their price is pretty expensive.

starstar_borderstar_borderstar_borderstar_border

Brayden Ibert

March 9th, 2020 Houston, TX DETAILS arrow_drop_down
Value for your money
starstarstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

Best Buy is one of the worst run stores I have had to deal with. When I would go in to deal with my electronics or get a new one, it would always turn up broken or something missing. The prices are higher then they should be. Nobody looks like they want to be there. If I can avoid going I do.

starstarstarstarstar

Brandon Scott

March 9th, 2020 Norcross, GA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Best Buy ALWAYS has great products. They have all the new products and all the high quality.

history
starstarstarstarstar

Azrienne

March 9th, 2020 Tallahassee, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

the employees are extremely knowledgeable. i bought my laptop for school from Best Buy and the salesman knew all of the answers to my questions and gave me a great deal!

starstarstarstarstar_border

OwenE.

March 6th, 2020 Hattiesburg, MS DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Every time I have shopped at Best Buy, their customer service has been great. They make difficult decisions regarding expensive items much easier, and they make my shopping experience very enjoyable

history
starstarstarstarstar

Janie Dennis

March 5th, 2020 Tallahassee, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I freaking love Best Buy!! I have bought all of my electronics from them and I have never been unsatisfied! Maybe one damaged part on my laptop but overall they are great! They wouldn't still be around for as long as they have!

starstarstar_borderstar_borderstar_border

Cole Warnick

March 5th, 2020 Eagle Mountain, UT DETAILS arrow_drop_down
Value for your money
starstarstar_borderstar_borderstar_border
Quality of product or service
starstarstar_borderstar_borderstar_border
Customer service
starstarstar_borderstar_borderstar_border
Company trustworthiness
starstarstar_borderstar_borderstar_border

Fun store but their return policy and service was not good. I would look at other electronic stores first.

starstarstarstarstar

Annie Chow

March 5th, 2020 Tallahassee, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Best Buy is my go-to store in regards to anything electronic; from television sets to video game controllers and electronic accessories like cases. Their price-matching deal is amazing as well.

starstarstarstarstar

Richard Brito

March 4th, 2020 Tallahassee, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I bought my computer from here and it was such a good price. I am so happy about my purchase with them.

history
starstarstarstarstar

Natalia Correa MDTribe

March 4th, 2020 Tallahassee, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I recently bought a samsung monitor from here and it was on sale. I got an awesome price for a very high quality product and I am so happy!

starstarstarstarstar_border

Randi Nelson

March 2nd, 2020 Managua, MN DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

Best Buy always has the latest in the electronic world and has great prices for any of their product.

starstarstar_borderstar_borderstar_border

Zabsanti

March 2nd, 2020 Slidell, LA DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstar_borderstar_borderstar_border
Customer service
starstarstarstar_borderstar_border
Company trustworthiness
starstarstarstar_borderstar_border

Best buy has been a decent company for me. I can find multiple products that I need however what turns me down a lot is the prices. Much of what they sell I can buy cheaper and in better condition in other stores

starstarstarstarstar

Shirley Mitchell

March 2nd, 2020 South Jordan, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

Bought several TVs and one was broken but replaced with little effort by them as were helpful.

starstarstarstarstar

MaryAnn Hagblom

March 2nd, 2020 Salt Lake City, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They have just about everything you need. I love I can go in and find what I need from employee’s help and be out quickly.

starstarstarstarstar

Lkastner

March 2nd, 2020 Dallas, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Best Buy always has the up to date technology in stock. They also have very knowledgeable sales people that help with a purchase.

starstarstarstarstar

London Larson

February 27th, 2020 American Fork, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

they have amazing electronics products! very wide variety of anything you need! phone cases, tvs, phones, watches, headphones, etc.

starstarstarstarstar

Mandi Smith

February 26th, 2020 American Fork, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I have bought almost all of my my Iphone's from Best Buy, and let me tell you, The prices were amazing and the phones were in perfect condition.

starstarstarstarstar

JD Dunklee

February 26th, 2020 Hattiesburg, MS DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Going to any Best Buy is such a joy. The employees are super helpful, and the products that they have are always quality!

starstarstarstarstar

Tj Black

February 24th, 2020 South Jordan, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

We got our TV from Best Buy a couple years ago, and the Customer service was excellent. They were really patient and helped us make the best decision possible.

starstarstarstarstar

Cade Boudreaux

February 24th, 2020 , FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I love Best Buy. I’ve bought TV’s and my Macbook that i both still use to this day. They are very helpful and the products are fairly priced. The Geek Squad has helped me with multiple problems i’ve had with previous computers.

starstarstarstarstar_border

Nicole Sohm

February 19th, 2020 Herriman, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I am always super happy when I shop here. Customer service is amazing! I do think they are more expensive though.

history
starstarstarstar_borderstar_border

Molly Keogh

February 19th, 2020 Ogden, UT DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstar_borderstar_borderstar_border
Company trustworthiness
starstarstarstarstar

Best Buy is a great place to go and look at electronics but we have not had good luck with their customer service. Usually we will wait forever for someone to help us.

starstarstarstarstar_border

Nicholas Genes

February 18th, 2020 Los Angeles, CA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

I love going into this store and checking everything out. I usually talk to the staff and see what they recommend and compare the items there. Not a bad place to pick up electronics

starstarstarstarstar

Emiliano Galeano

February 18th, 2020 Elkridge, MD DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I’m not the most tech savvy person but I got my wife a Apple Watch for our anniversary and they helped me with everything,

starstarstarstarstar

Imani Monroe

February 14th, 2020 Tallahassee, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstar_borderstar_border
Company trustworthiness
starstarstarstarstar

All my products from Best Buy have been exceptional and I will always and continue to get my products from Best Buy. Geek Squad has also been amazing helpers in fixing my laptop or tablet. I highly recommend them as a warranty protection plan for your devices and appliances.

history
starstarstarstarstar_border

Lori Fletcher

February 13th, 2020 Saratoga Springs, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

They were very helpful when looking for locations to recycle computer batteries. They always seem to know the answers!

starstarstarstarstar_border

Lindsey Newman

February 13th, 2020 American Fork, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

My husband absolutely loves Best Buy! And I agree. It is such a fun store to wander and there is so much accessible technology for good pricing.

starstarstarstarstar

LoertscherL

February 12th, 2020 Riverton, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

Great selection of electronics and knowledgeable staff on most things. Have been a few times when it’s hard to find someone

starstarstarstarstar_border

Michelle Rios

February 10th, 2020 Ogden, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I love that when I walk into Best Buy I am going to be greeted with a friendly, knowledgeable staff that will help me find whatever it is I am looking for. I think that they have a good selection of electronics and that they offer quality brands at reasonable prices. The stores are clean and well organized.

starstarstarstarstar_border

sam vawdrey

February 7th, 2020 Sandy, UT DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

We have bought almost all our tv here. Little pricy but they will except returns.

starstarstarstarstar_border

Kimsreview

February 5th, 2020 Olney, MD DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstarstar_borderstar_border
Company trustworthiness
starstarstarstarstar_border

Good store with everything you could need from an electronics store. Only complaint is that sometimes it is hard to find someone to a help you.

starstarstarstarstar

Eddie Rios

February 5th, 2020 Ogden, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Hands down-Best Buy is simply amazing. Their TVs and electronics are unmatched in price and variety. I have purchased all types of home electronics and have never been disappointed. The opposite- I've been ecstatic. Their services like install and repair, financing, or store customer service are all exceptional!

starstarstarstar_borderstar_border

Angelina Hamilton

February 5th, 2020 Gulfport, MS DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstar_borderstar_border
Company trustworthiness
starstarstarstar_borderstar_border

They usually have the things I need when I’m in a bind. I do like that they will price match with Amazon on most things.

starstarstarstarstar

Beverly Schacher

February 4th, 2020 Long Beach, MS DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Bought a computer on the Best Buy website during very busy Black Friday sale weekend. Picked up in store and avoided long lines. Very pleasant and efficient way to shop!

starstarstarstarstar

Tiffany I

February 4th, 2020 Elkridge, MD DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They have sale pricing on big major electronics. Also have a good selection of open box items. However, when it comes to small accessories, I prefer Target or Amazon. That stuff tends to be overpriced.