Nero BackItUp Logo
star_border star_border star_border star_border star_border
0 User Reviews
LAST UPDATED: May 19th, 2021
Nero BackItUp's final date of business was May 5, 2016. The review below is the last known information the Review Team was able to confirm in July 2015, but the Overall Score reflects that they are no longer servicing customers.  

Top Ranked Companies

Backblaze Logo
Backblaze chevron_right
2.0
star star star_border star_border star_border
(1)
SOS Online Backup Logo
SOS Online Backup chevron_right
0.0
star_border star_border star_border star_border star_border
(0)
OpenDrive Logo
OpenDrive chevron_right
0.0
star_border star_border star_border star_border star_border
(0)
thumb_up

The Good

  • Backup options
  • File sharing
  • Pricing
Nero BackItUp offers a great way to back up your files on your PC, Mac, IPhone, IPad, Windows Phone, and Android Phone, which is a great thing for any customer, and especially those whose computers, phones or tablets cross operating systems. Nero definitely boasts that they are not simply a "cloud service," but they offer the ability to backup to a hard disk (USB and Internal), CD/DVD/Blu-ray, Network Storage (NAS), and cloud storage. They also offer the ability to back-up to 5 different PCs. For their apps services, they offer an iPhone app, iPad app, Android phones and tablets app, and Windows app. For Apple products, you have the ability to back-up photos and videos, and to backup on unlimited devices, with 5 GB online storage. For Android phones and tablets, you can backup photos, music, settings, messages and more, as well as on unlimited devices, with 5 GB online storage. For Windows, you can back up photos and back up to unlimited devices, with 5 GB online storage. For all apps, you can stream videos and music on the go. They also offer a large file sending service for everyone, and they offer file sharing with a membership. For pricing, they show a comparison chart on their website that includes other file sharing services like Carbonite, Mozy, and Dropbox. For all other cloud services, they only offer the ability to backup to the cloud, and most do not offer the ability to back up to all platforms. Though Nero doesn't offer a 30 day refund guarantee, they do offer a free 5 GB plan, where you have the ability to try the product for however long before you purchase any of their pro plans.
thumb_down

The Bad

  • Customer support
Nero BackItUp only has a forum for the ability to contact support with questions. Their main website has some information about contacting, but it is not clear whether or not you can contact them for sales questions or technical support. They do not offer email support through their main "BackItUp" website. For their Windows and iOS apps, they do not offer the ability to back up Music, Settings, or Messages, and for Windows, you cannot backup video. Nero does not offer Geo Redundant Storage and there's no return policy listed on the website.
gavel

The Bottom Line

Nero BackItUp offers a great service, at a great price. Though the offer cloud storage, they also offer the ability to backup to multiple targets, like a USB disk, CDs, DVDs, and other things. They offer the ability to backup to 5 different computers, and unlimited devices. They also offer the ability to share files with others, and share large files on their website. Overall, BackItUp is a good option for their free service, as well as their PRO plans.
Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

0.0

star_border star_border star_border star_border star_border

0 Reviews

Review Breakdown

5 grade

0%

4 grade

0%

3 grade

0%

2 grade

0%

1 grade

0%

Sentiment Criteria

Value

star_border star_border star_border star_border star_border

Quality

star_border star_border star_border star_border star_border

Service

star_border star_border star_border star_border star_border

Trustworthiness

star_border star_border star_border star_border star_border
Be the first to leave a review.

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.

© 2021 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information