- Backup frequency
- Mobile and web options
- Extra features
Backblaze offers their customers unlimited data and bandwidth to back up their machines. Prices are reported per machine. Backblaze does not offer packages with multiple licenses.
Users may pay per month ($5/month), year ($50/12 months), or every two years ($95/24 months). This is a reasonable price for a single computer, one of the best. The requirement to purchase another full license for each computer may become cost prohibitive for some people.
Frequency of Backups
Upon installation and activation, the software begins to scan the computer for specific file types (media and documents) by default. All of these files are then added to the backup queue and are backed up. This option is attractive for those wanting a software which manages most of the work for them. These files are then continuously monitored for changes and when changes are detected, the software performs an incremental backup of these files.
Backblaze does not offer the user as many options at startup, but users can change the defaults with a few clicks. Users can set backups to occur at specific times or intervals in addition to their continuous backups by Backblaze.
Backblaze is extremely transparent about the speed and performance of their software. Because of the variability of the many factors which comprise the speed of uploads, it is difficult to promise any results for speed or performance of backups. Backblaze gives customers the ability to test their own connection and lets them see exactly what their expected data upload speed will be per day. This tool is highly unique.
As backblaze uses continuous backups, the company has developed another tool which can improve the customer's experience. Users can designate the amount of bandwidth and computer resources which are designated for the transfers, improving the upload speed as well as the general computer experience.
In independent speed tests, the company scored considerably slower than many of their competitors, with an average upload in a standardized test file upload of 100MB which was comprised of mixed file types. Backblaze software uploaded these files in just over four minutes, which was nearly four times the time taken by the top performing software.
The Review Team is impressed with the tools set for customers to customize their experience and the company's transparency. As such, while their speed is not as quick as other companies, their transparency is considerably better.
Mobile and Web Options
Backblaze's mobile (Android and iOS app) and web interfaces are quite similar, with some customers saying that there is little difference in the two and that going between each is very easy. Backblaze targets two populations with their services, and they design to their demographic. Backblaze is designed for those who want low-cost and secure automatic backups as well as for those who want simplicity.
Users will find that navigating through the process is easily managed with Backblaze. The missing elements - sharing, file editor, and media playing capabilities are functions which can be managed with other apps, although doing so with files saved on Backblaze requires that users download the file. Those looking for these additional features can use other cloud storage for those needs or look for a provider with a larger feature set. Those wanting a straight-forward backup service will not miss these services.
In the event of a computer (with Backblaze installed) being lost or stolen, users can track their computer to find its current location with Open Street Maps. This service has been independently tested with very accurate results. Backblaze does not include a feature to wipe data from a missing/stolen machine as do a few other companies with similar features however.
Users can either download files to restore or order a 128GB USB ($99) or 4TB external hard drive with their restore files on them. The company states that the cost of the USB is fully refundable if it is returned after use, but does not specify if this service is available for the external drive. Some companies offer initial backups (which take the longest) to be loaded onto external hardware and sent to the company rather than the restore files, as does Backblaze.