Sophie and Trey has a very loyal customer base and continues to impress with their fantastic customer service. They are constantly finding ways to keep their customers happy and returning. Some of the best benefits they offer include:
- Free nationwide shipping on all purchases
- Affordable prices for trendy boutique clothing
- Large product selection
One of the very best things an online company can offer their customers is free shipping. Sophie and Trey offers this for nationwide purchases with no purchase limit. They also give international customers free shipping on purchases totaling over one hundred dollars. Like most companies, this offer is only valid for standard shipping. Customers can pay extra for next day arrival if they desire.
The pricing at Sophie and Trey is tough to beat in the boutique style fashion world. Most of the popular items range from twenty to thirty dollars and they offer a sales tab where customers can search discounted merchandise.
They offer a large selection of products to choose from. They sell everything from cocktail dresses, active gym wear, accessories, shoes and swimwear. All of their merchandise is easily accessible on the website. Customers can enjoy colorful graphics and displays of the clothes while shopping. The menu is simple to use and to find everything a consumer could be interested in purchasing. They also have an adequate return policy. Although information about returning items is both hard to find and difficult to follow, the company offers returns on brand new merchandise thirty days after the purchase was made. They then offer a full refund after inspection of the returned items to be put onto whatever payment type was used for the purchase. The customer is also responsible for all shipping costs when returning an item, which is fairly typical for any online clothing store.
While being an online boutique retail store has many benefits to the customer, it also produces some potential challenges compared to their competition. Creating the small store feeling makes the company have a difficult time getting marketing out there for the business. There is not a lot of information that can be found about the company. Few reviews are written, although ones written are often glowing with praise.
- Limited clientele
- Limited promotions found on website
It is difficult to find general company information such as online customer reviews, customer service features, and general background details. Sophie and Trey has very few of those items found online. While they do have a Facebook page that has a brief description of when the company started, their own website does not have any of this information. Having been in business six years now, the company could update the website to include how and where they got their start in the online fashion boutique business.
Once again, the goal of being a boutique online store has both positive and negative effects. Again, women’s clothing items are the only products offered. While it does allows the company to brand and create fashion for a specific customer type, it also limits the amount of potential customers they may acquire and enjoy using their store.
Their website has both positive and negative aspects. The drop down menus for each category of merchandise is simple enough for shoppers to navigate and to find exactly what they are searching for. However, the home page and the store information are difficult to find and to browse through. There is a small offer in the bottom right corner of where shoppers are offered ten percent off their first purchase for simply signing up. This is hard to see, and not very likely for customers to use.
Consider the following Debt Solutions:
Low prices are offered for the majority of their boutique style clothing.
They have been in business for 6 years.
There are multiple promotions offered throughout this companies site.
For nationwide purchases with no price limit, free shipping is offered. If you are located internationally, free shipping is offered on sales of over $100.
Returns can be made within 30 days from the original purchase date.
Products are available for women only.