This online, social media based store started in March of 2012 by Erin Yogasundram from her college dorm room at George Washington University in Washington D.C. Three years later, Shop Jeen has grown into an online boutique that has a strong social media presence. With over fifty thousand Facebook fans, one hundred thousand Tumbler notes, and sixty thousand Instagram followers, Shop Jeen has created an online footprint geared toward the younger generation. They are headquartered in New York City and staff around a dozen employees. They are a very affordable online store with trendy merchandise and a unique take on online shopping.

 

Rank Chart
Price
Days to Return
Our Score
#1
Low
365
7.8
#2
Low
30 days
7.7
#3
Low
case-by-case
7.5
#26
thumbnail-12
Low
30 Days
5.7

The Good

Shop Jeen appeals to their customer base with loads of variety on their website.

  • Trendy product selection
  • Good shipping and handling deals
  • Both men and women merchandise

The merchandise is marketed for a younger audience. As they say on their website, their customers come to buy what’s cool before they even know it’s cool. This boutique has an extremely wide variety of product selection. They sell everything from clothing to accessories, pillows, gag gifts, school items, and much more. The product selection at Shop Jeen is meant to make their customers feel like they are relevant in a fast paced social media world. Along with their goal to sell trendy social media based products, Shop Jeen has also done something unique where young bloggers, personalities, and other brands can collaborate with them right through their website for ideas of additional merchandise to sell. At the bottom of the site, there is a collaborate button where you can send ideas or requests to work with the company.

One of the best benefits Shop Jeen offers is through their shipping and handling. The company has a free shipping policy on any orders totaling over fifty dollars. Additionally, they only charge a flat rate of five dollars for all orders shipping within the United States. International orders are charged a ten-dollar flat rate shipping fee, and are guaranteed free shipping for orders over two hundred dollars. They also accept unworn, unwashed merchandise for return within thirty days of the package delivery. However, they do charge a processing fee of five dollars and ninety-nine cents for all returns, unless you return the items for store credit.

Another benefit Shop Jeen offers is that they sell products for both men and women. Their items are very affordable and they promote a number of sales through their store at all times. They feature a sales tab on the menu of their website that has a “twenty dollars and under” option as well as a “five dollars and under” option for customers who are looking to get a great deal on merchandise. Their website is very user friendly and can easily be searched through with their convenient menu layout. Customers can quickly find their best sellers product, men’s material, new items, and items that have come back in stock. When shopping on their website customers will also find very colorful interactive graphics that appeal to a younger clientele, and can make the shopping experience feel fun. Along with the youthful graphics, Shop Jeen’s easy to use website has quick access to all of the stores policy and procedures including shipping and return information.

The Bad

With only three years experience being an online store, Shop Jeen has some issues that should be addressed.

  • Poor customer reviews
  • Marketed to small clientele group

Poor customer reviews is one of the first things fans researching Shop Jeen will find. Main reasons for customer issues seemed to be failure to receive merchandise purchased through the store and frustration with not being able to contact any member of the Shop Jeen staff for questions and concerns. While you can easily locate a phone number and email address to contact the staff with comments, the response back to these questions seems to be a problem at Shop Jeen.

Even though Shop Jeen markets to both men and women on their website the merchandise is geared toward a very specific clientele. Not all shoppers online will enjoy Shop Jeen’s product selection. The merchandise is for younger consumers and is primarily for women. Though there is a men’s section, there is not a high volume of men’s material. The products that are sold for men, are all modeled by women on the website and are generally offered in the women apparel section as well. A non-gender specific tab might be more appropriate for the material that is available.

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The Bottom Line

Shop Jeen has only been open to the public for online shopping for a short three years. This company is still in its early stages and will hopefully improve some of the underlying issues with time and more experience. They do have some fantastic benefits for their customers such as their low cost shipping and affordable merchandise. However, the problems facing Shop Jeen might not be enough to out weigh the benefits. Poor customer reviews, and specific clientele, are not easy tasks to correct. Shop Jeen states on their website that their merchandise is where pop culture dies and goes to heaven, their material is young and fun because their staff is young and fun. If the company continues to grow, they will hopefully strive to find a balance between being young and fun while still operating as a successful online boutique.

Price

Costs for merchandise are on the low-end compared to other similar stores in the industry.

Experience

They have been in business for 3 years.

Promotions

There are multiple promotions offered throughout this companies site. The promotions offered are a great way to make and save money.

Shipping

Free shipping is offered for orders totaling over $50. A standard shipping cost of $5 covers all other order types.

Returns

Returns can be made within 30 days from the purchase date.

Men/Women

Products are available for women only.

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    November 30th, 2015 Alpharetta, GA

    I ordered from August. It’s November now and still haven’t receive my order. What a horrible experienced.
    Don’t order anything from there website.

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