Top Ranked Companies

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#2 Nike chevron_right
9.1 Overall Score
4.6
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(288)
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#3 Target chevron_right
8.9 Overall Score
4.5
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(283)

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User Reviews

Star Rating

4.2
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329 Reviews

Review Breakdown

5 star
46%
4 star
37%
3 star
12%
2 star
2%
1 star
2%

Sentiment Criteria

Value for your money
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beatrice mitchell

December 13th, 2018 DETAILS arrow_drop_down
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i had a very good eperience when i shop. prices are resonable and the customer service was good

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Josie

December 13th, 2018 DETAILS arrow_drop_down
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Friendly Customer Service, Fast Check out, helpful

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Peter Faller

December 13th, 2018 DETAILS arrow_drop_down
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I find Old Navy to be a wonderful place to shop for children of all age. They have a great variety and very reasonable prices.

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Ann M. Soucy

December 13th, 2018 DETAILS arrow_drop_down
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I love shopping their clearance area. Excellent deals for myself and my great grandchildren..

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Robin N.

December 13th, 2018 DETAILS arrow_drop_down
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Expand selections to include Women's petite sizes and 'less casual' selections in ALL departments

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Kathy

December 13th, 2018 DETAILS arrow_drop_down
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Good prices, bad for sizing. All the jeans are the skinny style so you need to buy several sizes larger to fit legs leaving the waist swimmingly too big.

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Penny Trottier

December 13th, 2018 DETAILS arrow_drop_down
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I found ordering and delivery very easy and set up for good service.

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Madeline V''lez

December 13th, 2018 DETAILS arrow_drop_down
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The clothing is colorful and they have trendy styles for my size XXL. And they arrive very quickly. I wish you open a store in Humacao, PR.

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Aaron Hannah

December 13th, 2018 DETAILS arrow_drop_down
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Their clothes are of good quality and affordable. Can't say I would improve anything. I've always enjoyed my visits there

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James OKeefe

December 13th, 2018 DETAILS arrow_drop_down
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I can depend on their excellent aervice to me as a customer

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Roman Robb

December 13th, 2018 DETAILS arrow_drop_down
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Great, maybe having more registers open when busy to help alieviate the lomg lines

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Pat Marziale

December 13th, 2018 DETAILS arrow_drop_down
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They are friendly and helpful. The stores could improve on display. They seem too small and over crowded

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Maria

December 13th, 2018 DETAILS arrow_drop_down
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Easy returns and huge selections. I ordered online and realized the size was larger so i went down to the local sore and was able to exchange right there. Very fast and courteous help.

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Jim

December 13th, 2018 DETAILS arrow_drop_down
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Cramped stores.... reduce the clutter in the isle ways. I know you want to get as much into a store as possible. But when you walk into clothes racks. Enough is enough

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Ken

December 13th, 2018 DETAILS arrow_drop_down
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Great prices and a good selection for all seasons. Customer service is excellent, they always have somwone available to help youbin your selections.

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Janet

December 13th, 2018 DETAILS arrow_drop_down
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The store is clean and orderly. Prices clearly marked on each item. They have awesome sales.

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Kathy Morley

December 13th, 2018 DETAILS arrow_drop_down
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Varied styles and sizes. I appreciated the quality of the items.

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Chuck Yuen

December 13th, 2018 DETAILS arrow_drop_down
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I like the prices of their items. Staff has always been friendly and helpful. Their sizing has not been consistent. I will have to try on a few different pairs of pants of the same size to find a pair that fits.

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Mathew V

December 13th, 2018 DETAILS arrow_drop_down
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Old navy's clothes are comfortable and priced affordable

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Doris Cirelli

December 13th, 2018 DETAILS arrow_drop_down
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The music in the stores is so loud you can't constrate on your purchase.

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Gary Clack

December 13th, 2018 DETAILS arrow_drop_down
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They have great selections of casual and athletic clothes.

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Jones House Publishing

December 13th, 2018 DETAILS arrow_drop_down
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Add more variety. The credit card, why does the company decide to reduce a person's credit without warning, even if that person has had excellent history with old navy?

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Darius Williams

December 12th, 2018 Alexandria, VA DETAILS arrow_drop_down
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Great prices on clothes! go school shopping for my kid here all the time.

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Mia Hernandez

December 11th, 2018 Tempe, AZ DETAILS arrow_drop_down
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Love this store they have such great deals and there merchandise is awesome looks like name other big name brands soon much cheaper worth it one of my favorite places to shop

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Fernando Delgado

December 6th, 2018 Tempe, AZ DETAILS arrow_drop_down
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Fast deliver and very easy check out with great prices love shopping for back to school for my son.

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Kathie Bowman

November 16th, 2018 Lakeside, CA DETAILS arrow_drop_down
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love old navy. They have clothes for the whole family in one place. it makes shopping for everyone a lot easier

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Mackenzie

November 14th, 2018 Gilbert, AZ DETAILS arrow_drop_down
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So reliable and great prices! They through so many sales and have very cute clothing!

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Meghan

November 12th, 2018 DETAILS arrow_drop_down
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Just wanted to share an experience I had today while cashing out. I approached that cash and as she was scanning my first items i inquired if the socks where also on sale she said maybe. So I said oh i'll just grab them to see.... there in bins just behind cash.... I came back to cash and she had put my stuff aside as was cashing someone else out now.... I thought this was pretty rude especially since the person she was cashing out was another employee/friend .... and I was only gone for 7 seconds.... just was poor manors on her part.

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Upset Customer

October 29th, 2018 Logan, UT DETAILS arrow_drop_down
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I love Old Navy jeans. I bought 2 pairs and earned $20 of their "super" cash. I came back during its reward period and and bought a couple new things. I changed my mind on one item and decided to return it and get something different. Upon doing this, not only did I find out that I couldn't use any of the "super" cash on my new purchase making it lost, but that they only gave me $10 of my $20 because I didn't spend $50 dollars this time. No amount of loving their clothes makes up for ripping their customers off. I will never shop here again.

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Carmen Gomez

October 22nd, 2018 Richmond, VA DETAILS arrow_drop_down
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Today in the okd navy of chesterfield town center the cashier told me that if i apply for the credit card they will be gave 20 porcent off. And that was not true. I told her that the total of the amount doesnt change and she trying to say that yes but I allready see the total before i apply.

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Shari Evers

September 18th, 2018 Lehi, UT DETAILS arrow_drop_down
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Shopping for boys is not nearly as fun as shopping for girls, but the graphic tees selection at Old Navy can’t be beat. My son is now set for fall!

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Haley Evers

September 17th, 2018 Lehi, UT DETAILS arrow_drop_down
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Old Navy is a good clothing store a little more money and is a little unorganized. They have a lot of stuff to choose from and it comes in a lot of different styles comparing to how you are.

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Dylan Findlay

August 28th, 2018 South Jordan, UT DETAILS arrow_drop_down
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Clothes are trendy and prices are excellent...

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Carissa

August 22nd, 2018 Neenah, WI DETAILS arrow_drop_down
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Amazing baby and toddler clothing. We always find clothes that are fashionable and comfortable. Plus Old Navy has affordable clothes for the whole family!

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Matt

August 22nd, 2018 New York, NY DETAILS arrow_drop_down
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The in-store experience was excellent. Great clothes, great styles, great prices, very well-organized.

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Jennifer Simpson

August 22nd, 2018 Jacksonville, FL DETAILS arrow_drop_down
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I love the store. But I’ve had an unreal online experience. My address was off by one digit and I caught it BEFORE shipping. It has been virtually impossible to fix this small problem. Old navy and UPS both blame problem on the other and my package has been sitting at a post office in Jacksonville FL ( nobody knows which one) for a week. At a standstill. And I LIVE in Jacksonville FL. Waaay too much trouble for a 25 dollar order!!!

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Sara Jane

July 18th, 2018 Crestwood, KY DETAILS arrow_drop_down
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Love Old Navy pants. They get a 10/10 on ankle width apparently. Who knew ankle width was so important? The clothing is of good quality. And the sales make it one of the more affordable places to shop for clothes.

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Chase Rohner

June 20th, 2018 Gilbert, AZ

Has products that have a good price, but are made poorly.

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Joanna Hester

June 18th, 2018 Gilbert, AZ

My daughters needed some new summer dresses to wear to church. Since I have three girls, I wanted a website that I could get nice dresses for a low price. Amazingly, all three girls found dresses that they put in the shopping cart that they liked. I loved just going through their choices and then choosing which ones to buy. So fast and easy!

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Jani Crawley

June 12th, 2018 New York, NY

Always sales, and easy to get free shipping. Easy to do returns and find what I need. I shop Old Navy all the time for my toddler because of the great deals and good quality.

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Tom

June 11th, 2018 Pleasant Grove, UT

Old Navy has a great selection and changing inventory at all times. Great place to look for t-shirts and casual clothing.

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CAROLE SCOVILLE

June 11th, 2018 Pleasant Grove, UT DETAILS arrow_drop_down
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Love shopping the website here - So much better than going to the store and digging through racks and racks of clothes. In the clearance section is always pretty good to

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Avery Fowler

June 11th, 2018 Pleasant Grove, UT

Old Navy is one of my favorites! Their clothes are very good quality and they always have the newest trends! Their stores are always really organized all time.

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Amelia Gibson

June 11th, 2018 South Jordan, UT

I have fun browsing this store, because the ideas and choices are very fun. Plus the products they provide are great quality and very comfortable.

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Preston Fowler

June 6th, 2018 Pleasant Grove, UT

Old navy is the sale King!! They always have great discounts and have great customer support, I love their store and their customer satisfaction

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Amy Crawley

June 5th, 2018 Draper, UT DETAILS arrow_drop_down
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Love the baby clothes. So much variety! And shoes!

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Sadie Scoville

June 5th, 2018 Pleasant Grove, UT DETAILS arrow_drop_down
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Old Navy always has the greatest clothes and always at a fantastic price. I wish they sold more shoes though.

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Nana Asiata

June 4th, 2018 Herriman, UT DETAILS arrow_drop_down
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Old Navy always has the cutest clothes when shopping for kids! Their baby clothes are always so cute and they shoes too! They also have great customer service.

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H Moore

June 1st, 2018 Lehi, UT DETAILS arrow_drop_down
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Old Navy is a great website to find casual wear at a nice price.

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Kristin

May 31st, 2018 Pleasant Grove, UT DETAILS arrow_drop_down
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I shop here mostly for children’s clothing. I think it’s A great store.