Nordstrom is one of the most reputable clothing stores in the industry. John W. Nordstrom and Carl F. Wallin founded the company in 1901. Nordstrom started as a shoe retailer and now include in their inventory clothing, accessories, handbags, jewelry, cosmetics, and fragrances. Some Nordstrom stores and the online store have wedding clothing. Nordstrom even offers furniture, home décor, and other items.

Over the years they have consistently been placed in the Top 100 Companies to Work For in Fortune magazine. Happy employees typically provide great customer service, and this clothing retail giant is no exception. In 2013, Nordstrom was ranked by WWD as the top fashion seller.

We found not only does Nordstrom offer the best products on their shelves and racks. Steve Madden, the owner of Steve Madden Shoes, is on record saying that an invitation to Nordstrom was like an “invitation to the White House.” They work hard to consistently bring their customers the best products.

The Good

  • Competitive priced clothing
  • Nordstrom has been in business since 1901
  • Fast and inexpensive shipping and returns

Nordstrom has been providing its customers with quality clothing items for 128 years. During this time they have developed many positive aspects for its customers, including:

Competitive Priced Clothing

Although Nordstrom offers quality high-end clothing, their prices are competitively low. Not only are their asking prices competitive, Nordstrom consistently offer valuable promotions found throughout their website to get you even more bang for your buck. There is a wide range of products for men, women, and kids. Some of these product categories include Designer Collections, Shoes, Handbags, Accessories, as well as Men and Women. As far as men’s suit coats are concerned, there are over 550 items available. It is a valuable shopping experience to have, shopping through countless high-quality products at low prices.

Nordstrom Has Been in Business Since 1901

Being founded in 1901, Nordstrom has been in business for 128 years. This says a lot about their brand and customer base. Not only do they have a customer service department ready to answer questions over the phone, they are also able to help customers and potential shoppers with their live chat box on their website.

Fast and Inexpensive Shipping and Returns

Nordstrom has set a standard for excellence with both their shipping and return policies. For starters, standard shipping is free. If you are looking for Two-Day or Next Day Shipping, there is a cost of $15 and $25 respectively. On average, they state on their website items will arrive at your address within 3-6 business days after your purchase. This shipping policy is one of the best when compared with other online clothing stores. Not to be outdone, their return policy is done on a case-by-case basis giving users a personal experience. Once you have returned an item, your method of payment will be accredited. You are also able to return products when purchased online in a Nordstrom physical store. Accounts are typically credited within 14 days. There aren’t any limits on returns or exchanges.

The Bad

  • Alteration charges
  • Rewards program issues

It is difficult to find something bad when shopping with Nordstrom. It seems some customers had a hard time applying their Nordstrom Rewards to their alterations. Even though some customers were assured that their alterations were “free”, charges for alterations later appeared on their credit cards. Also, for the Nordstrom Rewards to kick in, customers had to spend hundreds or thousands of dollars to be a Level 2, 3, or 4 member. Customers seem to want a better membership program, one outside of their store credit card.

The Bottom Line

Nordstrom is one of the best in the online clothing business. Their competitive low prices for high-quality products, loads of experience, and outstanding shipping and return policies help them achieve this status with their devoted customer base. We wholeheartedly recommend them to any potential customer.

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

X close
X close

6 Nordstrom Reviews

1. Select Your Rating:


2. Subject For This Review*(Select all that apply)

0 characters

3. Review Validation*


    Sort By:

  1. User Score


    June 13th, 2017 Salt Lake City, UT

    I LOVE Nordstrom!! Their clothing styles are so cute and always on trend. Their shoes section is the best! I always find what I need. Also, I get my husbands gift from there all the time. Their customer service is always wonderful. However, their prices are high.

    Read More

    Was this review helpful?

  2. User Score


    June 12th, 2017 Salt Lake City, UT

    I love getting shoes from Nordstrom, however their clothing is way to expensive. Don’t even think about going onto the marble floors because you probably do not even how that much money in your bank account. Once in a while they have good sales.

    Read More

    Was this review helpful?

  3. User Score


    June 7th, 2017

    I buy most of my clothing at Nordstrom. Their free shipping and returns makes online shipping a breeze, and their customer service is topnotch. I wish they carried more specialty sizes in store (specifically petites) but I understand that they try to appeal to a broader audience in brick and mortar.

    Read More

    Was this review helpful?

  4. User Score


    June 4th, 2017 Salt Lake City, UT

    Nordstroms clothing is on the more expensive side. I do like that they have name brand items and that they are constantly updating the clothing line. I am not a huge fan of the employees constantly asking if I need help because I will sometimes have 4 people ask me if I need help in one visit.

    Read More

    Was this review helpful?

  5. User Score


    May 30th, 2017 Draper, UT

    I’ve spent many hours in the women’s shoe department at Nordstrom with my wife while she tries on shoes. The benches that they have there are very soft and comfortable to sit on. The merchandise is usually pretty expensive, but my wife seems to like what they have.

    Read More

    Was this review helpful?

  6. User Score


    May 28th, 2017 Salt Lake City, UT

    Their shoe selection is great! Costumer service is always wonderful. However, some of their products are way expensive. Because of high prices I usually avoid going there.

    Read More

    Was this review helpful?