Lulus Logo

Lulus

check_circleVerified

star star star star star_border
299 User Reviews

8.0

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Review Source

star star star star_border star_border

Paige Baldwin Wellsville, UT

I was honestly not impressed with their website and the products that I got from them. They took a long time to deliver and their customer service was not helpful

2 years ago

Lulus Logo

Reply from Lulus

Hello Paige, Thank you for sharing your review with us! We're so sorry to hear about your disappointment with the products, shipping, and customer service assistance. At Lulus, we pride ourselves on quality and service so we would like to find a resolution for this. We reached out to you privately through BestCompany's messaging system on July 8th asking for more information so that we can locate your order, but we haven't received a response. If you could please provide us with your order number and/or email address, we will gladly contact you and provide assistance! Hope we hear from you soon! XOXO

Jul. 10th, 2019

check_circle

Review Source

star star star star star_border

Kaitlin Ashcroft Mesa, AZ

Always love shopping from lulus. The have such a wide variety of clothing and have always ship my items on time or before!! Love them!

2 years ago

star star star star star_border

Annie Chow Tallahassee, FL

Super cute clothes and have great quality, but a bit too expensive for the item they're selling.

1 year ago

star star star star star

Jenet Carlstadt, NJ

The clothing is amazing! Great quality stuff at a reasonable price.

2 years ago

star star star star star

Steph Tooele, UT

Always quick and reliable with customer service and product quality

2 years ago

star star star star star

Krys 'Ewa Beach, HI

I love the quality of the clothes that I purchased and fast shipping.

2 years ago

star star star star star

Kathy Ravenna, OH

I loved everything that I purchased Great buy and good quality

2 years ago

star star star star star

Len Brookfield, OH

Overall Lulu’s has fashion clothes with affordable pricing.

2 years ago

star star star star star

NC Turner Drexel Hill, PA

I love the quality of Lulus’s clothes as well as the styles provided.

2 years ago

star star star star star_border

Paula Banks Round Rock, TX

Love ordering from Lulus! I always get my order quickly and their clothing is of high quality!

2 years ago

star star star star star

Adele Encinitas, CA

Great efficient customer service Love my things Cannot wait to order again

2 years ago

star star star star star

Tiffany Walnut Cove, NC

Amazing service. Very fast response and went above and beyond to fix the issue.

2 years ago

star star star star star

Gaby San Antonio, TX

Absolutely love everything from Lulus! Everything is such good quality!

2 years ago

star star star star star

erin Pottstown, PA

Always reliable. Can always count on a cute affordable outfit.

2 years ago

star star star star star

Coco P

Love Lulus! I have had very few issues and those have been resolved quickly.

2 years ago

star star star star star

Donna G Laguna Beach, CA

I like ordering from Lulus, great customer service and easy site to navigate.

2 years ago

check_circle

Review Source

star star star star star_border

Holly Brown Saint Amant, LA

good dresses with good prices but they are a little cheap. the quality isnt amazing but they styles for every body type

1 year ago

check_circle

Review Source

star star star star star

Sebin Jeon Durham, NC

fashionable and stylish dresses for formal events, cheaper than most clothing sites for formal wear

1 year ago

check_circle

Review Source

star star star star star

Rebecca Managua, MN

I love Lulus. Their clothing is made of amazing material and they are super comfortable.

1 year ago

check_circle

Review Source

star star star star star_border

Bryndie Managua, MN

Very nice quality clothing options. Quite expensive, but it pays off when you wear them. So comfortable and functional.

1 year ago

check_circle

Review Source

star star star star star

Faith Nixon Orem, UT

I bought my homecoming dress from here. Very good website with good quality dresses.

1 year ago

check_circle

Review Source

star star star star star_border

Christyan Bennett Ponchatoula, LA

Lulus is very affordable and have a nice variety. They have very trendy, high-end fashion options, for a low price.

1 year ago

star star star star star_border

Amanda Warrendale, PA

Lulus is great for getting trendy and fairly priced clothing items that are great for the 20-30 crowd.

2 years ago

star star star_border star_border star_border

Nell Damascus, MD

Lulus is a ridiculously overpriced workout clothing store. I will not buy into the hype.

8 months ago

Lulus Logo

Reply from Lulus

Hi Nell! You may be referring to Lululemon, the athletic apparel retailer. Here at Lulus, we carry a variety of brands with a wide range of pricing to make sure that everyone can find the perfect item within their budget! We also do carry a selection of athleisure and workout clothing and we'd be more than happy to help you find items you'll be sure to love! Please reach out to our Customer Care team if you have any questions or concerns at all! We'd love to help! Xo

Mar. 15th, 2021

star star star star star

apatton Purcellville, VA

The quality and price are great for events.

1 year ago

star star_border star_border star_border star_border

Esmeralda Marquez Phoenix, AZ

Horrible experience. Purchased a blouse with a jacket that ripped the first day I wore it. Cheaply made clothing and very expensive.

1 year ago

Lulus Logo

Reply from Lulus

Hi Esmeralda, Thank you for taking the time to share your review! We're so sorry to hear that you received a defective item. We would like to help however we can, and are eager to find a resolution for this! We reached out to you using BestCompany's messaging system on 3/16 and requested additional information so that we can locate your purchase and look into this further. Hope to hear from you soon! XOXO

Mar. 24th, 2020

star star star star star

Kizzy Valencia, CA

Love Lulus! Always stylish with great prices

2 years ago

star star star star star

Shannon Denver, CO

Amazing clothes. Great quality and classic.

2 years ago

star star star star star

Angie

Great clothing, great customer service.

2 years ago

star star star star star

JJ Bossier City, LA

This is a great site with amazing, quality merchandise.

2 years ago

star star star star star

GioO!!!👑 Visalia, CA

So quality dresses and fast shipping ...

2 years ago

star star star star star

Lori Kansas City, MO

Love the clothes, love the new designs, love everything.

2 years ago

star star star star star

Chanelle Batiste New Orleans, LA

I always receive great customer service.

2 years ago

star star star star star

Elizabeth Richmond, VA

Great customer service. I like the chat function the best.

2 years ago

star star star star star

Sally Diaz New York, NY

It was great, they truly care about you!

2 years ago

star star star star star

Naj Rocklin, CA

Good quality for the price, quick shipping

2 years ago

check_circle

Review Source

star star star star_border star_border

Ashley Wadiak Eagle Mountain, UT

Love their dresses. The quality is amazing but they are quite pricey. ,”customer service is fantastic

1 year ago

check_circle

Review Source

star star star star star_border

Cara McAffee Cedar City, UT

Soooo many options, for every occasion. I have bought all my highschool dance dressed here! GREAT

1 year ago

check_circle

Review Source

star star star star star_border

Livia Hochman Miami, FL

I love Lulus. They have everything I want. I got my prom and homecoming dresses there.

2 years ago

check_circle

Review Source

star star star star star_border

Kristin Pleasant Grove, UT

I have never purchased from the store but have a friend who does and always looks very nice!

3 years ago

star star_border star_border star_border star_border

Maggie Austin, TX

I haven’t received my order. The package was delayed and lost in the mail. Very upset with the unprofessionalism.

2 years ago

Lulus Logo

Reply from Lulus

Hi Maggie, Thank you for taking the time to provide us with your feedback. We apologize for any difficulty with the shipping of your order. Once a package has left our warehouse, we entrust the shipping carrier with its delivery so we definitely want to do our due diligence to see what happened in this case. We value all of our customers, and we're eager to improve your experience however we can! We sent you a private message on June 18th requesting information that will allow us to locate your order, but we haven't heard back from you just yet. If you could respond at your convenience with your order number and/or email address so that we can locate your purchase, we would love to get in touch with you. Have a wonderful day! XOXO

Jun. 28th, 2019

star star_border star_border star_border star_border

Annie Huang Malvern, PA

Horrible quality. The jewelry is already scratched when it comes in and the shoes cut off blood circulation

5 years ago

check_circle

Review Source

star star star star star_border

Alexa Pitre Prairieville, LA

Lulu’s has high quality clothing and fast shipping. Love their brand.

1 year ago

check_circle

Review Source

star star star star star_border

Tori smith Mesa, AZ

Lulus offers such good quality of clothes that are comfy and affordable!

1 year ago

check_circle

Review Source

star star star star_border star_border

Danelle Tallahassee, FL

Lulus is pretty pricy and the quality isn’t all that. However I do love their shoes.

1 year ago

Lulus Logo

Reply from Lulus

Hi Danelle, thank you for your feedback! At Lulus, we pride ourselves on all aspects of service so it's important to us that our items are both affordable and of good quality. We're truly sorry if some of your purchases haven't met your expectations! If you do ever have questions or concerns about an order, please feel free to contact our customer service team. We are in the office daily and would be happy to help! We appreciate your review! XOXO

Jan. 10th, 2020

check_circle

Review Source

star star star_border star_border star_border

Del Tallahassee, FL

Personally I believe that the clothes are overpriced and very generic. Could come up with new designs

1 year ago

Lulus Logo

Reply from Lulus

Hi Del, thanks for your review! We're sorry to hear that you aren't fully satisfied with our selections of items, or the price point. We want all of our customers to be able to shop with us, so we have a wide selection of sale items and regularly run special promotions! We do add new items to our website Monday through Friday, so be sure to check back often for new styles which may be more to your liking. If you ever need assistance, don't hesitate to contact our customer service team! XOXO

Jan. 8th, 2020

star star star star_border star_border

Kayla Round Hill, VA

A little untrustworthy with sizing details

2 years ago

Lulus Logo

Reply from Lulus

Hi Kayla, Thank you for your review! I'm sorry to hear that you've had trouble with our sizing. At Lulus, we want to provide a variety of curated products at all price points! To accomplish this, we work with numerous manufacturers. As a result, sizing can vary a little bit between items. However, we try to give more sizing insight in each item's "Size & Fit" tab on the product page. We also have fit experts in the office daily! If you're ever unsure of which size to order, or want a second opinion, please don't hesitate to get in touch with us. We'd love to help you shop confidently! I hope this helps. Please don't hesitate to contact our customer service team directly with any further questions; we'd be glad to assist you. Have a great day! XOXO

Apr. 23rd, 2019

check_circle

Review Source

star star_border star_border star_border star_border

Brayden Ibert Houston, TX

I found lulus extremely hard to use and to find clothing. The prices were higher than I would have expected them to be.

1 year ago

Lulus Logo

Reply from Lulus

Hi Brayden, thanks for your review! We're so sorry to hear that you had difficulty using the website, and that the prices were higher than anticipated. We would like to learn more about your shopping experience so - could you please email our customer service team with "Attention: Reviews Team" in the subject line? This way we can ask you some more questions in hopes of improving our website! Hope to hear from you soon! XOXO

Mar. 9th, 2020

star star_border star_border star_border star_border

Erin Carlson Oceanside, CA

Wrong size sent. Item is now out of stock in the correct size.

2 years ago

Lulus Logo

Reply from Lulus

Hello Erin, Thank you for sharing your review with us! We're so sorry to hear that you received an incorrect item. At Lulus, we pride ourselves on quality and service so we would like to find a resolution for this. We reached out to you privately through BestCompany's messaging system on June 18th asking for more information so that we can locate your order, but we haven't received a response. If you could please provide us with your order number and/or email address, we will gladly contact you and provide assistance! Hope we hear from you soon! XOXO

Jun. 28th, 2019