Hidden Fashion Logo
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12 User Reviews

5.3

Overall Score

Hidden Fashion uncovers designer catwalk trends and celebrity styles and aims to provide women around the world with these styles at affordable prices. Whether shoppers are looking for the latest seasons, high heels, wide-legged pants or fur coats, Hidden Fashion keeps up with the ever-changing fashion industry.  Founded in the United Kingdom, Hidden Fashion caters to women who want to fill their wardrobe with unique looks and styles; allowing women to wear what they want and express themselves however they want, whether that be bold statement pieces or unique color combinations. Hidden Fashion utilizes social media to find the latest trends in the fashion industry. 

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The Good

  • Student Discount 
  • Clothing Variety 
  • Try Before You Buy 
  • Multiple Currency Options 

Student Discount 

Hidden Fashion has a discount code for College and University students. Students can enjoy 20% off their order at checkout. To receive the discount, students will have to verify that they are a current student through Student Beans, a student loyalty network. Hidden Fashion knows that being a student can be tough on the wallet, so the company does what they can to provide the latest styles to those studying.   

Clothing Variety 

On its website, Hidden Fashion provides a wide range of women’s fashion. The site allows customers to filter their options by color, clothing type, price, and clothing size. Women can find new shoes, dresses, skirts, jeans, shorts, jackets, sweaters, jumpsuits, corsets, co-ords and even accessories, all within their filtered criteria. With twenty-one subcategories to choose from, customers will not be disappointed with the selection available to make a personalized outfit. 

Customers can even shop by a specific look. If customers are looking for certain in-season colors or particular denim skinny jeans, to go along with their outfit, there is a Color Pop section and a Denim section.   

Try Before You Buy 

If a customer is unsure about a piece of clothing (whether price, color, style or fit) they can use Klarna. Klarna allows shoppers to try clothing before buying it. Customers have 30 days once the order was shipped to return or pay for their items. All customers have to do is select the Klarna payment option at checkout. However, customers should note that Klarna is an independent payment company. So customers will have to go through Klarna and not Hidden Fashion if they have questions or concerns about the process. 

Multiple Currency Options 

While Hidden Fashion is based in the United Kingdom, the website was made easy-to-use for shopping anywhere in the world. Towards the top of the home page, there is a button shoppers will find that allows them to choose the type of currency desired. The page will then instantly load to show the merchandise as dollars, euros, or pounds. 

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The Bad

  • Cannot Return Certain Items 
  • Promotional/Discount Codes 
  • No Men's Fashion or Children’s Clothing 
  • No Plus-Sized Clothing 
  • Shipping Procedure 

Cannot Return Certain Items 

For hygienic purposes Hidden Fashion does not allow customers to return these items: 

  • Jewelry 
  • Swimwear 
  • Bodysuits 

All items returned must be returned within 30 days of the receipt, original packaging and with the tags still attached. All returns are payable by the customer unless the item received was faulty or incorrect. 

Promotional/Discount Codes 

Hidden Fashion has several stipulations on using promotional or discounts on their site. Customers can only use one promotional code per order. So there is no doubling up on discounts and discount codes only apply to full price items. 

No Men's Fashion or Children’s Clothing 

Although Hidden Fashion has a variety of clothes for women, they don’t have any options for men or children's clothing. 

No Plus-Sized Clothing 

Although the site has a wide variety of clothes, there is a lack of clothing for plus-size women. Ladies jeans range in sizes 2-12 (U.S. sizing). 

Shipping Procedure 

Hidden Fashion has a difficult shipping procedure to follow. Because the company is headquartered in the United Kingdom, they offer quality shipping options anywhere in Europe. They have other solutions for customers located elsewhere around the globe. If a customer is purchasing in the United Kingdom, packages are guaranteed to arrive within two to three business days. However, if a customer is elsewhere in Europe, that guarantee extends between five and seven days. For other locations, it extends up to ten-fifteen days.

Additionally, the price for shipping differs depending on where a package is being sent. Some locations have a flat shipping rate while others are based on packages weight. Others are based on the number of items being shipped instead of weight or location. While the different policies based off location are most likely put in place to help deliver goods faster, it is confusing to follow when making an order. 

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The Bottom Line

Hidden Fashion offers their customers the latest fashion trends for women. Inspired by street style and fashion week, the company offers women's clothing at an affordable price. They make shopping on their website comfortable and convenient for consumers near their headquarters in the United Kingdom as well as other places around the world. Although, shoppers should be aware of the shipping costs and times. Hidden Fashion also only offers women's clothing, for men's fashion or children's clothing shoppers will have to look elsewhere. The company encourages women to wear bold, bright colors and outfits that make them feel comfortable and confident. Hidden Fashion looks at social media, fashion week, street styles and pop culture for inspiration. On their Instagram account, Hidden Fashion has a following of 334K followers and over 1,000 fashion posts, and the company blog posts keep track of the latest trends in the fashion industry.             

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Star Rating

2.7

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12 Reviews

Review Breakdown

5 grade

42%

4 grade

0%

3 grade

0%

2 grade

0%

1 grade

58%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Tracy

If I could leave zero stars then I would. Twice now they have charged me for stock they did not have - After which instead of just sending you a refund when they tell you "we dont have it in stock" be prepared to make many phone calls and emails and be forced to chase them and then have to chase them even more. I was told by MYA their staff member on a daily basis that my money was coming back on that day and it never did. When finally they do send you your money back it is half the amount you were expecting and then you have to start the whole cycle again which is where I am now - What Company thinks that its OK to make a Customer wait 5 weeks for a refund that was completely their error and then send an amount that has no bearing to the figure it should be - it is very likely that you will order something that they dont have and then find yourself in the long cycle I am now in, added to this that you will have to call and email them for a month and more to get half your money back.

2 years ago

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User

Where to start if I could score them zero stars, I would. I Placed an order on 20th Dec 17. After, emailing them 10 times. I was contacted on 29th Dec to say that my order will be dispatched as next day delivery. On 30th Dec, no delivery, no shipping information, nothing. I had contacted them via instagram. I then received an email stating only 1 of the 3 items I purchased are in stock and was automatically issued £26.00 of my £42.79 refund. Which I will be pressing for a FULL refund cause it’s now pointless. But, Baring in mind I order 11 days in advance for New Years Eve. Was told by my bank to wait 14 days for response, so I couldn’t even buy anything else. Absolute disaster, unprofessional, disorganised, shit company! Only their bloggers get their items on time and that is a fact!

3 years ago

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Holly Hughes

Fantastic service A***** Ordered a pair of jeans and biker jacket. Very impressed and would highly recommend. Fast delivery, fitting and quality are excellent!!

3 years ago

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Laura

They use HERMES which is never good! Parcel arrived AFTER my event thanks to the lying couriers who mysteriously said I had a door entry/security gate resulting in a failed delivery...LIES! I have neither and 4 people snd dog were home ALL DAY... Clothing Sizes - Are horrendous! Lycra denim dress SIZE 14 is more like a SIZE 6/8 Communication - Is BAD!! Three messages, still no response... Quality- POOR! Cheap, nasty fabrics! AVOID!!

2 years ago

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Gemma Butler

I have always had an amazing experience purchasing products from hidden fashion. The quaility is so amazing and the customer services is excellent .

4 years ago

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276

Dreadful service. Never received my order even after weeks of messing around. Hiddenfashion ignored every email I sent and only responded once teleponed and even after that the items were still never delivered. The courier they use is rubbish and wont speak to you and will only deal with hidden fashion directly, who don't care to look into it so I never got my items eventhough they took my money. Theft.

5 years ago

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Review Source

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H Moore Lehi, UT

Hidden Fashion has amazing sales of cute clothing. I'll get some basics through them, but I also love their colorful blouses.

3 years ago

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Onyeama Chiamaka

Couldn't believe I ordered a sweatshirt and they sent a ripped sweatshirt to me! I have e-mailed them but no response from them. The sweatshirt doesn't even look like what I saw online. Rubbish! No more!!!

2 years ago

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Kelly Brodie

Placed an order over a week ago, items havent arrived! Tried to email on numerous occasions and have yet to recieve a response! Dreadful service .. Money has now been wasted.

5 years ago

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Review Source

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Samie Cummings Ephraim, UT

Hidden fashion has some cute clothes! Very high quality, and great customer service.

2 years ago

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K

If i could give 0 stars i would. Worst customer service and they dont process refunds after sending you the wrong items!!!!

2 years ago

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Jane Dawson

Brilliant website - Plenty of items to choose from!

4 years ago

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