- Well Known Company in the Fashion Industry
- Great Shipping and Handling Perks
- Affordable Pricing for a Variety of Merchandise
GS love offers both physical and online stores to serve their customers.
GS love has been on the map since the company was created in 2004. With over eleven years of experience in the fashion industry, they have come to know what their customers want and how to get it to them quickly. They have opened over twenty retail shops in California. Although there are no retail stores located anywhere other than California, their online store is convenient from any location. With great customer service as a foundation, they have created a well-known name for themselves.
The shipping and handling benefits for customers to use are as good as it gets for online shopping. GS love offers free shipping for any online orders totaling over forty dollars and have a small flat rate of only four dollars and ninety-nine cents for customers who do not reach that set limit. There are many different options a customer can choose from while picking their preferred shipping method. These can include faster delivery, and the option to have a package be signed for before drop off.
There is a wide variety of product selection on the GS love website. They sell everything from casual to business wear and everything in-between. Specifically, the company sells dresses, handbags, shoes, accessories, cosmetics, and much more. GS love is extremely affordable with most of their best selling items falling somewhere between ten and thirty dollars per product. Their website states they sell items for all situations without having to spend a fortune. They also offer a plus size section of clothing that has a large volume of merchandise for women looking in that category. The products listed in the plus size section are just as affordably priced and fashion relevant as any other merchandise sold on the site.
- Difficult Return Policy
- Few Promotions Available Online
- Small Clientele Serviced
The return policy at GS love is anything but simple. When returning merchandise bought online, the company only offers online store credit and will never give credit card refunds. They also do not accept exchanges for any items sold. To return an item bought online, you must first request a return authorization number prior to sending the merchandise back to the company at their own expense. If a return authorization number is not with a returning package, a thirty percent restocking fee will be charged or the package will be sent back at the purchasers’ expense. Additionally, an item can only be returned within twenty one days from the time it was shipped. Once a return authorization number has been requested the customer has a short three day window to send an item back. GS love will not return any sale items, accessories, undergarments, as well as any basic items such as camis, bandeaus, leggings, party wear, shoes, or any cosmetics. Gift cards and reward products are also not eligible for return or exchanges of any kind. However, this strict return policy only applies to the online shopping at GS love. Each retail store has a separate and possibly unique policy.
Although GS love has incredibly low prices, they do not have many promotions on their website for online shoppers to use. There is a sales tab in the drop down menu on the site which advertises merchandise at a discounted price, but general promotions or other marketing sales are few and far between. When there are promotions running, customers can find them under the sales tab most of the time. The home page typically lists one promotion at any given time.
Women are the only clientele for which GS love sells merchandise. They do not offer men’s clothing, youth, or children’s. They do sell various items for women such as dresses, tops, leggings, accessories and much more. However, the website is a little tricky to use while shopping for any specific product. Each clothing item is listed under a style instead of specifically what it is. Customers cannot browse through just tops or dresses but instead must search through styles and brands listed under different categories.