One of the nation’s premier retailers, Macy’s ended 2014 with a fiscal sales record of $28.1 billion. The company also operates Bloomingdale’s brand, and have about 825 department stores in 45 states including the District of Columbia. Chances are, no matter where you reside, there is a brick and mortar store within an hour’s drive of your house. Of course, their website is just a few clicks away.

The Good

Macy’s provides famous brand names like Tommy Hilfiger, Ralph Lauren, Guess, and Levi’s. The shopping process is streamlined at Macy’s because they have made making returns an easy 3 step self-filing process and customer service is available 24/7. They also offer free shipping on a purchase of $99 or more on their website.

Customers can be made aware of the frequent deals by getting the mobile app or signing up on the e-mail list. Macy’s is also active on social media and can be found on Facebook, Twitter, Pinterest, and Youtube.

The Bad

This particular department store is a mid-price range. Macy’s Internet site offers a discount on an order surpassing a set sale amount, and there is an option to order online and pick up in stores, saving shipping costs. So, even the sorta-bad features a silver lining. The only bad thing about the children’s clothing at Macy’s and Macys.com is deciding what to purchase and what to leave behind. With so many styling choices, it won’t be an easy decision!

The Bottom Line

Macy’s owners must be doing something right. To remain in business for over 150 years is no easy feat. To be one of America’s favorites for that length of time is even more spectacular. Macy’s gets the gold star for longevity, amazing customer service and fun, stylish clothing options for our future generation.

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