Overall Score

3 User Reviews

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One of the nation’s premier retailers, Macy’s ended 2014 with a fiscal sales record of $28.1 billion. The company also operates Bloomingdale’s brand, and have about 825 department stores in 45 states including the District of Columbia. Chances are, no matter where you reside, there is a brick and mortar store within an hour’s drive of your house. Of course, their website is just a few clicks away.

The Good

  • Great brand names
  • Easy returns
  • 24/7 customer service

Macy's provides famous brand names like Tommy Hilfiger, Ralph Lauren, Guess, and Levi's. The shopping process is streamlined at Macy's because they have made making returns an easy 3 step self-filing process and customer service is available 24/7. They also offer free shipping on a purchase of $99 or more on their website.

Customers can be made aware of the frequent deals by getting the mobile app or signing up on the e-mail list. Macy's is also active on social media and can be found on Facebook, Twitter, Pinterest, and Youtube.

The Bad

  • Not anything negative to say

This particular department store is a mid-price range. Macy's Internet site offers a discount on an order surpassing a set sale amount, and there is an option to order online and pick up in stores, saving shipping costs. So, even the sorta-bad features a silver lining. The only bad thing about the children's clothing at Macy's and is deciding what to purchase and what to leave behind. With so many styling choices, it won't be an easy decision!

The Bottom Line

Macy's owners must be doing something right. To remain in business for over 150 years is no easy feat. To be one of America's favorites for that length of time is even more spectacular. Macy's gets the gold star for longevity, amazing customer service and fun, stylish clothing options for our future generation.

User Reviews


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Julie Firkins

June 10th, 2017 Orem, UT

great sales. nice atmosphere a great shopping experience. very nice sales people.



Sav Flo

June 5th, 2017 Salt Lake City, UT

Macy's is a great place to shop! The prices are reasonable and they have a good assortment of brands throughout the store. Not only does Macy's have clothes but they have home decor, electronics, and more.



Denise Huber

May 29th, 2017 Mona, UT

Macy's has great sales and they offer a large variety of products.