Macy's

Name: Macy's
Rating: 4.4

Is This Your Business?

4.4

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25 User Reviews

LAST UPDATED: September 16th, 2020

One of the nation’s premier retailers, Macy’s ended 2014 with a fiscal sales record of $28.1 billion. The company also operates Bloomingdale’s brand, and have about 825 department stores in 45 states including the District of Columbia. Chances are, no matter where you reside, there is a brick and mortar store within an hour’s drive of your house. Of course, their website is just a few clicks away.

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The Good

Great Brand Names
Easy Returns
24/7 Customer Service

Macy's provides famous brand names like Tommy Hilfiger, Ralph Lauren, Guess, and Levi's. The shopping process is streamlined at Macy's because they have made making returns an easy 3 step self-filing process and customer service is available 24/7. They also offer free shipping on a purchase of $99 or more on their website. Customers can be made aware of the frequent deals by getting the mobile app or signing up on the e-mail list. Macy's is also active on social media and can be found on Facebook, Twitter, Pinterest, and Youtube.

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The Bad

Not anything negative to say

This particular department store is a mid-price range. Macy's Internet site offers a discount on an order surpassing a set sale amount, and there is an option to order online and pick up in stores, saving shipping costs. So, even the sorta-bad features a silver lining. The only bad thing about the children's clothing at Macy's and Macys.com is deciding what to purchase and what to leave behind. With so many styling choices, it won't be an easy decision!

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The Bottom Line

Macy's owners must be doing something right. To remain in business for over 150 years is no easy feat. To be one of America's favorites for that length of time is even more spectacular. Macy's gets the gold star for longevity, amazing customer service and fun, stylish clothing options for our future generation.

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User Reviews

Star Rating

4.4

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25 Reviews

Review Breakdown

5 grade

52%

4 grade

32%

3 grade

16%

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Mandi Smith American Fork, UT

Macy's has very good quality children's clothes for a great affordable cost. Plus, their clothing is in style, classy and fashionable. Their clothing is very good quality and is absolutely worth the money that us costumers pay.

1 year ago

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Eddie Rios Ogden, UT

Macy's is awesome online. They have a great selection of children's clothing. All on trend and fair on price. The selection makes for easy shopping online. They offer speedy delivery as well, making the whole website a gem.

1 year ago

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Sarah Mercival Tallahassee, FL

Macy's is an up-class store it is also very affordable I recommend applying for a Macy's credit card, they send coupons in the mail if you're a member and you get discounts for using your card.

1 year ago

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Sav Flo Salt Lake City, UT

Macy's is a great place to shop! The prices are reasonable and they have a good assortment of brands throughout the store. Not only does Macy's have clothes but they have home decor, electronics, and more.

4 years ago

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Natalia Correa MDTribe Tallahassee, FL

Macy's customer service is always super helpful. They help me find exactly what I need for my family and they have good coupons too!

1 year ago

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Sadie Scoville Pleasant Grove, UT

I LOVE MACY'S. They have THE BEST clothing stores and the best customer service and everyone who is there is always happy. They also have the best food.

3 years ago

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katiec Provo, UT

Macy’s is wonderful! My mom has been a loyal shopper of Macy’s my whole life. She loves the product and the coupons. Macy’s has great products and great sales.

3 years ago

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Landon Robison Layton, UT

They have very high-quality stuff, but they are very expensive. If you aren't on a small budget, I would definitely recommend. However, if you are on a small budget, I would definitely consider going somewhere else where you get more bang for your buck.

3 years ago

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Nora Holland Mount Olive, MS

When I first came here I saw all the cute shirts they have. I bought a pair of jeans and they look great.

1 year ago

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L. Fowler Pleasant Grove, UT

Their children's clothing section could be bigger, but the quality of their clothing is well made. I find that they are pricey so I wait for a good sale before I buy.

3 years ago

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Yolanda Briganti Riverton, UT

The kid's clothes don't generally have good prices when I have gone to Macy's. But, if you have coupons and sales then the prices are good.

1 year ago

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Nicole Sohm Herriman, UT

Not my favorite place to shop. It never feels clean. It could use a remodel and some better marketing to make me want to start shopping there again.

1 year ago

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Bella Houtz South Jordan, UT

Macy’s is a great store for multiple purchases. Macys has a variety of products for whatever you need.

3 years ago

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zoe American Fork, UT

macy’s clothing website is easy to use and has many options and styles for children’s clothes

1 year ago

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Kimsreview Olney, MD

Macy’s is a great store. Convenient locations and always clean. They have good customer service.

1 year ago

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Julie Firkins Orem, UT

great sales. nice atmosphere a great shopping experience. very nice sales people.

4 years ago

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Noelle Pleasant Grove, UT

Love the things they have here! Really good quality clothes too.

3 years ago

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Bella Houtz South Jordan, UT

Macys has a great selection of clothing and is good for the whole family.

3 years ago

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Denise H. Mona, UT

Macy's has great sales and they offer a large variety of products.

4 years ago

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Martha Sensiba Pinetop-Lakeside, AZ

Macy's is the first store go to in the mall. I know they will have good sales.

3 years ago

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Brooke Hester Gilbert, AZ

Super cute cheap clothes and easy to find.

3 years ago

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Amelia Gibson South Jordan, UT

This company has alot of choices as well as affordable prices.

3 years ago

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Kristin Pleasant Grove, UT

Great quality clothing. I love the different brands.

3 years ago

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Michael Ogden, UT

Stores are always very clean. Love it.

3 years ago

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Ashley Pleasant Grove, UT

Great store for buying children’s clothing and easy returns

3 years ago