Kohl’s is an all-inclusive department store, housing children’s, women’s and men’s clothing and shoe apparel, household gadgets and furniture. Kohl’s opened its’ first set of doors back in 1962, and today there are over 1,100 stores in 49 states.

Rank Chart
Selection Size
Our Score
$5 - $150
$3 - $50
$9 - $80

The Good

  • Great name brands
  • Large selection
  • Easy to use website

Kohl’s department store carries some of today’s hottest name brands of children’s clothing. Carter’s, IZOD, Levi’s and MUDD are a few examples of the brands available at Kohl’s retail stores and their online presence.

In addition to kids’ clothing and shoes, Kohl’s carries a large selection of household items, kitchen appliances, bed and bath items as well as furniture. Can’t find what you are looking for in stores? Their website makes it easy to find unique furniture pieces that can be shipped to your home.

Their website features easy selection criteria tabs on the side of the site. This allows for the perfect way to narrow down your search to a specific color, print or character. In just a matter of seconds, that perfect blue pinstriped dress shirt can be found, or the most beautiful yellow polka-dot dress ever created. Finding a child’s favorite cartoon character is located just as effortlessly through Kohl’s website.

The Bad

  • Customer complaints

Most department stores have a fair share of complaints, but Kohl’s has racked up quite a few over the past three years. There have been over 1,900 complaints in the past three years. In the past 12 months, 645 have been closed.

The Bottom Line

Kohl’s has plenty to offer, and seems to be an all-inclusive department store. Lots of brand names from companies lasting as long or longer than Kohl’s, friendly customer service and an easy to navigate website seem to outweigh the large amount of complaints against the company.

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