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Verizon

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2,112 User Reviews

6.7

Overall Score

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Craig Farrow Shawnee, OK

Throttling sucks, poor coverage sucks, therefore Verizon sucks

3 years ago

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Ray Fletcher Oregon City, OR

the cell coverage is great, they are very expensive.

3 years ago

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Chris Alonzo

The service is dependable but is very costly.

3 years ago

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Unsatisfied

poor service, high rates, bad reception, got lied to a lot by the customer service people

3 years ago

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Mary D Hanksville, UT

This company tricks you into getting into contracts that you cannot possibly afford

3 years ago

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Fred Saunders Custer, MT

Expensive and very poor service in Montana and surrounding area Wyoming north and South Dakota

3 years ago

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Christine Brewer

Spotty coverage as I drive through my community

3 years ago

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Emmy Joyce

Text not always received in a timely manner

3 years ago

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Daniel Clayton

Price too high, services not as stable as they once were

3 years ago

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chuck Live Oak, FL

unlimited data gets throttled when it isn't supposed to, prior to 15 gb trigger, very slow, sucks

3 years ago

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JeffreyMyers Davenport, FL

Slow to respond to emails and general questions

3 years ago

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Brenda Dubourg

I love their service but they are way too expensive.

3 years ago

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Robert Hargrave

I get very poor service in my own house which is on the Easr Side of Syracuse.

3 years ago

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Don Lamker

Rates are high and program plans are confusing.

3 years ago

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Catherine Bowrey

they are expensive and the customer service is terrible

3 years ago

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Ryan Smith Sandy, UT

great use in US, had really hard time oversees

4 years ago

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Aubrey Rentschler Salt Lake City, UT

Their coverage and service is great, but prices are high.

4 years ago

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robert New Carlisle, OH

cant wait for the contract to end so i can move to a new carrier horrible service

6 years ago

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Wayne Utica, NY

Price just kept rising, I was paying $900 a month for the plan. Didnt want to work with me.

6 years ago

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Anna Toth Minneapolis, MN

Customer service is generally good, price is extensive

3 months ago

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Piper Whitsitt Long Beach, MS

Horizon is over priced and sorry customer service at stores. Also had the worst response after Hurricane Mathew.

1 year ago

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Jesse Rice Long Beach, MS

It’s not a good place because they charged us more then they had too and we couldn’t pay it

2 years ago

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DANIEL WISEMAN Parker, CO

wayyyy too expensive. Verizon has great signal, but their service is way too much. $150 per line? no thanks.

3 years ago

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Anne Radcliffe Pleasant Grove, UT

we were paying through the nose for cell service. we switched and couldn't be happier.

3 years ago

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Amelia Gibson South Jordan, UT

This company provides great service for my family.

3 years ago

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Alaina Gull Falmouth, ME

I drop calls all the time. Spotty coverage. Not great customer service.

3 years ago

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Hailee Saint George, UT

I love the unlimited data plan I have with my family!

3 years ago

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Francis Christman Chesapeake, VA

Poor customer service, very difficult to speak with a live person

1 year ago

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Thomas k Charlotte, NC

Every Over priced and pour on tec servifrces

1 year ago

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Walter E. Premru Carnegie, PA

They are legalize thieves and it is impossible to contacct them by phone.

1 year ago

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Briana L Leesburg, OH

Not very good service. Everything loads slowly

2 years ago

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SaltLife2686 Canton, OH

Overpriced, poor customer service. Their monthly service costs are outrageous

2 years ago

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Beth Questa, NM

Won't provide decent service in our area, but only thing available

2 years ago

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Laura Parsons

Stand behind products they sell and provide replacements when needed

3 years ago

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James Mitchell Hickory, NC

Awful. They have lied to me at every turn from the sales rep to c/s.

3 years ago

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Lisa Dawsonville, GA

Service is spotty at best and way to expensive

3 years ago

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Mia Charlotte, NC

To expensive tell you one thing up front but surprise you on your bill.

3 years ago

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Alice Waterstraw-Ponyah Camp Verde, AZ

High price, so so service, scammers on Product

3 years ago

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Mary Walker Georgetown, KY

Signal strength is low. Customer service sucks

3 years ago

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Sarah Portland, OR

Expensive and does not have good customer support

3 years ago

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Chris Anderson

High prices and connection in my area is not that great.

3 years ago

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David Cade

Reception is terrible and customer non support is even worse.

3 years ago

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Steve Prevostini Patterson, CA

customer service sucks they not care if you have a problem or not

3 years ago

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Philip Gamage

Our home area gets poor service, messages also very broken up.

3 years ago

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Betty Howard Hendersonville, NC

I am very unhappy with Verizon can't wait to get out of my contract !!

6 years ago

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Nancy South Jordan, UT

Overpriced for the service you receive. I was paying over $80 for one line of 3 gb/ month.

1 year ago

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Justin_mansell27 Artesia, NM

Horrible service, once high speed is out that's it no low speed data, worst pre paid service.

1 year ago

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Randi Nelson Nampa, ID

I recently visited Menifee California and the service was very sketchy limited access.

1 year ago

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Morgan

Absolutely awful. Me and my entire family switched because they are so bad. Overpriced and rude.

2 years ago

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Jorden Laird Front Royal, VA

while the service is generally ok - their customer service and prices are ridiculous

3 years ago