T-Mobile Logo
star star star star_half star_border
1,861 User Reviews

5.4

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star star_border

Jaime A Portillo Huntington Beach, CA

To pricey for your money the cellphones are to expensive

4 years ago

star star star star star_border

Rob Archacki

Great customer care, but coverage has thin spots.

4 years ago

star star star star_border star_border

Natasha Salt Lake City, UT

Customer service is hit or miss. The signal is great, but the prices are awful.

4 years ago

star star star star star_border

Chris Wootton Ogden, UT

Ok company to work with good product value.

4 years ago

star star star star_border star_border

Evan Rasmussen Sandy, UT

Terrible coverage on the road but if you don't travel you'll be ok

4 years ago

star star star star star_border

Ralph E Shong Walley Worcester, MA

very good not a problem yet

6 years ago

star star star star star_border

Luis Cisneros Costa Mesa, CA

es bueno

7 years ago

check_circle

Review Source

star star star star_border star_border

victor ridgeway Columbus, OH

The coverage is horrible always buff rain takes too long to get to your sites

9 months ago

check_circle

Review Source

star star star star star_border

LaShawn Cullins Long Beach, CA

I love the customer service, they are very accommodating.

10 months ago

check_circle

Review Source

star star star star_border star_border

Rishard Krehe Orlando, FL

Started off so so, cell service is very good customer service is hit or miss

10 months ago

check_circle

Review Source

star star_border star_border star_border star_border

T E Sherman, TX

I use this Wifi in my Audi and it has only gotten worse. I'm usually stuck with 2G service at best.

11 months ago

check_circle

Review Source

star star star star_border star_border

Dave Merritt Palm Desert, CA

Service areas are not very broad... Moved just 1000 yards away, no service

11 months ago

check_circle

Review Source

star star star star star

William Mullin Lake Oswego, OR

Excellent service, well priced and reliable.

1 year ago

check_circle

Review Source

star star star star_border star_border

Juanita Morrison Columbus, OH

I’ve been a long time customer of T-Mobile. I’ve recently noticed an increase in dropped calls.

1 year ago

check_circle

Review Source

star star star star_border star_border

Maru Gallegos Calexico, CA

Expensive and lack of red in certain places where supposed it had to be covered.

1 year ago

check_circle

Review Source

star star star star star

Sarah Elizabeth Crawley Houston, TX

Never loose service and very good customer

1 year ago

check_circle

Review Source

star star star star star_border

Gabby Everett, MA

Very responsive but sometimes take some time to resolve issues.

1 year ago

check_circle

Review Source

star star star star star

Jonwws11 Atlanta, GA

Very efficient and helpful with anything I’ve needed!

1 year ago

check_circle

Review Source

star star star star star_border

Zachary Bergling Apopka, FL

Customer service is great, the service is slower than expected

1 year ago

check_circle

Review Source

star star star star star

Chuck Franklinton, LA

Great service every time I visit store definitely recommend

1 year ago

check_circle

Review Source

star star star star_border star_border

Kristin Taylor League City, TX

Had T-Mobile for nearly ten years. They seem to value new customers and disregard the loyal

1 year ago

check_circle

Review Source

star star star star_border star_border

Vikram S Edison, NJ

Had there services for 12 years. pricing is cheap. but their coverage not always good.

1 year ago

check_circle

Review Source

star star star star_border star_border

Michael Lait Enterprise, AL

This company is hard to deal with we switched to Verizon because their service was terrible

1 year ago

check_circle

Review Source

star star_border star_border star_border star_border

noahemm White Plains, NY

Terrible service, they need to upgrade it and figure it out. They target young kids which probably dont know whats going on but the service sucks

1 year ago

check_circle

Review Source

star star star star_border star_border

osnapitzgeena Houston, TX

The LTE data from T-Mobile has been a bit slow for me, although this may depend upon many factors.

1 year ago

check_circle

Review Source

star star star_border star_border star_border

Josh Harold Dallas, TX

I had to use T-Mobile for a while and the connection was always spotty and it didn’t have great coverage.

2 years ago

check_circle

Review Source

star star star_border star_border star_border

Lydia Falatea Riverton, UT

Though my Bill was always pleasing, my service was not. I lost more calls than I ever received on T Mobile.

2 years ago

check_circle

Review Source

star star_border star_border star_border star_border

Mykahla Nelson Managua, MN

I did not like T- Mobile I thought it would be inexpensive! It was pretty pricey and did not get service in a ton of areas!

2 years ago

check_circle

Review Source

star star star_border star_border star_border

Megan Johnston West Jordan, UT

I hated that my calls kept dropping and we weren't able to even use our phone in our own home. We had to switch.

2 years ago

check_circle

Review Source

star star_border star_border star_border star_border

Kayle Wilds Eagle Mountain, UT

I get awful service and drop calls frequently. The store clerks are always friendly but doesn't override the terrible phone service.

2 years ago

check_circle

Review Source

star star star star_border star_border

Katie evans Long Beach, MS

Good prices and good plans wit good coverage with the latest phones at great Prices

2 years ago

check_circle

Review Source

star star star_border star_border star_border

Allie Powell Long Beach, MS

I just recently joined t-mobile and I have not had the best service. The people are very nice and hardworking.

2 years ago

check_circle

Review Source

star star star star_border star_border

Kiayana Clunis Tallahassee, FL

I love the T-Mobile Tuesdays feature, but they need better service. My phone barely works at times.

2 years ago

star star star star_border star_border

Sarah Russie Clearfield, UT

Average coverage and pricing. Fairly nice customer service. You get what you pay for.

2 years ago

check_circle

Review Source

star star star star_border star_border

Elisa Vakapuna Salt Lake City, UT

I was with T-Mobile for years and I have to say there has been good and bad service.

3 years ago

check_circle

Review Source

star star star star_border star_border

Amanda Lehi, UT

I like working with T-Mobile. They are friendly and I usually have service. Thanks

3 years ago

check_circle

Review Source

star star star star_border star_border

Lauren Alpine, UT

t-mobile loses service in a lot of places where other services dont, except at school

3 years ago

check_circle

Review Source

star star star_border star_border star_border

Alyssa Scott Mesa, AZ

I do not have very good service on my cell phone with t mobile. Low prices but also low quality cell phone service.

3 years ago

check_circle

Review Source

star star star star_border star_border

cami harward American Fork, UT

I like t mobile service. The customer service was helpful and the cell service was great

3 years ago

check_circle

Review Source

star star star star star_border

Shanna South Jordan, UT

T mobile is getting better and better coverage. We use it for our son.

3 years ago

check_circle

Review Source

star star star star_border star_border

Trina Ward

We had T-mobile for a number of years. The phone service didn't work in the area we lived in.

3 years ago

check_circle

Review Source

star star star star star_border

Haidyn Houtz South Jordan, UT

I loved having my phone at T-Mobile! The service is always good.

3 years ago

star star star star star

Sandra Jensen American Fork, UT

Alays very helpful ith problems I might have.

3 years ago

check_circle

Review Source

star star star_border star_border star_border

Amy Singleton Gilbert, AZ

Has spotty coverage. They have good rates but couldn't get reception in our own house. Had to change plans

3 years ago

check_circle

Review Source

star star star star star_border

Chase Rohner Gilbert, AZ

I have had T-Mobile for about two years, and it is a reliable phone service.

4 years ago

star star star_border star_border star_border

Schon Smithfield, UT

The service in my area wasn’t very good. It was cheaper but not as great as the bigger companies like Verizon.

4 years ago

star star star star star

Michael Ogden, UT

Always seemed to work great. Data was aight

4 years ago

star star star_border star_border star_border

Jeremy Ewa Beach, HI

Signal is terrible but dealing with customer service is good.

2 years ago

star star star_border star_border star_border

Theresa

Here in wesley Chapel FL T-Mobile is very poor.My calls is always dropping.

2 years ago

star star star star_border star_border

Muriel Lee Chesapeake, VA

i have service issues that have not been resolved yet

2 years ago