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1,877 User Reviews

5.3

Overall Score

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Emma Roseville, CA

Doesn’t get service many places that other carriers do. Has some benefits that are good like T-Mobile Tuesday’s.

3 years ago

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MICHELLE Mesa, AZ

I have been a customer for a few about 10 years. Happy so far, good value for the price.

3 years ago

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JR Suguturaga Orem, UT

Provides competitive pricing but the cellular service was spotty and some times unreliable.

3 years ago

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Jonas De Olveira American Fork, UT

If my company wasn't paying for my cell phone I would not be using t-mobile. My service is inconsistent and unreliable.

3 years ago

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Cindy Bailey Lehi, UT

Best prices I have found but their coverage is not as good. It is limited in some areas.

3 years ago

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hanna Gilbert, AZ

I have had recent trouble with this provider. I travel many places and i usually don't have service in mountains.

3 years ago

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Mitch Krull Pleasant Grove, UT

Good service, great customer service. I like them a lot. Better value than the other companies.

3 years ago

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Sharon Tomlinson Lindon, UT

Less expensive but the coverage is also less reliable than A T and T. Good for people who never leave home.

3 years ago

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Jocelyn E Lehi, UT

Love the family plans they are a great price. Coverage is not consistent where I live!

3 years ago

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Jennifer Greenwood Draper, UT

The service is good and the price is good but it’s hard to get reception if I’m not in a public area.

3 years ago

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Isaac Greenwood Riverton, UT

Couldn’t find a better price for the service that you get it’s awesome!

3 years ago

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Anne Radcliffe Pleasant Grove, UT

we switched over 2 years ago. we pay about the same, but we get so much more!

3 years ago

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Jr Orem, UT

unhappy with my service. i was so relieved when my contract was over. over charges on my bill and no one could explain why. too many dropped calls, service was horrible.

3 years ago

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Tilda Saint George, UT

Been with them over 12 years, customer service has always been great, BUT service hasn’t. I’ll get no service or my call drops all the time.

3 years ago

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Taylor Vance Salt Lake City, UT

T-Mobile Tuesdays! Free Stuff. I have never had a problem with reception.

4 years ago

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Troy Siren Gilbert, AZ

Inexpensive monthly rates and a great product. Pleasantly surprised how good the coverage is.

4 years ago

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michelle l pierce Gilbert, AZ

When I had T-Mobil it was very expensive, But they have chaged their plan to be more affordable

4 years ago

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Bella Houtz South Jordan, UT

T-mobile is a great cell phone provider! It gives you great service when you are on vacation.

4 years ago

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Bella Houtz South Jordan, UT

T-mobile is a great cell phone provider and is great for service when you are on vacation.

4 years ago

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Erin Rhoton Veguita, NM

My husband had T-Mobile and he had some nice perks but the service wasn't great.

4 years ago

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Homayon Tavakoli Kihei, HI

After 2 years I left . But they keep charging my credit card.

6 months ago

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Chris Adams Portland, OR

Overpriced crappy network. Customer service sucks.

7 months ago

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John Davis Philadelphia, PA

Bad service use to be good dont know what happened but very poor service

8 months ago

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carlos leone Miami Beach, FL

Worst company ever ! Worst signal! Worst customer service!!!

8 months ago

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Kierra Kennedy Tallahassee, FL

T- mobile is a bas service they can do better with their connections.

9 months ago

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Mike Perrins Spring Hill, FL

They have very poor service in my area and would not take the phones back so I was left will a bill

8 months ago

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Kurt Lucas Olney, MD

T-Mobil has spotty service and was very frustrating to have service with.

1 year ago

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James potter

Too expensive for 2 phones and for the number of years I have been a customer

2 years ago

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Matthew Brink

They have the best customer service through and through but terrible coverage!!

2 years ago

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Jake Sulkowski Parrish, FL

Excellent customer service and great first responder discount, but horrible phone service

2 years ago

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Joseph Anthony White Plains, NY

Good service and connectivity but pricing is still too high

2 years ago

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Brett

They are good for the price they charge.

2 years ago

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Susan Kathryn Lorain, OH

I like them. Their pricing is great for 55+

2 years ago

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Sue Vesci

Great customer service - marginal coverage

2 years ago

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chuck

Fairly priced services with decent service area.

2 years ago

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Ebony SW

Customer service is better than the quality of the phone service

2 years ago

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Shivani D

It's an amazing customer friendly company

2 years ago

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Christina King Pass Christian, MS

Service is spotty and inconsistent for the price. I canceled and moved on to a different company.

2 years ago

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Fahed A

Good company and growing on a fast peace

2 years ago

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Jake San Antonio, TX

Their service is decent. Wish signal was stronger.

2 years ago

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TruthTelling Minneapolis, MN

It's been reliable & the customer service is very good.

2 years ago

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Annette Wray Mesa, AZ

Overall it is fine. Service is ok friendly service

2 years ago

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Paul Blalock Danbury, TX

Ok, but can't get service in some areas.

2 years ago

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BMason

good overall, service not great by my home

2 years ago

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Justin specter

Good customer service they need better service in Las Vegas.

3 years ago

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Susan Baker

Good but they lied about what they would pay when I switched

3 years ago

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Glenn College Station, TX

Terrible. Lower rates. Hire customer service reps that can respond to questions without reading from a script.

3 years ago

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Pamela Foard

Great support staff, very knowledgeable.

3 years ago

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Anonymous

Very good about getting the correct phone for my needs.

3 years ago

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Karen Louisville, KY

No contracts, employees are very helpful

3 years ago