Sprint is a major provider of wireless phone and Internet products and services for individuals and businesses throughout the world and offers the latest smartphone and tablet device technology with 4G LTE data coverage in over 500 cities nationwide.
Founded in 1899 and headquartered in Overland Park, Kansas, Sprint now owns Boost Mobile, Virgin Mobile, and the Assurance brands of non-contract providers.
Though Sprint's coverage depth and breadth are not as robust as that of the top companies, its coverage is improving in certain areas. Sprint now offers especially fast 4G LTE network coverage improvements in four major U.S. metro areas in preparation for 5G speeds:
Sprint focuses heavily on serving families or groups of friends that want to go in on a phone account together. The group pricing provides an incentive to add more lines because of the discounts available.
For example, the Unlimited Basic service plan gets you your third, fourth, and fifth lines free, totaling $20/month per line, a price that is very difficult (if not impossible) to find elsewhere for what you get. The carrier claims using its Unlimited Basic multi-line plan actually gives customers a $1000 savings over their first year over certain competitors.
Sprint's three "Unlimited" plans, Unlimited Basic, Unlimited Plus, and Unlimited Premium, all include these benefits:
Unlimited Plus includes a Tidal account as well, and Unlimited Premium comes with Tidal, Lookout, and Amazon Prime.
Customers age 55+ or customers who are active military or veterans qualify for specialized Unlimited plans. Data plans for tablets, mobile hotspots, and smartwatches can be purchased, too.
New and popular Apple and Android phones and tablet options are available through Sprint. Financing rates are based on credit qualifications, but generally, you can utilize the Spring Flex 18-month lease on a new phone. Pre-owned phones are also available. If your current phone is compatible with the Sprint Network and it is unlocked, you can activate it with a new Sprint account. You do need a SIM card to activate your device.
Sprint also sells other tech product accessories:
Depending on where in the U.S. you live, Sprint's network coverage can be outstanding or poor, so potential customers should closely study Sprint's coverage map prior to signing up to avoid slower download speeds and dropped calls.
The early termination fee (the cost a consumer pays when they cancel their contract early) is something you should be aware of before signing up with Sprint. If you sign up for a 1 or 2-year contract and then decide to change carriers, you must pay a fee for each line of service you signed up with. The fee is prorated based on the length of your remaining term commitment, but depending on how many months you have remaining on your contract, you might end up paying a steep price.
Standalone hotspots and Wi-fi card plans are expensive with Sprint. The cheapest plan the carrier currently provides is $30/month for 10GB of data. There are also additional fees that can apply with the limited GB data.
Daryn L Billings
Poor reception in my neghborhood and poor customer service
Because they are all overpriced and they have the same quality
Sprint's review score is 48.1% lower than the average review score of the top recommended Cell Phone Providers Company
customer service, coverage, clarity, connection speed and data capturing
They did all they said they would, had wonderful promotions, were professional and informative, letting us know things we had not heard about.
Because its great and I love the services
Service is awesome, great products at an affordable price.
Amazing price and call quality. I can't switch companies because they just beat everyone in price for unlimited data.
I haven't been a Sprint customer, but I often get frustrated trying to call my friends and family who are Sprint customers because the connection isn't always good, they cut in and out, and it's hard to hear them. I have one friend who has consistent trouble receiving group texts through Sprint. I don't know what other factors may be causing this, but whenever I experience this, it is with a Spring customer.
I had great rates but coverage was not good. I had no service at my office so I’ll had to switch carriers.
We had them once. Paid for extra service. Didn’t make a difference
I like sprint the problem is if you ever need to get ahold of someone it's nearly impossible. And takes hours
Great customer service! Reliable service. Great value for our plan
Bad network coverage,dropped calls, slow messaging.
Exceptional prices. Strong cell service and getting better all the time.
ANDREW D MERRITT
Generally very good service, customer service is hit and miss.
Because I have been with them for a while and no discounts on anything for being a loyal customer
Lousy service area and they ell you something different every time you talk to them. I have been lied to several times by them.
Great customer service never had a problem
service is good they are pricy but not as bad as others
too expensive for the services i have and that is my biggest pet peeve
Very poor cell reception. To many add on fees and taxes.
signal strength is always weak and calls just randomly drop.
They bill themselves as having 1% of shy of the coverage provided by Verizon. Apparently that 1% is everywhere I am. It is definitely less expensive. Which is why I gave them 2 stars and not just 1.
Expensive, it seems other Carrie's price the same service for less. Why don't I transfer I'm chicken to find out the others are even worse.
good service, very helpful at quickly transferringall data to new phones every 2 years
I give them a two because of the unlimited data (even though they throttle their data) otherwise they'd get a one. The signal is spotty and the range is very small in my area.
FREQUENT SERVICE FAILURES-HAVE ACTUALLY DELETED ACCOUNT TWICE
They are one of the lowest price but my work cell phone is Verizon and works much better than my sprint phone.
when visiting the local office, ofttimes, there is a wait. Most of the employees are very nice and helpful. There seems to be a lot of turn over. Stock of items, sometimes is rather depleted.
They are helpful whenever I call in. I feel like they are looking for the best deal for me.
They have serviced us in the past in Florida and did an excellent job. They are reliable, competitive and helpful.
Service I'd great. The billing or issues with phones are not so goog
Bill keeps varying month to month. Promotion items never re cived from sprint. Was sopposed to recieve ca mera lense for new phone. Never recieved it. Customee servece gives run around on it
fairly good service some areas need improvement
Nilanj (Nick) Pandya
I was with Sprint for a total of 15 years and their customer service representatives are robots who talk over you and do not have any listening skills. They only hear what they want to hear and if you ask any question they want to blind transfer you so that you have to repeat your question again. I left them after 15 years because in those long years I have had to contact their CEO's office via email so many times that I decided it was time to change. I would not recommend Sprint to anyone at this point because their Cellular service is also gone bad and their customer service sucks.
Sometimes the phone drops calls and freezes sometimes.
ery poor customer service-impossible to reacn
Sometimes not able to connect..otherwise good service
The bill can be expensive, especially if you lease phones, tablets pr Apple watch. It's because of thier unlimited plan. Very pricey!
I been with them for a few years I never had a promble and great price
Whenever I have a problem they try really hard to resolve it in a timely manner, any the customer service is good.
Drops service often. The cell phone service was not reliable. Always in the same areas too.
My wife left another cell phone company to go with Sprint because they offer great deals on your first phone. She paid almost nothing for the phone and just had to pay her first month's bill, which was inexpensive. They also have really good service and reception in places that I don't (I have another phone carrier). I would recommend to anyone who wants an inexpensive bill and who maybe needs a new phone. They have great deals.
Troy M Sbarra
Data rates consistently below 2 Mbps. Signal strength less than -110 dB most of the time in an area their map shows best coverage.
The price is decent. Some customer service representatives are good others not so much. Coverage was great. There are better deals though.
Customer service isn't great and the phone plans are overpriced. If you want to cancel your phone contract plan on paying about $700. The coverage is not good at all and I wouldn't recommend using this phone service.
Cheap option but you get what you pay for. Not that great of high quality service in many areas.
The phone I purchased has a delay. I also hate that when I call customer service I am put on hold for as long as 20+ minutes. Customer service is too critical to companies to have your clients on hold for that long.
I really like their family discount plan and their prices. Overall, they have good cell service, but in some areas the service can be a little spotty.
I never get any service anywhere. My service is always slow. At best I get LTE, but it really doesn't provide me very good service. It is cheap, but I am on a family plan still, so the price doesn't affect me as much. It is cheap for families, which is a positive.