- Low prices
- Wifi and cell coverage
- Easy to use website
Republic Wireless strives to make the lowest prices available to its customers. Because they’ve created a way to use WiFi and Cell coverage seamlessly, their customers get a good price, with similar amounts of coverage to other big name carriers.
- Flexible phone plans with data refunds
- Ability to change plans at anytime
- Tools available to track usage
- Nationwide coverage
Their website is easy to use, with account management directly on the site, as well as billing made easy. Republic Wireless includes a feature called Maestro, which is a project intended to make coverage easier, and cheaper for their customers. Their most expensive plan is only $60 per month, and their cheapest is $5. They do not require contracts and their add-on fees are considered minimal.
- Limited mobile devices
- Limited coverage
- Network speed reduction
While Republic Wireless offers a selection of 10 total mobile devices from Nexus, Samsung, and Motorola, many cell phone providers in the industry have a much wider selection—some as many as 50 or more.
- Device Selection – limited to just 10 cell phones
- Limited 4G Coverage – spotty 3G and 4G connection
- Only unlimited talk and text plans
If you end up using more data than 5 GBs, your network speed will be reduced except for the first time you go over. The coverage is limited, especially in rural areas. Coverage is better on the East and West Coasts than it is in Midwest regions. Republic Wireless doesn’t offer family plans, or any sort of combined plans.
Wifi Only — $5 per month (Unlimited talk/text/data over wifi)
The Republic Plan — $10 per month (Unlimited tak/text over Wifi and Cell/Unlimited Data over Wifi)
Republic plus 3G — $25 per month (Unlimted talk/text over Wifi and Cell/Unlimited Data over Wifi plus On-Network 3G
Republic plus 4G — $40 per month (Unlimited talk/text over Wifi and Cell/Unlimited data over wifi and on-network 4G
There are no family plans available.
Fees. For fees, some of the charges that you may find on a billing statement with Republic Wireless are a Federal Compliance Fee, which is charged to recoup some of the company’s cost in funding federal programs. Other fees include FUSF and other Federal communications service fees, and state and local taxes and surcharges, like E911 Surcharges, Utility Users Tax, Communications Services Tax, etc.
Additional Services Prices For additional charges, if you exceed 5 GBs of data while using cell on-network during the billing period, your on-network speed will be reduced. Republic Wireless will forgive you the first time you have this overage, however, and if you go 6 consecutive billing cycles without exceeding the data limit, you can earn another free pass.
Contract Length—Republic Wireless involves no contract, just a month-to month plan with the ability to change plans two times per billing cycle, and with a 3-day money-back guarantee.
Business started 1999
Company Selling Points (just a few of the things they pride themselves on)
Republic Wireless has recently started a project titled “Maestro,” which is intended to better understand what they can change to make plans better. Their first project is to look into making sure their customers don’t overpay for data service. They are intending to pay their customers back for the data that they don’t use. Republic Wireless also prides itself on flexible no-contract plans, with wifi and cell coverage, as well as the ability to change your plan. They also pride themselves on being a community: “Our goal is lofty: To be less of a phone company and more of a phone community. If you’re into transparency, honesty, collaboration and trust, come join the Republic.”
- For phone selection, Republic Wireless offers Motorolla phones: the first generation Moto G, and the second generation Moto X. Moto G has 8 GBs and 16 GBs available, while Moto X has 16 and 32.
Ease of Use (Website, signup, account management, bill pay, and overall user experience)
Their website is extremely easy to use, and sign-up is simple, especially because there are few choices. When you sign-up with a credit card, your monthly bill will be charged automatically. There is a great account management service directly on the website, complete with forums to ask questions, and a live chat. Overall, the user experience is simple and easy to use.
Customer Support types For customer support, there are forums available, but in order to receive customer support, you have to sign up for an account, which is relatively painless and quick. After you sign up, you are directed to a form where you can list your problem, drop attachments, and fill out other really helpful fields that insure that your customer service representative will have all of the details. You can also chat with a customer service representative by filling out a short form, and a support agent is with you immediately. They are available to chat from 9 AM to 9 PM EST.
Republic Wireless relies on WiFi for all of its service, but uses Sprint’s cellular network as a back up. To see the coverage where you are located, please see the following website. Also, 4G LTE is only available with one of the phones available for purchase with Republic Wireless. For most metropolis areas, there is great coverage, but when you get away from cities, there is little coverage. There is more coverage on the east and west coasts than there is in the Midwest.
Additional Features and services –None.
Company contact information (Address, phone number, email)
An email form is available on the website.
900 Main Campus Dr Ste 500, Raleigh, NC 27606-5216