Cleartalk Wireless, formerly Flat Wireless, LLC, started in November of 2007. They believed that wireless service providers and services should be simple. Cleartalk Wireless’s motto is “to provide the best value in wireless with flat-rate, no-contract, unlimited plans on a nationwide network, all for one low monthly price … it’s wireless made simple!” They offer a family plan with 4 users for $100 a month. They currently cover 275 million people across Arizona, California, Colorado, New Mexico and Texas. They rely on agreements with other national carriers, like Leap Wireless, Metro PCS, and Sprint, for some of their network.

 

Rank Chart
Price
Contract Length
Our Score
#1
$60/3GB
None
6.7
#2
$15 - $50
month-2-month
6.2
#3
$9.99-$199.99
Optional
6.1
#11
thumbnail-15
$35 - $45
month-2-month
5.3

The Good

Cleartalk Wireless is well-known for their straight-forward service and pricing platform. Their customers know what services they are getting and exactly what their monthly payment will be for those services. Cleartalk offers individual, multi-line, and mobile plans for their customer-base to choose from.

Cleartalk offers great prices for their unlimited plans, with an unlimited data, talk and text plan for $45 dollars. For a family plan, they have one of the lowest prices in the game, with 4 lines being under $100 a month. They offer customer service from 6 AM until 12 AM and offer many brand name smartphones, including Samsung and LG smartphones.

Cleartalk Wireless services do not require a long-term contract, and are flat rate—meaning that there are no surprise additional fees. Because they pair with some national carriers for their coverage, you can be assured that their coverage is decent coverage. Cleartalk also emphasizes that there are no data caps for their unlimited data on Cleartalk’s 4G LTE network. They also have a current promotion that includes bringing phones from Sprint, Verizon, Boost, or US Cellular, with the ability to cut your bill in half.

Cleartalk Wireless offers several unlimited features as part of their flat-rate cellular services. These include:

  • Unlimited local calling (all plans)
  • Unlimited nationwide long distance (all plans)
  • Unlimited text messaging (all plans)
  • Unlimited picture messaging (all plans)
  • Unlimited web surfing (all plans)
  • Unlimited email access ($40 and $45 flat-rate packages)
  • Unlimited instant messaging ($40 and $45 flat-rate packages)
  • Unlimited 3G data for smartphones ($45 flat-rate package only)

The Bad

While Cleartalk Wireless utilizes a simple business model, there are parts of their service that do not measure up to the “larger” carriers. For instance, their device selection is very limited compared to the big name cell phone providers. Current customers have also complained about the quality of coverage. The best advice with this information would be to ask neighbors or co-workers who use Cleartalk Wireless how their service measures up prior to enrolling in their service. The key with coverage is to make sure that the areas you will use your phone in the most can get a quality level of service.

Here are a few things found that is not so good about Cleartalk Wireless:

  • For their coverage, their coverage is spotty throughout the country, with most states only having a little bit of coverage. Their coverage is very limited on the west coast, with the east coast having a bit more coverage.
  • Though they have a good selection of android phones, and even a couple of flip phones, there are no apple products available through Cleartalk Wireless.

The Bottom Line

Cleartalk wireless is a great option for those who have coverage in their hometowns (please see the coverage map for more information) and are looking for a standard unlimited cellular plan. With spotty coverage throughout the country, those who want coverage everywhere would be slightly disappointed with the current service area. For those who are satisfied with somewhat limited coverage, Cleartalk provides great Android smartphones for a reasonable price, and an unlimited data cap.

Price:

  • Flat-Rate Monthly Plans–$45 (Unlimited local calling, unlimited nationwide long distance, unlimited text messaging, calling package, nationwide coverage, unlimited picture messaging, unlimited web surfing, unlimited email access, unlimited instant messaging, navigation-Google maps, multimedia streaming access, music-MP3, uncapped 4G Data for LTE Smartphones, Unlimited 3G Data for Smartphones.)
  • $40–(Unlimited local calling, unlimited nationwide long distance, unlimited text messaging, calling package, nationwide coverage, unlimited picture messaging, unlimited web surfing, unlimited email access, unlimited instant messaging, navigation-Google maps, multimedia streaming access, music-MP3)
  • $35–(Unlimited local calling, unlimited nationwide long distance, unlimited text messaging, calling package, nationwide coverage, unlimited picture messaging, unlimited web surfing)
  • Cleartalk’s family plans are tailored to you. See their website for more information about their family plans. http://www.cleartalkwireless.com/multi-line-plan/

 

Fees. There were no additional fees listed on their website.

 

Additional Services Prices

$20/mo—MiFi on Android

$10/mo—Unlimited Calling to Mexico

$5/mo—Handset Protection

$3/mo-Unlimited Directory Assistance

Unlimited Nationwide High-Speed Internet –$45/mo

Unlimited Local High-Speed Internet — $35/mo

 

Contract Length—There’s no contract—just month-to-month payments.

 

Business started 1999

 

Company Selling Points ClearTalk prides itself in offering a family plan for “4 lines for $100 a month,” as well as the ability to provide the best value in wireless with flat-rate, no-contract, unlimited plans on a nationwide network with one low monthly price.

 

Phone Selection (just a breakdown of what operating systems they work with):

  • They work with LG, Huawei, Samsung, Cool Pad, Novatel, and Kyocera.

 

Ease of Use (Website, signup, account management, bill pay, and overall user experience)

Their website is really straight-forward, with the ability to easily sign up for one of their flat-rate individual plans, or to choose a custom family plan, depending on the amount of people on the plan. You are able to purchase a plan and a phone online, and pay a bill online, as well as manage your account. They also offer customer service from 6 AM to 12 AM (CST) everyday.

 

Customer Support types They offer customer service from 6 AM to 12 AM (CST) everyday

 

 

Coverage For a coverage map, see the below link. For coverage, there is scattered coverage throughout the east coast, with the most coverage in Florida, Indiana, Illinois, and Ohio. Texas is widely covered, as well as southern California. Most other areas have limited coverage, with Wyoming and Montana having little to none.

 

http://www.cleartalkwireless.com/coverage-maps/national-coverage/

 

Additional Features and services– See the list after each plan above.

 

Company contact information (Address, phone number, email)

1405 N Imperial Ave #2, El Centro, CA 92243

Phone: (760) 234-3333

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

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7 Cleartalk Wireless Reviews

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  1. User Score

    0

    November 6th, 2016 Lubbock, TX

    They have the worst coverage! The internet sucks, as well! Slower than my grandpa Borris! Step your game up CLEARTALK!

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  2. User Score

    0

    September 10th, 2016 Clovis, NM

    Worst customer service in clovis nm
    Manager never around
    Employees always seeing doing there makeup or eating all day.

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    1

  3. User Score

    0

    August 9th, 2016 NM

    Customer service in clovis nm is the worst service I have ever had. That manager with grey colored hair is very rude and the pregnant women they have no customer service what so ever I do not recommend anyone to go there if their customer service is horrible I can only imagine what the service is like.

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  4. User Score

    0

    July 20th, 2016 Mcnary, AZ

    Anywhere I go I do not get service. What’s the use in having a phone that I have to pay for if I can’t even use it in most places I travel. Worst service I have ever had.

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    3

  5. User Score

    2

    April 28th, 2016 Lubbock, TX

    I got my first clear talk phone in November. Coverage was spotty but I’m mostly up and down I-40 in the Texas Panhandle so it was tolerable. I was mostly interested in the unlimited data plan and the 4G mobile hotspot. InDecember I bought a second identical phone and plan for my son Chris. A month or so back I got a text from cleartalk saying I was being terminated off the carrier for being an “chronic excessive data user”. I called cleartalk and talked to a fellow who told me to disregard the text due to the fact that I was on the unlimited data plan. Well Yesterday I got another termination text so again I called cleartalk but this time they did not give me a disregard. They said I was out effective 4-28-16. Now how does one with the “unlimited data plan” become a “chronic excessive user”? Now I just looked at Merriam-Webester Dictionary and it said: unlimited- an adjective, meaning: without any limits or restrictions. or
    : not limited in number or amount. With that said what or who constitutes excessive usuage when someone has purchased an “unlimited[without limits or restrictions,:not limited in amount or number] plan? These people are nothing more than liars and thieves that will tell you anything to get your money.Iam sick of businesses not being held accountable for their lies to the public. I don’t usually do reviews, but yes I am angry and I want some accountability.

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  6. User Score

    8

    October 18th, 2015 San Luis, AZ

    The best option in town, it also works in Mexico. Having one for a 1year and getting another plan for a family member.

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  7. User Score

    2

    September 18th, 2015 Lubbock, TX

    Clear talk had mislead me from the start. With their low price and unlimited web i couldnt pass it up. I get around in this area alot and phone service when i needed it was a no go. Flat gone. It wasnt until the next day, half way home. Service came back. When i called them and told them about it , all he said was”YOU MUST HAVE BEEN INSIDE A Metal buildin”. in fack i was never inside anywhere. Customer service that works best cleaning the stores… i gave the company as a whole a 02 i feel they could do much better by telling the truth

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