The “New” Blue Wireless offers unlimited calling for flat monthly fees, without a contract, in cities from coast-to-coast. Blue Wireless is an independent regional CDMA provider based in New York state, with coverage in New York and Pennsylvania. Blue Wireless boasts that there is no catch claiming, "You truly have unlimited minutes every month—this means you can talk as much as you want, as often as you want for one low monthly fee.”

 

Rank Chart
Price
Contract Length
Our Score
#1
$60/3GB
None
6.7
#2
$15 - $50
month-2-month
6.2
#3
$9.99-$199.99
Optional
6.1
#20
thumbnail-16
$18-$45
month-2-month
4.5

The Good

Since Blue Wireless is a small provider, they do not provide some of the services that larger carriers have made available. That being said, Blue Wireless focuses on a certain type of customer and tries to provide an optimal service for them. The ideal Blue Wireless customer is someone who wants a basic, easy-to-use cell phone and only plans on using standard cellular services (talk and text). For those looking for an inexpensive way to provide these types of services, Blue Wireless may be a carrier to consider. Their plans are broken down as follows:

  • Blue $18
    • Unlimited local calls
    • Nationwide coverage
  • Blue $36
    • Nationwide coverage
    • Unlimited long distance
    • Unlimited nationwide text
    • Unlimited pictures and web
    • Voicemail, caller ID, 3 way calling, call waiting
  • Blue $45
    • Nationwide coverage
    • Unlimited local calls
    • Unlimited long distance
    • Unlimited calling to Puerto Rico, Dominican Republic, and Mexico, Canada, Alaska, and Hawaii
    • Unlimited nationwide text
    • Unlimited pictures and web
    • Unlimited voicemail, caller ID, 3 way calling, call waiting

Customers also have the option to upgrade to high speed data for another $15 more/month. Blue Wireless services are straightforward and a great option for the casual cell phone user. There are also no “hidden” fees or long-term contracts.

The Bad

Currently, Blue Wireless’ service is relatively limited. They only service the Pennsylvania and New York regions at this time.

Current Blue Wireless customers have also experienced problems with their mobile products and were unable to receive a refund. Since their device selection is so limited, those interested in latest cellular technology may be disappointed in what Blue Wireless offers. There are smartphones available, but there are no Apple iPhone products for sell. Other common complaints from current Blue Wireless customers include:

  • Limited data usage
  • Expensive optional upgrades for basic features
  • Basic plans only allow for calling
  • No international coverage
  • Only three service packages to choose from

The Bottom Line

Blue Wireless is providing a basic service for those who do not wish to get all of the bells and whistles out of their cell phone provider. They focus their efforts on providing basic phones at a low price complete with standard plans. Blue Wireless is not going to be the right option for someone interested in the latest cellular technology or for those who want to maximize the use of a smartphone. Prospective clients can expect the following:

  • Limited device selection
  • Limited service area (New York and Pennsylvania only)
  • Great for those who just want their phone for calling purposes
  • Options to upgrade features/services
  • “National” coverage
  • Inexpensive “unlimited” plans

Price:

  • Blue $18 – Unlimited local calls, nationwide coverage
  • Blue $36 – Nationwide coverage, unlimited long distance, unlimited nationwide text, unlimited pics and web, voicemail,/caller ID, 3-way calling, call waiting
  • Blue $45 – Nationwide coverage, unlimited local calls, long distance, calling to Puerto Rico, Dominican republic, Mexico, Canada, Alaska, and Hawaii, nationwide text, pics and web, voicemail/caller ID/3-way calling/call waiting

 

Fees

For fees, Blue Wireless charges a small in store payment fee to cover processing. If you pay your monthly bill automatically, you may be eligible to save $5 per month.

 

Additional Services Prices

For the Blue $18 plan, add optional features for $5 each, including the following: unlimited text, unlimited pics/mobile web, unlimited voicemail/Caller ID, and 3-way calling/call waiting. It is $15 to add high-speed data to any plan.

 

Contract Length—There is no contract, except month-to-month.

Business started 2004

 

Company Selling Points Blue Unlimited prides itself on offering unlimited minutes without any commitment.

 

Phone Selection (just a breakdown of what operating systems they work with):

  • LG, Samsung, Alcatel, INNOS, Moto, Motorola, HTC
  • No iPhone, Blackberry or phones with a SIM card

 

Ease of Use For the website, they offer the ability to purchase a plan online, as well as adding optional features and phones. They offer accounts online with the ability to look up your account information, current calls, current data, and to view your bills. You can email them on their website, and they also have very thorough FAQs.

 

Customer Support types They offer email and phone customer support. For customer support, they answered the phone promptly, within 2 minutes, and were able to answer almost all questions.

 

Coverage http://www.blueunlimited.com/cell_phone_coverage_area.html

For the coverage area, please see the above link. Blue Wireless includes Unlimited Nationwide Coverage, but they also don’t have any sort of map or information available about what their coverage actually entails.

 

Additional Features and services

 

Company contact information (Address, phone number, email)

Blue Wireless

PO Box 186

Williamsville, NY 14231

http://www.blueunlimited.com/contact.html

For specific customer service for each area Blue Wireless serves, please see the above link. For an email form, see the above link.

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

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