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5.7

Overall Score

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William Arnove Rudolph, OH

Reliable service and low cost for phone and easy wifi connection

5 years ago

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Cathy Minneapolis, MN

Helpful with problems and no more expensive than other large carriers

5 years ago

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Kathleen Coulter Bakersfield, CA

I never have any problems with them & the coverage is great!

5 years ago

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Janice Tezack Saint Augustine, FL

Overages too expensive. They don't give enough data for the price they charge for 1 gb

5 years ago

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jack vierling Jacksonville, FL

mostly reliable except in bad weather-help line personnel very friendly and willing toi help.

5 years ago

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Dave Merrill

AT&T is always helpful, and have great service and products.

5 years ago

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Lesley Shockey

They will not place equipment on a County owned tower (provided free) so that several hundred of us have service at home.

5 years ago

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Julie Wandell

Good value with recent price reduction but coverage area still doesn't compete with verizon.

5 years ago

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Dsle

They are too expensive and since they bough out DirecTV my customer service on both AT&T and DirecTV has gone way down.

5 years ago

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Judy Collins

Great service and coverage. The local store also has any products I want

5 years ago

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Diane Berry

Their rates are too high and you get penalized if you want to break the contract

5 years ago

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Carol Gittinger

They have good cell coverage but their billing and customer service show that they don't care about loyalty.

5 years ago

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Linda

Because the price is too high - for no more than I use the cell phone this is almost unbearable - I am thinking of looking around

5 years ago

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Chuck Stiggins Provo, UT

Fairly good service. The price is a little high. Occasionally I get dropped calls which can be frustrating.

6 years ago

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Jailene Torres Tallahassee, FL

The service in my area is great! Sometimes my internet can be a little slow, but that happens pretty rarely.

2 years ago

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JennaCoven Havana, FL

Ive use AT&T for as long as I've had a phone and always have better service than my friends.

2 years ago

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Brielle Spencer Pleasant Grove, UT

Great coverage and fast speeds. Never had a problem! Feel in contact with those around me

2 years ago

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Connor Doyle Springville, UT

My provider is AT&T and it’s pretty good. Not the best in schools but who is. Would recommend to a friend.

2 years ago

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Marlon Lee Greensboro, NC

Service is good, customer service is very helpful but the online app is not very user friendly and can be better.

2 years ago

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Tim Looper Warner Robins, GA

The service is pretty good, but they keep raising their prices do not reflect the services offered. They are now run by greed.

2 years ago

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Luv Fort Worth, TX

I’ve used AT&T pretty much my whole life. Cell service is pretty reliable 98% of the time. No issues

2 years ago

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Michelle W Mesa, AZ

AT&T works with you if you need more time to pay your bill. They provide good customer service.

2 years ago

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Clifton Baird Clinton, MD

This company is good and bad. It gives you pretty quick customer service, but it wants to stop you from the amount of bandwidth you can use when you have enough.

2 years ago

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Ahmed Brooklyn, NY

Cons:pricing and occasional service lose in nyc Pros: decent deals with HBO and good customer service.

2 years ago

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Vanena Wilmot Washington, DC

I have been with AT&T for close to or over 20 years. Their customer service is outstanding!

2 years ago

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Bertha Justice

Coverage is excellent and service is so good I do not need to call them for anything.

2 years ago

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Patriot Bren Houston, TX

Good service online and in the store. Reasonable pricing. Great cell service wherever I go!

2 years ago

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Samantha Marie Bismarck, ND

AT&T has always been easy to work with and helps with any problems and questions I have.

2 years ago

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chad c Boise, ID

lower costs but not as good of coverage as the bigger two did get service in some areas where even t mobile and verizon didnt

2 years ago

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Shelly Hazleton, PA

I love the cell coverage ATT provides. My only gripe is that customer service is not always exceptional

2 years ago

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Erin Wilson Taylor, MI

Good service all over, never hit dead zones, really enjoy the quality of this service

2 years ago

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Gabriel Sanchez Phoenix, AZ

I love the customer service that AT&T provides am happy with their products that they offer.

2 years ago

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Susan Cooper Lubbock, TX

I’ve been with ATT for about 20 years. In all that time we only lost service once for about half a day.

3 years ago

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David Legarretta Midland, TX

They are very friendly and helpful. They listen to you and answer any question you have.

3 years ago

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Hans Bellen New York, NY

The cell phone service is good, but the surprise charges are annoying. If you travel a lot, it gets quickly very expensive.

3 years ago

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Precious Norcross, GA

AT&T has great customer service and great cell phone service and also Wi-Fi. Thanks!

3 years ago

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Gordicookie Orlando, FL

Is one of the best wireless company in the US. I work for USPS and with my previous company I barely have any service

3 years ago

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Nunya Bidness216 Jackson, MS

Never received the iPhone, but continue to receive bills. Tried to do the right thing and notify them of canceling, but after being passed around and on hold 30 minutes, I gave up!

3 years ago

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Maralisa Salazar ,

A little overpriced, but for the most part it's a reliable service. Especially for middle-of,no-where towns.

3 years ago

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SJ Norcross, GA

Ok service, ok customer service, horrible prices. Plans are never helpful for single lines. This has always been an issue

3 years ago

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Richard Chase Fort Worth, TX

Great customer service and professional staff. Keep up the good work. Thank y’all very much.

3 years ago

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M. Walker ,

They are very knowledgeable about their products and it made my decision very easy

3 years ago

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Amy Washington Murray, KY

Reliable service with great options for managing your accounts online. I can make changes, upgrade, move lines, and see usage quickly and easily.

3 years ago

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Arlene Umpierre Hoffman, NJ

Have used AT&T for more than 10 years. Very pleased with their rates and customer service.

3 years ago

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Laura Baer Christman ,

I've been with ATT for over 10 years now and never had any trouble. Customer service A+

3 years ago

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JB3 Consulting Group Houston, TX

I have the internet with AT&T and is the best. Also the customer service is excellent.

3 years ago

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eileen matos Lakeland, FL

Best service. No complaints about service or network connection. Internet Speed is great!

3 years ago

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PamC Jeffersonville, KY

Consistent cell phone coverage in my area. I use their pre-paid plan, and it is a great value.

3 years ago

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Bhupendra Rana Austin, TX

The call center misleads customer and they try to overcharge customers for every given opportunity. For same thing you have to follow up multiple times.

3 years ago

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Stephanie ,

I am currently with AT&T and love the service that I receive I get a lot of bang for my buck

3 years ago