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5.7

Overall Score

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Cheryl D. Englewood, CO

Excellent customer service in corporate stores and over the phone

4 years ago

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Genevieve Rohan

Dropped calls, representatives who do not inform you that cancelling a service out of cycle will result in a fee.

4 years ago

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Pop Minnick

There have been very few issues. They are more costly than most but overall they are good

4 years ago

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alfred nyamiwa

They provide stable and reliable service without hidden fees!

4 years ago

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HK

The only service I've used for the past 11 years. They're great!

4 years ago

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DanielM Tyler, TX

The Corporate Stores are great. Some of the local franchise stores have some opportunities.

4 years ago

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Robert Schaumburg, IL

I've used AT&T for over 15 years. Now it is easy chat for help using the app.

4 years ago

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Betty Harrison

My previous phone died and the sales rep helped me get another one

4 years ago

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Linda Braeuninger Collinsville, IL

ATT has average coverage. Customer service is average at best. There is no offers for long standing customers.

4 years ago

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Bill McCalmon Redlands, CA

Usually works as advertised, rarely have a problem but their are some black holes!

4 years ago

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Gwen Columbia, MD

Cell phone service is excellent & in store customer service is excellent.

4 years ago

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susan wright Seabrook, TX

I have used AT&T as my landline company and because of the good service there I've used them for my mobile

4 years ago

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Wyatt Glen Cove, NY

Customer service has almost always been helpful and dedicated.

4 years ago

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Alfredo mendoza

service / roll over. So far no connecttion problems even when traveling around the country

4 years ago

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justin polk

o k, my bill seems to vary every month. when you them half the time, they act confused and give you incorrect answers.

4 years ago

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Kerry

they have a good cell range. i have had pretty good customer service in dealing with issues

4 years ago

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ANDREW D MERRITT Terrell, TX

It's ATT. Too expensive, sooo many ways to increase your bill, but the only decent connectivity in my locale.

4 years ago

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Mary Johnson Holt, MI

They are available if there are any problems. Would be crazy to switch.

4 years ago

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Debbie Toone

I can go to their store and they can answer my questions and help me out with my problems.

4 years ago

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Jhonattan Rosemead, CA

Same apologies same inconvinience apologies, nothings gets fixed or improved but its lovely to them just taking advantage of loyal customer's time and money

5 years ago

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Ronnell Sandy, TX

Transferring service was quick, but came with confusing process and inaccurate explanation of the charges

5 years ago

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Tom Andrews Hermann, MO

Very satisfied. Service is reliable. Pricing is fair. I am happy.

5 years ago

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ARTHUR WOOLDRIDGE Cleburne, TX

Stop giving good deals to new coustomers. And give better deals to their loyal customers.

5 years ago

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Linda

Wonderful service!! Took their time, no rushing when I changed plans.

5 years ago

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Roberta Hughes

It working everywhere. I have tried other company and always come back to att

5 years ago

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Billy B.

Great customer service! Competitive rates! Good coverage area!

5 years ago

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Michelle

I am pleased with my services. Calls rarely drop, sound is clear, price is good. No issues.

5 years ago

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C Humphrey

Better data plans, not stealing saved up roll over minutes when you change your plan.

5 years ago

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Robin

Realiable service regarding connection; no matter where I go, I am always connected.

5 years ago

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Robert Bingham

everytime I had a service problem they've fix it to my satisfaction

5 years ago

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Terrence Gray Woodbridge, VA

The only phone service I’ve had and my bill is okay. I like the discounts they provide.

5 years ago

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Billie Hatton

Good service but not truthful when selling cell phone plans!

5 years ago

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George Dienhart ll Pflugerville, TX

They do most things correctly. There website to pay your bill is the WORSE I've ever tried to use

5 years ago

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David winiarski Island Lake, IL

Customer service is pretty good. Pricing is too expensive compared to the others.

5 years ago

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Cristi Stafford

At&t is not my favorite. We hardly ever have cell service. We pay $350 for our phone bill and dont have service half of the time

5 years ago

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Melissa Miller Belmar, NJ

Great service for over 10 years. Wish customer service were better at speaking English.

5 years ago

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Felicia Glispie Seagoville, TX

great service and they could lower their prices for their services provided

5 years ago

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Marion San Juan Bautista, CA

Good service freindly staff gilroy .have had them since 2006

5 years ago

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Lillian Taylor

They are friendly and quick to respond. Good coverage in my area

5 years ago

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Jesse Stout

Competitive and honest. All providers, though, should endeavor to lower costs somehow.

5 years ago

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michael steets West Palm Beach, FL

They are the most annoying and frustrating company that I have to deal with. Customer service is horrible and their sales people lie every time they talk.

5 years ago

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Tom

Too costly, too expensive, too much money, too expensive, complicated billing, vague conditions, high fees, bait and switch marketing

5 years ago

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Arlene Greer

I have been them over 15 years and found them helpful and realiable

5 years ago

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Alicia Smith Sevierville, TN

Customer service Is mediocre Due to the fact they Cannot solve the ongoing issue with the auto logout of numbersinc

5 years ago

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Fine quality

Outstanding service, very reliable, excellent transportability.

5 years ago

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RECIE FROM ROCKAWAYS Far Rockaway, NY

Economical $40 a month everything included in that unlimited

5 years ago

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Sheryl Wilson

Great service and pricing. However, it would be nice if they had unlimited data.

5 years ago

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Frank Ruffin

Responsive, helpful costumer service, free connection in Mexico

5 years ago

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MichaelDamico

Great service and unionized employees as well as convenient store fronts.

5 years ago

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Marilyn Southern

Easy access to customer service. Straight forward billing rates.

5 years ago