Appalachian Wireless is “Eastern Kentucky’s leading provider of high quality telecommunications products and services since 1991.” Appalachian Wireless is headquartered in Ivel, KY, and operates advanced cellular telephone and paging networks. “Appalachian Wireless is the only locally-owned and operated cellular carrier to deploy CDMA technology.”

 

Rank Chart
Price
Contract Length
Our Score
#1
$60/3GB
None
6.7
#2
$15 - $50
month-2-month
6.2
#3
$9.99-$199.99
Optional
6.1
#18
thumbnail-19
$39.99-$99.99
2-year
4.6

The Good

Appalachian Wireless has so many different plans, with different lengths, contracts, and prepaid plans. They have few fees, except for their two-year plan and operate by using CDMA technology, the same technology that Verizon and US Cellular use. They have an extremely thorough website, with an easy account management service, great FAQs and a good support center. They also offer many different smartphones, including Apple iPhones.

The Bad

Appalachian Wireless is only offered in Kentucky, so if you aren’t located in Kentucky, this service isn’t for you. If you purchase a two year plan, you are subject to early-termination fees, as well as update fees if you would like to purchase a new phone.

The Bottom Line

Appalachian Wireless is a wonderful option for a local telecommunication company. They offer a great service to their customers for a great price. They offer iPhones, unlike most other small state wireless services, and they work on CDMA technology, which is the best in the business. They have great customer service. Kentucky residents should conduct further research and consideration before counting out Appalachian Wireless.

Price:

$39.99—450 day minutes, unlimited N&W minutes, nationwide coverage, no roaming charges

$59.99—800 Day Minutes, Unlimited N&W Minutes, Nationwide Coverage, No Roaming Charges

$64.99—1200 day minutes, Unlimited N&W Minutes, Nationwide Coverage, No Roaming Charges

$74.99—1750 day minutes, Unlimited N&W Minutes, Nationwide Coverage, No Roaming Charges

$99.99—2500 day minutes, Unlimited N&W Minutes, Nationwide Coverage, No Roaming Charges

$15 per month for each add-on line which allows for sharing of the day minutes.

Family Plans

$64.99—Nationwide Unlimited Talk, No Roaming Charges, add-ons: $40/mo each (max 4 add-on lines)

$69.99—Nationwide unlimited talk, unlimited texting, add-ons: $49.99/mo each. (max 4 add-on lines)

$79.99—Nationwide unlimited talk, unlimited texting, 2 GB of 3G/4G LTE Data, add-ons: $40/mo each. (max 9 add-on lines)

$99.99—Nationwide unlimited talk, unlimited texting, 5 GB of 3G/4G LTE Data, add-ons: $59.99/mo each. (max 4 add-on lines)

There are also add-ons available for the individual plans, found at this link: http://www.appalachianwireless.com/?page=postpay2

Prepaid phones:

Forward Pay Lite:

$10.00—100 minutes

$20.00—200 minutes

$30.00—300 minutes

Bundle Packages:

Unlimited 50–$50.00 (unlimited talk, text, data, with non-smartphones)

550/500–$59.99 (550 anytime minutes, 500 night and weekend minutes, 1,000 texts, 1 GB 3G/4G Data)

Unlimited 5G–$79.99 (Unlimited talk and text, 5 GB 3G/4G Data)

They also offer mix and match nationwide plans that offer three different purchasing plans. See the link below: http://www.appalachianwireless.com/?page=postpay

Fees: There are early termination fees and renewal fees for a two-year plan. There’s no fees for Forward Pay, their prepaid plan.

Additional Services Prices

Contract Length—There are a few options for contracts, including a two-year plan, and prepaid plans, and a contract-less plan.

 

Business started 1991

Company Selling Points “Appalachian Wireless is the only locally-owned and operated cellular carrier to deploy CDMA technology worldwide, and an advanced satellite-based paging network.”

Phone Selection — Appalachian Wireless works with Apple, LG, Motorola, Sonim, Samsung, HTC.

Ease of Use –Their website is very thorough, with FAQs, a support center, an account management center, with the ability to purchase plans and phones online. With their account management center, it allows customers to see a complete overview of their account including usage data and billing information, add a new line, renew an existing line, pay your bill, suspend a line, and much more.

Customer Support types There’s email and phone customer service available. Phone service is available from 8 AM to 12 PM Saturday, and 8 AM to 7 PM Monday through Friday at (800) 438-2355. Email is available at this website: https://www.appalachianwireless.com/?page=awcontact

Coverage — Coverage for Appalachian Wireless includes the entire state of Kentucky.

http://broadbandnow.com/Appalachian-Wireless

Additional Features and services

Company contact information (Address, phone number, email)

101 Technology Trail, Ivel, KY 41642

(800) 438-2355

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