- No monthly fees
The ProPay JAK mobile card reader is a secure reader that will not spin around in the audio jack of your phone. This reduces the risk of damaging your phone. The reader also has a bi-direction read head which makes reads more dependable. Credit card information is encrypted immediately when it is swiped through the reader. Overall, the design of the reader makes processing card payments safe and reliable.
The reader is not free but ProPay insists that the security features of JAK make the cost of the reader worth it. There are no monthly fees for JAK but there is an annual fee. The annual fee seems intimidating but there have not been any complaints about a cancelation fee so customers should have a good amount of freedom. Other companies try to hide how their fees change depending on the type of transaction and the card being used but ProPay makes their rates visible.
- Data breach
In 2008 some ProPay customers were victims of a data breach. ProPlay claims that the breech was not the result of anything they did. Common complaints about ProPay are about how they hold funds or cancel accounts without warning but when you understand that they experienced a data breech it is easier to understand why ProPay would not hesitate to shut someone down who is a potential risk. This irritates innocent customers who are very vocal in their complaints online but overall ProPay does a great job of keeping their customers happy.