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Chase Mobile Checkout

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1 User Review
LAST UPDATED: January 26th, 2021

Chase Mobile Checkout is a standalone mobile app for businesses that need an on-the-go solution accepting all major credit cards. Chase uses virtual terminals Authorize.net and Orbital software with built-in payments. 

Chase customers can have their account set up in a couple hours for free. If you are not a Chase customer it can take up to two days to set up a Mobile Checkout account.

There is no requirement to sign a lengthy contract.

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The Good

  • Features
  • Customer Service
  • Security

Features

Chase’s card reader lets merchants process credit, signature debit, and select third-party gift card transactions on a mobile device. The process involves downloading the mobile app to a compatible device (minimum requirements: ios 10, Android 6, and BLE 4.2), installing a Chase-issued card reader, and signing a merchant agreement. 

Aside from the ability to accept payment from customers, Chase offers the following additional features: 

  • Tip functionality
  • Catalog management
  • Next business day funding

Compatible card readers include the Chase Contactless Mobile Card Reader, Blue Moby 5500, and the Chase Mobile Card Reader, Black MagTek eDynamo. 

Customer Service

Chase Mobile Checkout is a mobile credit card processing system that is offered by Chase Paymentech. Since Chase Paymentech is a full-service financial institution, you can count on an already-established customer service infrastructure. Help is available 24/7 over the phone or through e-mail. 

The Chase Paymentech website also has a bunch of how-to videos, a FAQ page, and user guides. You can find detailed instructions for setting up your reader device and pairing it with your account on the app along with troubleshooting methods for error messages and other issues. 

Security 

Chase Paymentech makes sure that security measures meet all the PCI standards to prevent data breaches. Fraud prevention tips and security standards are available to see on the website so customers know what kind of security they are getting.

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The Bad

  • Undisclosed Pricing 

Undisclosed Pricing

Unfortunately, Chase does not display fees on its website, and prospective clients can't fully compare different card readers and point of sale services without this information. You’ll need to fill out a form online or otherwise contact customer service to obtain information on monthly fees, startup fees, and transaction fees. 

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The Bottom Line

The Chase Mobile Checkout is a good fit for small businesses accepting credit card payments on the go. It also has the advantage of having a recognizable brand name that is trusted by individuals and businesses alike for banking and other financial services. 

As with any financial service, be sure to understand all associated fees and contract terms before onboarding with this or any other credit card reader company.

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Julie Firkins Orem, UT

i just opened an account at a chase bank! what a pain. i had my current state id and they sent me home to get my birth certificate. I was just being added on to my husbands account and he was their with me. the girl was very nice and apologized but what pain. had i have known i wouldn't have bothered.

4 years ago

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