RouteGenie is a software for non-emergency medical transportation companies. The software helps non-emergency medical transportation companies with their dispatching, scheduling, and billing. RouteGenie has apps for both non-emergency medical transportation companies and clients, but the company deals directly with transportation companies, not passengers.
RouteGenie offers two apps that are available on mobile devices: one for non-emergency medical transportation companies, and one for passengers. The company app also helps drivers deal with real-time scheduling changes, traffic, vehicle breakdowns, and more. Companies can use the app for HR management and to simplify billing. The app even includes a portal for medical facilities, so they can see incoming and outgoing trips.
RouteGenie also offers a customer app.
The RouteGenie company app automates scheduling, optimizing routes and identifying how many and which vehicles are needed throughout the day. This automatic scheduling makes routes more efficient — reducing travel time, fuel, and required maintenance.
RouteGenie offers customer support not only until 7 p.m. during the week, but also from 10 a.m. to 2 p.m. on Saturdays and Sundays. This offers more flexibility than many companies’ customer service hours.
The RouteGenie website doesn’t offer any information about pricing for its software, or whether it’s a one-time purchase or a regular subscription.