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LAST UPDATED: June 27th, 2019

Launched in 2016, Maven is a car-sharing service from parent company General Motors. The purpose is to increase the ease of urban mobility by allowing members access to a car whenever they need it. When they need to drive, the Maven app has readily available late model cars to reserve, locate, and unlock with the mobile phone app.

Maven is the car-sharing service for everyday people who need access to a car, but whether by choice or circumstance don’t own one. This service is available in the following locations:

  • Ann Arbor, MI
  • Baltimore, MD
  • Boston, MA
  • Chicago, IL
  • Detroit, MI
  • Denver, CO
  • Los Angeles, CA
  • New York, NY
  • Orlando, FL
  • San Francisco, CA
  • Washington, DC
  • Toronto, Canada

Your phone’s mobile app is used to reserve, unlock, and start your rental, which includes access to Apple Carplay, Android Auto, Sirus XM Radio, and a connected 4g LTE wifi hotspot. Members also have access to 24/7 live customer service, should any questions or concerns arise.

Eligibility requirements:

  • 18 years old
  • Valid U.S. state-issued driver’s license
  • Agree to terms

Users should know about three different Maven programs: Maven Peer, Maven Gig, and Maven Home.

Maven Peer is similar to car sharing companies Getaround or Turo, which facilitate peer-to-peer car sharing for owners with GM cars and SUVs from the 2015 model year or newer. Vehicle owners can add their auto to Maven’s fleet of rentable ride options.

GM vehicle owners can use the sharing economy to earn passive income with vehicles that they aren’t using on a daily basis. This program for owners has one of the best insurance policies in the peer-to-peer car sharing industry, with $1,000,000 liability coverage that includes comprehensive and collision coverage if anything happens.

In addition to the 60 percent they will earn from each rental through the Maven platform, the program comes with several extras for car owners who participate:

  • OnStar Safety and Security Plan installed to help in case of an emergency
  • Get a $150 bonus after your car has been on the marketplace for three months and listed as available for booking 50 percent of the time
  • If your vehicle is capable, Maven will activate your 4G LTE Wi-Fi  mobile hotspot
  • Keyless access for drivers will be professionally installed, so you don’t have to meet up with them for each rental

Once your vehicle is approved, a Maven technician will schedule an appointment and come pick up the car to get it ready for rental.

This option is currently available to owners in the following cities:

  • Ann Arbor
  • Detroit
  • Chicago
  • Denver
  • Los Angeles
  • San Francisco
  • Baltimore
  • Washington, D.C.
  • Jersey City
  • Boston

Maven Gig is car sharing for people working freelance jobs for rideshare companies or delivery driver jobs. The Gig sharing service offers weekly rates starting at $199 per week. That price includes maintenance, insurance, unlimited mileage, and 24 hours a day roadside assistance. Users can return the car any time after the first seven days

While gas isn't-included, charging is currently included if you rent electric cars like the Chevy Bolt EV. It will come with an evGO card provided on your key fob to take care of your fee at charge stations.

After every rental or lease period, you are required to come to the GM Dealerships’  lot for inspection, about once a month.  

Insurance covers minimum state levels and the way it works is dependent on the transportation network you drive for, whether it be Uber, Lyft, or parcel and food delivery companies like GrubHub, instacart, Roadie, etc.

The Maven Gig app and service are currently available in the following cities.

  • Austin
  • Detroit
  • San Diego
  • San Francisco
  • Los Angeles
  • Phoenix
  • Boston
  • Baltimore
  • Washington, D.C.
  • New York City

Maven Home is a car sharing club for residents in specific communities. The service includes Maven cars parked within the community or near your building. They are meant just for you and your neighbors to drive, as a community amenity.  

Pricing is pay-as-you-go with hourly and daily rates. Insurance, as well as a gas card are included. The mobile app can facilitate booking as well as unlock the car. Property owners can sign up to have this as an amenity at their building or complex.

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The Good

  • Free Lifetime Membership
  • Variety
  • Insurance Policy

Free Lifetime Membership

Maven understands that having an annual or monthly membership fee can deter many potential customers. The company’s payment structure is pay-as-you-go, with no membership or application fees. You book a car through the app for an hourly or daily reservation.

Variety

While the company is owned and operated by GM, there are a variety of options a customer can choose from when renting a car:

  • Electric car from $8/hr - Chevrolet Volt
  • Compact from $6.50/hr - Chevy Spark or Cruze
  • Sedan from $8.50/hr -  Cadillac ATS or Chevy Malibu
  • SUV from $13/hr - Buick Encore, Cadillac XT5, Chevy Equinox, Tahoe, or Trax; GMC Yukon

Insurance Policy

Different versions of the Maven sharing program have their own specified insurance policy.

  • The Maven policy covers drivers at the minimum legal limit, but there may be a damage fee up to $1,000.
  • Maven Gig works together with the different transportation network companies to provide appropriate insurance, but it only works in conjunction with the other.
  • Maven owners get the best deal, with a $1 million liability comprehensive and collision coverage when others are driving their car.
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The Bad

  • Now Widely Available
  • Fees

Not Widely Available

Although the company has nearly 200,000 users, its services are currently only available in a handful of cities. Most of the country will have to wait a little longer before getting a chance to try this service.

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Fees

As with most car sharing programs, Maven has a variety of fees that users should be aware of:

  • Damage fee: $750-$1,000 for dents, scratches, collisions, windshield cracks, vandalism, and third-party damages
  • Processing fee: $20 if you don’t take care of any traffic or parking violations yourself, and Maven has to bill you for them
  • Low fuel fee (upon return): $30
  • Above mileage limit fee: $0.42 per mile
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The Bottom Line

Whether you need a car for personal use or you need one to drive for work as a rideshare or on-demand delivery driver, Maven has an appropriate solution for you.

The Maven car program has solutions for shared mobility, matching people who need a car with those who have an idle car in their driveway. If you want to avoid the cost of owning a car, Maven lets renting members avoid paying for gas, insurance, cleaning, and maintenance.

With this multifaceted program, General Motors is looking to the future of urban mobility and helping the Maven program live up to its very apt name.

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