Lyft is a transportation network that facilitates peer-to-peer ridesharing. They connect people who need a car with drivers. Using the Lyft app, riders can look up drivers in their area and even request which drivers they want. When the company first began in 2012, they stood out by putting bright pink, furry mustaches on the grill of their cars. Today, the large fury mustaches have been replaced with 5-inch-long glowing pink mustaches. Lyft now operates in 29 states and 59 cities.
- Easy to use
- Wait time
Lyft is available in all major cities across the United States. So whether you live in one of these areas, or you're visiting, you should always be able to find a ride. Lyft is available in 29 states and 59 cities. When you do find a ride, another good thing about Lyft is that you don't have to wait a long time for your taxi to arrive.
Lyft has strived to provide quality drivers to their customer-base. They have outlined a number of requirements that must be met. Lyft drivers must be at least 21 years old and licenced for more than a year. After applying, potential Lyft drivers undergo a background check, DMV record check, and drivers test with a Lyft employee. All employees are required to have a clean driving record and pass a background check, which means...
- No more than three moving violations in the past three years.
- No DUIs or drug-related driving violations in the last seven years.
- No major violations in the past three years.
- No violent crimes, sexual offenses, theft, property damage, felonies, or drug related offenses within the last seven years.
- No registered sex offenders are ever eligible to be Lyft drivers.
Lyft added a feature to their app that shows general information on drivers, the number of rides they've given, and a rating. The feature is designed to make users feel more comfortable with drivers. Recently, both Lyft and Uber drivers have been legally seeking to be treated as employees rather than independent contractors.
There is no question, ride-sharing services are less expansive than taxis. Lyft has a policy of charging a minimum of $1.13 for use of services. They also charge $5.00 for cancellations. Tipping is not required for Lyft, but it is appreciated. Lyft is available for use 24 hours a day, 7 days a week. The price for a basic car in L.A. is as follows:
- A base charge of $.80
- Cost per mile of $1.10
- Cost per minute of $0.21
- Trust and safety fee of $1.50
In most cities, using Lyft is a more economical option. Using their app to find a ride, is very user friendly. All you need to do is create an account, allow your current location to show, type in your destination, and click on a driver. Another great thing about this app (for passengers) is that you can rate drivers on it. So if you had a wonderful experience with a driver, you can leave them a good review so others will want to work with him or her. Likewise, if you have a driver who was rude or made you uncomfortable, you can let others know.
Lyft is extremely easy to use. Users can download the app on their mobile device and set up a quick profile. When you want a ride, you open the app and it pulls up your exact location. You then enter in your destination, and it pulls up drivers in your area you can choose from. Using The app lets you track your driver's ETA and shows you a picture of their car. When your ride is over, you simply tap to pay (the app saves your credit card information for fast payment).
On average, Lyft riders wait 4:10 for their ride. This is just slightly shorter than waiting for Uber (4:16). Lyft is available for use 24/7 in an instant. Because you can instantly schedule a ride, the company does not allow you to reserve drivers in advance.
- Hiring requirements
The hiring requirements for Lyft seem to be a little loose. Their policy allows them to hire people who had DUIs or other major traffic violations after seven years. The seven years policy also applies to those convicted of violent crimes and sexual assault. While we understand that people make mistakes, it seems a little lax to let drivers who have driven under the influence drive you around.
Each Lyft driver uses his or her own car for transporting clients, which can limit car make/model options. In most cities, the car must be newer than 10 years old. Other cities have more strict regulations. Lyft offers basic cars, for solo trips or trips with up to four people. They also offer Lyft Plus, six-passenger rides. Common complaints surrounding limited car options include:
- Longer wait times when a specific car is requested
- Not being able to fit an entire group or luggage for transportation to an airport
Like most taxi or peer-to-peer car sharing companies, Lyft is only available in a limited area. It's great if you need to somewhere in a big city, but isn't applicable for people living in small cities.