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Commute with Enterprise, formerly know by Enterprise Rideshare and vRide, is a ridesharing platform that offers you an economical way to get to work. This company has been serving commuters for over 30 years saving people money each year.
This is a company that gives you an out of having to drive a single occupant driver to and from work. They are driven by a philosophy of environmental responsibility and corporate decency which permeates all of their actions.
Keep reading for pros and cons, plus Commute with Enterprise reviews from real users.
The Commute with Enterprise platform offers a unique service. Commuting in company-owned van includes customized options with professional drivers that ensure the maintenance of the vehicles. The Commute with Enterprise service specializes in coordinating ride logistics for large groups/companies. Their online tools allow users to search for rides heading where a rider needs to go that matches their schedule. Users can request and join more than one van. With the custom tools available through Commute with Enterprise, customers can message vanpool members and find the right ride for their specific situation.
The platform offers several different options when looking for a better way to get to work. The options are:
On average, an individual that uses Commute with Enterprise relatively frequently will save upwards of $1,800 each year. This cuts down on transportation costs and decreases carbon footprints one ride at a time. There are also tools in place to ensure that riders are aware of when a van is leaving and there are emergency ride home service options for when there is a disruption in a schedule.
The Commute with Enterprise platform does also have a number of drawbacks. For starters, it is not available everywhere. If you live outside the service area, Commute with Enterprise is simply not an option. There is also no guarantee that a van will head to the location a rider needs to get to. Additionally, there are only three car options available to customers. These options include:
Commute with Enterprise's website is incredibly difficult to use to discover information. They have an option to watch a safety video, but it actually does not exist. They also have a tab for FAQs, but the site reports that you cannot access it. FAQs on websites are extremely helpful in trying to figure out the ins and outs of a business. There is just not much information provided before you must enter into the long application process or attempt to create a pool, and by then you are already involved with the company.
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Commute has been a lifesaver. I live far away from my work. And they are the cheapest and fastest car service I’ve used.
Pros: newer vehicles with more options. Cons: Very poor accounting. It became a full time job for me to keep track of my group members payments. They never post the direct payments to the account in time. The standard response I get from them is 'wait till your payments are posted'. Very frustrating to deal with this kind of irresponsible process. Before we were with VRide and never had any issues. One more thing is they charge you random amounts for tolls and toll surcharge. I have my own toll tag and never had any toll issues from my side. I sent several emails but no resolution.
One of your customers was driving 70 mph in the Posey Tube Alameda, CA and exited the tube (Oakland, CA side) around 7:20am PST going at least 60 mph. If you want a lawsuit please continue to allow this person to drive your vans recklessly.
Submitted a refund request over a month in advance, after repeated status request received this "I am processing credit card refunds today. As I stated in our prior conversation, vacation/leave of absence reimbursement request processing time frame is 45 to 60 days. The reimbursements aren't reimbursed to the customer till they have gone on vacation. Thank you,Selenna" Billing takes your money for startup and payments immediately, but can't , i mean won't, take time to take care of customers, at least not without attitude.