DCU Auto Loans

DCU Auto Loans

Digital Federal Credit Union is based in Massachusetts and is among the top 20 credit unions in the USA. It has members in all 50 states, though it only has full service branches in two states. Because of this, they have a very comprehensive online system for mobile banking. Digital Federal Credit Union (DCU) has a company vision to help "all members achieve their financial goals". They do this by prioritizing people first, doing the right thing, and making a difference. DCU is a comprehensive financial service that offers loans, credit cards, retirement options, business banking, insurance, and HSA accounts.

Rank Chart Our Score User Score
#1 6.6 5.0 Read Review
#2 5.8 -- Read Review
#3 5.4 5.0 Read Review
#30 2.6 5.0 Current

The Good

  • Many Options for Auto Loans
  • Low APR
  • Financial Tools

Options for Loans

Our favorite part about DCU is their commitment to help you save money. Now when it comes to car loans, they have a few options like new car loans, used car loans, classic car loans, antique car loans, and mobility vehicle loans. It is not a common practice in the industry to offer so many types of loans. This can be convenient for customers when searching for an auto loan that works with their specific needs.

Advantages

  • Low APR (1.74 percent +)
  • Extended term length (84 months)
  • Loans up to 120 percent of the price of the car
  • 0.5 percent discount with electronic DCU checking account payments
  • Discounts for energy efficient vehicles
  • Mobile access to your loan
  • Five star review from over 2,000 of their members
  • Auto loan calculators available

Customer Service

These options, as well as a comprehensive website application make DCU a convenient place for a car loan. DCU also has great customer service options. If you have any questions you can call in, chat online, email, and send feedback online. The online application is also fast and convenient so you can quickly find what loan you qualify for.

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The Bad

  • Checking Account
  • No Free Credit Score
  • Loan Cap May Set Limitations

Checking Account

DCU has a lot of great options for loans but there are a few things to keep in mind. Firstly, make sure you have a DCU checking account so you can get the lowest rate possible. This can be an inconvenience for customers by creating an extra step that takes time. It can also be off-putting for customers who already have a banking account with another bank and do not want to maintain more than one account.

Disadvantages

  • Maximum loan amount is only $50,000
  • No free credit score check
  • High APR for classic and antique cars

Loan Cap

Although DCU doesn't have a lot of issues with their services, some of these items are deal breakers. Since they only offer up to a $50,000 loan, a lot of car buyers wont be able to take out an auto loan at DCU because so many new cars cost more than $50,000. Customer's who know they are looking for vehicles that cost more should look else where for a loan.

The Bottom Line

Digital Federal Credit Union has a lot of great benefits for choosing to carry your auto loan through them. They offer possible low APR, many loan options, and great customer service. But potential customers should keep in mind that there is a loan cap, and that they may want to open up a banking account through DCU for the best benefits. We recommend checking out Digital Federal Credit Union to see if they are a fit for your auto loan needs.

2 DCU Auto Loans Reviews

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  • User Score

    0

    September 23rd, 2016 White Marsh, MD

    Please do not waste time by going with DCU. This is most horrible credit unions I have ever had accounts with. I have been a loyal customer for past 18 years, yes, past 18 years. Since last couple of years,their service has drastically deteriorated with pathetic and arrogant customer service, very poor service. I gave very good businesses (car loan, home equity, credit card balance etc.,) to this credit union since 18 years and in return they have been they dented my credit score (since last 2 decades I was at 790-820) by falsely reporting the missing payments. within last couple of months, came down to 600+ because of DCU falsely report to credit bureaus. Even though I had automatic payments, as always I have paid off full amount on loan accounts since last 18 years, but, since last few months, they are falsely reporting to credit bureaus though it is their flawed and automatic payments caused the issues. I have disputed with DCU with proof and the customer service was arrogant, pathetic service and not willing accept their fault (even after showing the proof of automatic scheduled payments) and never reversed false reporting that sent to credit bureaus and not accepting their fault, which was falsely reported to credit bureaus. Basically, their automatic payments did not work as it was intended, it is not once or twice, but, was broken more 6-7 times since few months and they do not accept their fault. That shows how ethical this credit union is. Never do business with DCU..its just waste of time, more importantly, you bring business with good credit score, but, they will dent your credit score within few months...not worth your time, money with DCU...period

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  • User Score

    10

    June 22nd, 2016 Denver, CO

    Pretty good and cheap auto loan company. Highly Recommendable .

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