eBay Motors Logo
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26 User Reviews

6.3

Overall Score

LAST UPDATED: April 17th, 2021

Based in San Jose, California, eBayMotors.com is eBay’s automotive website for buying and selling new, used and certified pre-owned vehicles and parts. eBay started in 1995 as an online auction website for collectors and enthusiasts and has since expanded its features to offer a straight retail shopping experience without any need for auction-style bidding. 

In 1999, eBay business development specialist Simon Rothman was seeking a die-cast model of the Ferrari sports car. Accidentally, he stumbled onto the real thing. After a review on categorizing vehicles together, ebaymotors.com was born as the site’s "eBay cars" auto industry hub. The company started offering financing in 2003.

eBay Motors is a leading marketplace where buyers and sellers connect. Within 4 years of its inception, it had sold one million cars. To celebrate, eBay Motors refunded the purchase price to the new owner of a Honda Odyssey as a gift.

Keep reading for pros and cons, plus eBay Motors reviews from real users. 

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The Good

  • Great Deals on Cars and Parts
  • Mobile App Available
  • Vehicle Protection Program

Great Deals on Cars and Parts

Adventure and the opportunity to get a great deal on a unique selection of new and used cars and parts are the biggest appeals to eBaymotors.com. Sellers can simply create an account and list their vehicle to be seen by millions of users each day. You do not need an account to purchase a new or used vehicle. 

Mobile App Available

The mobile app has a section where you can find out if a specific part or accessory is compatible with your make and model vehicle. Sellers are easy to connect with so you can get more information on the vehicle that interests you and ask questions.

Vehicle Protection Program

eBay Motors provides a number of service solutions to buyers. Their vehicle protection program will pay up to $50,000 in fraud protection free of charge for transactions that are eligible. You can check a vehicle's past through AutoCheck and arrange an inspection from Inspect My Ride. You can use PayPal to put down a deposit and get shipping quotes to transport your new purchase.

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The Bad

  • Scams
  • Protection Program Restrictions
  • Listing Fees

Scams

Be careful while searching for a new or used vehicle on eBayMotors.com.

eBay cars are listed by sellers who have created accounts on the website. These sellers may not be reputable and consumers have complained about falling victim to scam artists.

Protection Program Restrictions

You may or may not be protected by the vehicle protection program offered by eBay to protect you from fraud depending on the circumstances. 

The protection program will not shield you from wear and tear after your purchase, overpayment of a car's value, disclosures you may miss, or misunderstandings concerning features and qualities of a purchased vehicle. Be vigilant when contemplating an eBay vehicle purchase.

Listing Fees

If you are looking to sell a car, there is an extensive listing of fees that are dependent on the options you choose. These can add up pretty quickly if you are not careful. 

You can sell your car for free on eBay, but your marketing options are incredibly limited compared to other websites. Plus, listing fees are free only if you are a high-volume seller. Typical fees for low-volume sellers range between $60-$125.

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The Bottom Line

While eBayMotors.com offers vehicle protection service programs to new and used car buyers, it does not appear to be a trusted or secure website. 

Proceed with caution and research thoroughly before you buy. Make sure sellers are verified and read car descriptions and a seller's past history information on eBaymotors.com carefully.

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Star Rating

3.6

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26 Reviews

Review Breakdown

5 grade

35%

4 grade

31%

3 grade

8%

2 grade

12%

1 grade

15%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Bill W. Chandler, AZ

Charged fees even when vehicle did not sell and on another when someone made a mistake and "bought" the vehicle by mistake but then did not pay. I spend hours trying to resolve matters with little support from eBay. They even canceled their phone number so you can't call them to get support, but instead send you to the online help documents that are confusing and of little assistance.

6 months ago

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Robert Mebane, NC

If I could leave negtive stars I would. Purchased two cars through Ebay. Both times the cars were not as described (prior unreported accidents, warning lights that come on immediately upon arrival, etc). Neither time was I able to leave negative Feedback. Called Ebay each time. One time they said because I opened a case I was not permitted to leave Feedback and today they told me that the guy who sold it probably called and said the light was not on and they removed the negative feedback. How then can people tell that these people selling cars are not reputable. Never buy a car on Ebay!!!

2 years ago

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Gary

Do not biy a car over ten years old on ebay. You will not be covered at all. Just got a car that the seller said drives and motor was blown. No ac as add said. Check engine light is on. Not the same as pictured looks to have been wrecked. I was scammed and lied to by the seller and ebay will do nothing. So i hiring an attorney so the next guy does not get scammed.

4 years ago

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ALEXANDER TALLETT Lincoln, MA

eBay Motors is a joke. Buyers never pay for the cars, and sellers are always at fault in the transaction. The model is completely broken. Until eBay truly changes the model, they will keep loosing business to other and better options out there. Even as a buyer, there are few good deals and legitimate sellers to chose from.

2 years ago

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