CarsDirect

1.8

Overall Score

No User Reviews

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CarsDirect.com is a multi-brand automotive search website located in Los Angeles, California. For 17 years, this company has been providing new and used car services and financing content to its audience. CarsDirect has been named as one of the best automotive websites by Time Magazine, PC Magazine, and PC World. CarsDirect changed its corporate identity to Internet Brands, Inc. in 2005. This was done to better reflect the operations of their company. 

#1 Kelley Blue Book Logo Kelley Blue Book ›

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4 User Reviews
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#18 CarsDirect Logo CarsDirect

1.8

Overall
Score

0 User Reviews

The Good

  • Great search feature
  • Can save searches and calculations
  • Help tab

CarsDirect.com features a fantastic car searching experience with their database of new and used vehicles. Pick the make and model car you are interested, enter your zip code and you will be presented with average price listings color options, photo galleries, reviews, and rough loan estimate quotes. You can use the pricing estimates to figure out what your monthly loan payment may be using the free calculator tools provided on the website. You can also figure out what you may get as a trade-in value for your current car as well.

You can choose to create an account with CarsDirect.com. This allows you to save your searches and calculations for future reference. This can be incredibly handy if you choose to apply for a loan through the website. There are no fees if you choose to fill out a loan application and applications are sent directly to the lenders. Some of the other automotive search websites send loan applications to the dealer. When it comes to scrutinizing cars side-by-side, you can choose the vehicles you would like to analyze or browse popular comparisons previously performed by consumers and the website's editors.

If you need help navigating around the CarsDirect website, there is a handy help tab on the top of the page right next to the company's toll-free number. You will find commonly asked questions and links that will guide you to the exact information or research tools you are seeking. You can get help with buying, financing, and trading in your vehicle. Plus, you will find answers to commonly asked question in their FAQ section as well.

The Bad

  • Little to no complaints

CarsDirect.com appears to deliver on its promises and holds a high level of customer satisfaction. We found very little complaints with CarsDirect.com. The research and tools provided on the company's website are extensive and thorough.

The Bottom Line

When it comes to car loan information and services, CarsDirect.com is the optimal place on the Internet to go especially if you have bad or no credit. There are plenty of loan providers to choose from and the car buying experience is hassle-free. Everything you need to buy a car is provided directly on the CarsDirect.com website or through its network of partners. The company website features an extensive selection of research guides, pricing tools, inventory, and more. Customer satisfaction is very positive and has been noted to deliver on the promises it makes to its audience.

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