Cars.com offers an extensive menu of products and services for automobile buyers and sellers. Shoppers can search for vehicles both locally and nationally with a wide range of features and accessories. You can read hundreds of expert reviews and compare cars side-by-side. Discover what cars match your lifestyle and get tips and advice on owning and maintaining your vehicle. There is also a quick-start guide on the website to guide you through the car buying steps.
Cars.com will help you calculate the price range you can afford and how much your monthly payment would be. You can also find out whether you should buy or lease a car and how to negotiate with dealers. This company’s website will also help you find the best rebates and financing offers available in your local area on the vehicles you are interested in and how to get the best interest rate possible. You can find out the estimated trade-in value of your current vehicle and obtain knowledge on how to get the best car loan possible.
A new feature released recently on the website is called Service and Repair. Cars.com partnered with RepairPal.com to offer consumers estimates on possible vehicle repairs. Consumers can learn maintenance and repair tips and find trusted certified service centers in their area. You can also learn if there are any recalls on your automobile. Be aware that not all features in the Service and Repair area work on the website at the moment as it is brand new.
Cars.com offers its visitors a full menu of resources for buying and/or selling vehicles. These include:
- Vehicle history — Cars.com provides potential buyers a direct link to autocheck.com’s vehicle history report to learn if the car has been:
- Reported in an accident
- Branded a lemon or total loss
- Damaged in a flood
- Reported repossessed or stolen
- Payment calculator for:
- Auto loans
- Cash Back vs. Low interest
- Loan vs. Lease
- Comparison tool:
- Allows customers to compare vehicles side by side
- Shows how cars are similar and how they’re different.
- Choose up to four cars and start comparing.
- Recommendation tool — Lets customers instantly find the best cars for them by indicating what they’re looking for regarding:
- car model
- body style
- number of car seats
- minimum highway gas mileage
- transmission and engine preferences
- essential equipment and features
- technical and performance Requirements
- Trade-in value tool — Allows customers to get free estimates of their car’s value to get an idea of what a dealer or private party will offer based on:
- Zip code
- Vehicle Identification Number (VIN)
- Car’s Make, Model, Year
- Approximate mileage
- Exterior color
The Cars.com app holds high iOS and Android ratings due to the following features:
- App is free
- Helps find new and used cars in the local area
- Has Comparison tool where you can compare different car models, prices and features, side by side
- On the lot pricing where you can find and compare vehicle pricing information while at the dealership
- Access to car reviews from car owners and Cars.com Experts to help you make the right choice
- Ability to sign up to access your favorite Cars and Searches from any device or computer.
- Available Dealer Reviews from real car shoppers
- Dealership directions and hours of operation
- Ability to write reviews about your experience at local car dealerships.
- Ability to sell your car
- Ability to check car availability by calling or emailing Dealers and Private Sellers right from the app to check availability or schedule a test drive.
- Auto Loan and Trade-in Calculator where you can use the monthly payment calculator to see how your payment will change based on:
- down payment
- trade-in value
All potential buyers have to do is plug in the car’s VIN (Vehicle Identification Number) or License plate number.
- Extensive Features allowing you to filter your results by categories such as exterior color, door count, price, year, fuel, transmission, and listing date
The ads listed on the website do not always accurately state the actual price of the car when you click on the websites associated with those ads. Cars.com could do a better job with filtering false advertisements and scams posted on its site. Proceed with caution and protect yourself with any online transactions, especially when it comes to your personal privacy and financial data. Other than that, Cars.com visitors report a pleasant experience with the research information and customer service received from the company.
Unfortunately, there are also many scams on the internet utilizing e-commerce sites—and Cars.com is no exception. In fact, the nature of the site will attract such types. While the vast majority of vehicle listings on cars.com are legitimate, visitors should be aware that certain individuals post vehicle listings on cars.com for the sole purpose of scamming potential car buyers. Similar to a site like Craigslist.org which is a free open posting board, the site itself is a medium only and not responsible for the misconduct of the people using its services. Customers need to understand that avoiding fraud is their sole responsibility.
Company Name: Cars.com
Time in Business: Cars.com has been in business for 17 years. BBB file opened: 06/19/2001. Business started: 12/31/1998.
BBB: A+ rating with the Better Business Bureau.
- Used, new, certified pre-owned vehicles
- Search by local radius or by cities nationwide
- Rebates, incentives and financing offers
- Service & Repair Certified Services
- Estimate your car’s resale value
- Build Your Car-model, make, year, price range, MPG, body style, zip code
- Optional search filters: exterior color, drivetrain, transmission, fuel type
- All seller types including classifieds
- Search by additional keywords
- Find listings within 1 day- last month
- Find a dealer, dealer reviews
- Expert reviews, video reviews, consumer reviews
- Buying guides, side-by-side comparisons
- How to sell your car information: preparing your car for sale, pricing your car right, taking payment, closing the car sale
- Auto loan, affordability, cash back versus low interest, loan versus lease calculators
Used Car Liquidation: Pricing and Packages
Premium Package: For $49 you get: 15 photos, 150 days, Free Renewals, Ad View Report, CARFAX – $39.99 Value (1981 and newer only)
Plus Package: $20, 10 photos, 60 day, Free Renewals, Ad View Report
Free Package: $0, 5 photos, 30 days, Free Renewals, Ad View Report
Customize Any Package: Add and customize regardless of which package you choose with various add-ons. You can configure these when you build your ad.
$35 ($39.99 Value): The CARFAX report may help you sell your car more quickly by providing buyers added confidence in your car’s history. Available for model years 1981 and newer.
Additional Photos: Starting at $5
Additional Days: Starting at $5
Mobile Ability: Cars.com is a mobile-friendly site as tested on Google Developers’ Mobile Friendly Test: https://www.google.com/webmasters/tools/mobile-friendly/?url=http%3A%2F%2Fcars.com%2F
Car Loan Education: auto loan articles
With more than 30 million visits each month, on average, Cars.com is the leading destination for online car shoppers, offering credible and easy-to-understand information from consumers and experts to help buyers formulate opinions on what to buy, where to buy and how much to pay for a car.
With comprehensive pricing information, dealer reviews, side-by-side comparison tools, photo galleries, videos, unbiased editorial content and a large selection of new- and used-car inventory, Cars.com puts car buyers in control of their shopping process with the information they need to make confident buying decisions. Launched in June 1998, Cars.com is owned by Gannett Co., Inc. and operates Auto.com, NewCars.com® and PickupTrucks.com™.
Service & Repair: Fair-price repair estimates, Maintenance schedules, Certified service centers: We partnered with RepairPal to bring you the most sophisticated fair-price estimates that are based on service centers in your area, Recall alerts
Review your dealership experience and you could win $100!
Cars.com sellers with longer ad durations typically get the best possible price for their vehicle. Additional days can be added while building your ad.
Buy, sell, research, finance, advice, (new!) Service and Repair
Phone Number: (312) 601-5000
Address: 175 West Jackson, 8th Floor, Chicago, IL 60604-2947
Toll Free #:(888) 780-1286