CarGurus is an automotive marketplace for car shoppers use to find and compare new or used cars using proprietary technology and innovative data within its search algorithms, whether it's for a car guru with a plan to purchase a dream car or someone looking for great deals on a mediocre used car for college. With more than three million used car listings and over 450,000 listings for new cars, CarGurus provides a wide variety of options for car shoppers.
The automotive research and shopping website was launched in 2006 by Langley Steinert, former co-founder of TripAdvisor, the world's largest online travel site. Today, Car Gurus claims to get more average daily traffic than major competitors AutoTrader™, Cars.com™, KBB.com™ and Edmunds.com™.
The board of directors still includes the founder, Langley Steinert, along with Steve Conine, co-founder and co-chairman of Wayfair. The company recently became a stock option on the Nasdaq under the symbol CARG.
CarGurus.com prides itself on providing unbiased price transparency data to help consumers make smarter and more empowered purchase decisions when shopping for vehicles online.
For every listing, CarGurus shows vehicle data including the time on market, price history, a full local-market price analysis, pertinent information regarding pre-owned vehicles, customer reviews, and car dealers' expert reviews. Also, millions of new, used, and certified pre-owned cars are analyzed by the search engine on the website to rank the best cars available on price savings. If you are looking to find local deals, it'll match you with the best car prices in your area.
Over 15 million visitors per month shop for vehicles online at CarGurus.com.
Read on for pros and cons, plus CarGurus reviews from users.
CarGurus.com uses mathematical search algorithms to analyze and compare car prices and features on cars for sale. It claims to provide the utmost transparency during the buying and selling process by providing the data and information consumers need to make smart, empowered car purchasing decisions.
To use the auto finder, potential buyers simply type in a zip code and the desired car make and model, and CarGurus shows which vehicle listings to go for and which to avoid for the best local deals.
Whether you are looking for pre-owned vehicles, all-wheel drive, fuel economy, motor trend reviews, or other specs, CarGurus can find the perfect vehicle to fit your needs.
CarGurus' technology search allows users to search by:
You can also add similar cars to your search or type in very specific text to help narrow your options.
CarGurus' most unique feature is its question and answer board. This is an online community forum where car buyers can post questions on any auto-related topic. You have to sign in to the website to set up a profile to post a question, but the board is free and open to all visitors.
This is a helpful tool, beyond the search engine features, to help individuals find the latest updates on all things auto-related. The categories include:
This forum provides a prime opportunity to ask questions you would not otherwise be able to ask on the Contact Page of the website because you can receive help beyond car shopping customer service, which you can't always plan on to respond immediately. Users themselves can be resources for one another beyond consumer reviews and share practical, real-world advice without any marketing bias.
Plus, CarGurus staff, who are presumably car guru experts themselves, reply to questions on the forum as well. This feature seems more efficient for both customer and company because chances are your question is not uncommon and being answered publicly can help others as well. It also allows you to keep track of question topics that interest you by "favoriting" them.
Something else that resonates with CarGurus users is that the website allows you to sell your car through its site at no cost. Similar to Craigslist, you can post an ad on the platform to be seen by others. This makes the pool to shop from much larger than some other companies with specific seller requirements.
nother difference is that to upload your ad you have to complete a form with the following specifications:
This method can definitely be a safer way to sell your car because you know exactly what specs to include instead of just guessing. And posting with a popular site like CarGurus.com gives you some semblance of legitimacy.
The Cargurus IMV or Instant Market Value is a tool for pricing your car. It is a combination of a recommendation tool and a comparison tool. You can go to the "Sell My Car" page and specify the car, zip, mileage, transmission and options to see suggestions for the most competitive pricing and to determine the value of your car.
To help you determine if a seller is selling the car at a fair price, CarGurus also offers a trade-in value tool that analyzes over 4 million used car listings per day to deliver an accurate estimate of your cars Trade-in and private-sale value. In most cases, CarGurus innovative data analysis is superior to using your own metrics.
One final note: This is one of the few websites in its industry that makes its app easy to find and download for iPhone and other Apple products as well as Android. The CarGurus.com app has received solid performance ratings.
Being able to post your car for free on CarGurus.com is definitely advantageous for the seller; however, buyers should be aware that it may not be as advantageous for them. According to the website, if someone has a car he or she wants to sell, he or she can just post it on the CarGurus site and from there it will be included in the millions of used car listings it provides. All the seller has to do is have the car's color, transmission type and Vehicle Identification Number (VIN) and photo. Vehicle history information helps, but could in some cases be fabricated.
There doesn't seem to be a system in place to ensure that sellers are legitimate. This may be cause for concern if considering a test drive. When searching the used car listings, individuals should consider whether the car is being sold by an individual seller or a dealership or whether it is certified pre-owned or not.
Car dealerships are likely the safer bet, as they have a vetting process of their own and many car dealerships have already established an affiliate relationship with CarGurus. Through the "Find a Dealer" page, shoppers can find car dealers in their area with the best reputation.
When looking for a car, CarGugurs is the first place I check. I love their deal measurement system. Make it easy for someone who doesn't understand what kind of deal I'm getting.
It is easy to put in car parameters of what you are looking for. It has details like mileage and other key factors easy to read and compare. I found the auto generated emails a little annoying.
BEWARE! When you post on a very seller UNFRIENDLY Cargurus site and you are Not lucky enough to sell your vehicle within a short period of time, a very disturbing 'time clock' is posted on your ad by the Cargurus software. This 'time clock' tracks how long your vehicle has been posted for sale (no matter how many times you try to delete your ad) and is just one of the many 'deterrents' that a potential buyer sees when Cargurus posts your listing and when any potential buyer looks at your vehicle for sale. Unfortunately, if a SELLER has unforeseen health or other issues causing the vehicle to remain listed for a prolonged period of time and unavailable to be shown, the 'time clock' doesn't recognize this and your vehicle gets tagged as a car that has been listed 'forever' and 'undesirable' ... I had a vehicle listed and due to health issues, I was not able to show or sell my car for over 100 days while listed on the site, now I have a permanent 'time clock' showing 'active for 100+ days' and growing! Due to Cargurus keeping the sellers vin # on file indefinitely, this 'time clock' stays constant regardless of whether you delete your ad or not! Obviously, if a buyer doesn't know the sellers circumstances and sees a car listed for several weeks or months, they are going to pass thinking there is something wrong with the vehicle. Cargurus also posts a large warning 'opinion' next to all customer ads stating whether your vehicle is a 'good deal' or 'over priced' deal which is also unfair to the seller. I have a very low mileage vehicle, I listed it at the high end of the selling range and due to Cargurus warning 'opinion', Cargurus unfairly flagged the car as 'OVER PRICED' or 'ABOVE MARKET PRICE' which again, discourages perspective buyers to read further in the ad which would allow the seller to justify their asking price. Another disturbing thing a SELLER has to put up with is if a seller decides to lower the price of their vehicle listed, Cargurus notifies perspective buyers of this action thus indicating that the seller failed to sell their vehicle at a previously advertised price, again drawing attention to the fact that a vehicle maybe list for an lengthy period. Upon calling 'Jordan' at Cargurus customer service, I was told there is nothing he can do regarding my concerns but MOST DISTURBING OF ALL, I was informed by Jordan that due to my Vin # being on file indefinitely with the company, I CANNOT refresh or delete my ad! ...it remains in the Cargurus data bank indefinitely!! ...you can only mark it 'inactive' ...even if you deactivate the ad for a year and decide to repost it, it will then repost 'on the market for 365 days'! Bottom line... This is a BUYER friendly site only that is more interested in gathering your personal information than it is in seller your car! If you are a SELLER, don't waste your time or $$ with Cargurus... there are plenty of other sites to sell your vehicle without these troubling and disturbing seller unfriendly requirements, privacy intrusions, and policies. VERY DISTURBING. AVOID!
Wasted my time on three different occasions. The two corvettes and one Mustang GT were fictional. I received robot replies for all three and was given phone numbers that stated texting only. Turned out none of the dealerships had these vehicles in their stock and the pictures all looked surprisingly similar and I suspect taken at the same location. Never again!!!
This app was the one that I used first when finding cars near me. It helped me find and purchase the two vehicles that I own today. It had great and very important information about the vehicles. Millage was accurate and displayed all the options that the vehicles had. It also included accident reports.
CarGurus has always been the first place I have looked for cars. Most of the time I get results that are accurate and helpful. I like that the website provides the vehicles in price order and by the quality of the deal. Sometimes the website can show vehicles that are no where near the location I am searching. For the most part, it is a very useful website.
just bought a car that we found on car gurus! Wold highly recommend! Pictures are quality and so is the service.
I was able to find my first and dream car with CarGurus services. This company takes the hassle away when purchasing a car. You are able to select your budget and the specificities of the car you want. Those specificities include miles, model, year, and much more! You will be able to find dealers near you instantly. They even have a mobile app which makes the search even more convenient. I rate this company a 10/10 !
Someone from this company is texting fake purchase interest and bogus offers to unsuspecting private car sellers. This is a similar tactic to a fake review, but with real financial consequences. A fake offer, which never acknowledged a response with seconds of sending, caused me to put a hold on a purchase document exchange which cost me a real sale. Cargurus is extremely deceptive in this manner to private sellers. In spite of all my correspondence, there has been no response to any of my complaints directly.
When I was searching for automobiles, i searched for only the Good Deals. I learned my lesson before going to dealership, verify price and mileage. On 2 occassions the mileage was incorrect, with it being much higher. The response from both dealerships was typo. Then, i started calling and verifying information. On several more occassions typos. They are making intended typos so the cars read Good Deal. Then once your there, they hope you will be in love with car. Will not recommend any Good Deal from CarGurus.
I like to look at several websites when buying a car to find the best deal, as not every car is listed on multiple sites. Cargurus is one such site, and it is very easy to use, unlike some of the other sites.
THE WORST EVER! Such an organized SCAM! Paid 4.95$ to post add plus $19.99 to have add listed first only for them to apply some crappy algorithms to my add calling it "OVERPRICED" DO NOT WASTE YOUR TIME!!! Check out BBB - they have CarGurus complaints
It was actually a disappointment since the whole process took much more time than expected.But I appreciate the effort and they do have a lot of potential
CarGurus provided me all the information I needed to find my car. Reviews from other people as well as ratings on the car really helped me find what I was looking for. It is nice seeing evaluations on various aspects of cars, since it is hard to pick a car with no information. Great help.
I last used car gurus to find my Ford F150 and loved my truck. The site was so easy to use, and when I did have questions the service department was very easy to get in contact with and help me along the way. There were so many cars to choose from, and I am sure all of them were just as good as my truck.
Cargurus is not as good as it could be, everything was very slow and I could barely get stuff done.
Car Gurus is the best! Their search engine always shows exactly what you enter, whereas some car sites show many unrelated listings. I've used this service to purchase my own vehicle and I would definitely recommend it to a friend.
CarGurus helped me find my first car during my years in college and it lasted me all four years! Definitely recommend.
Cargurus website is very useful. I was able to find many used cars around my local area for the best prices!
I found my car on here after my other car got totaled in an accident. It was easy to contact the company that had my vehicle. I was able to determine if the price they were asking for was reasonable based on the categories.
Had some trouble with creating an account because it kept telling me to use Facebook which I didn't want. Actually finding cars wasn't a problem. The information on cars was ample and accurate. I did find a couple bad postings of scam cars that kept sending me information even when I didn't want that type of car. It's good to have the info all in one place.
Cargurus is always helpful when making a car purchase, helps you find the exact car you are looking for at the lowest price. I once has an issue with one of their listings and their customer service team was very helpful in getting it resolved
I love this company. This company is super user friendly and easy to understand. The company is great for looking for used cars. This website is very honest dn gives honest quotes on the vehicles on their website.
Everything worked great on their research site but they of course want you to buy a car from them and send a lot of follow up marketing. Ended up unsubscribing because it was too much marketing.
Good information that helped me make a decision on the right car to buy. Easy to read and use.
Recently starting using car gururs to look for my next vehicle. The ease of this product and the information right there on the screen when you find a car/truck you like is amazing. Easy to narrow down your search to find exactly what you are looking for.
Rommie Bishop III
Car Gurus was ok. You have to use the search engines collectively to lock on the best deal you want. They did a good job at helping me narrow my search though.
CarGurus is an extensive car search tool. While there are many, this online portal is superb in organization and search tools. They have the most vehicle variables that make finding the right car easy. They give you plenty of ranges to select from that it gives you a multitude of good car options to choose from. They are simply excellent.
This is really good. A huge selection. Actually helped me find the type of car I liked best.
Car gurus offers a large selection of vehicles with specific search parameters to find exactly what you are looking for.
Cargurus is my new favorite way to car shop. The interface is great and I get alerts when a vehicle I am looking for is posted, even at lesser known dealerships. I would recommend to anybody.
99% of listings are nothing more then click bait dont waste your time with this site
Absolutely terrible company. Extremely overpriced and a lot of their website tools don’t even function properly. I constantly have to refresh CarGurus webpages because of all the errors and glitches. This company allows fraudulent reviews which harm local dealerships and they don’t do anything to remove negative reviews. Not worth the money.
Not as good as some of the other car finders out there, in my opinion. Just not as much information as other companies you could go to have.
Excellence Auto Solutions
Found them easy on google search. No real person to talk to. They respond with generic answers after 24 hour wait. Long drawn out process to sell or buy a car..
Have used to find and buy multiple cars. This is THE site to find the best deals on used cars. You still need to do your homework on the dealership and check out the car once you go to test drive it. But no other site has so many cars with these analysis tools to find the best deals. GREAT SITE!
I have been waiting for for 9 weeks to receive the title for the car I purchased. When I finally do make contact with someone I’m am told that there is nothing more they can do. So I have this car that I have paid for but cannot drive. This is highly upsetting.
Omg! I just had the most amazing experience at International Auto Sales in Garland. (2547 Garland Rd) I was told by the Hyundai dealer that I had a major fix and it would cost me a little over $500. I went to Shawn at International Auto Sales and they helped me out and also assisted with other issues that I wasn't aware of (not major but necessary) absolutely FREE. Not saying that you'll get something FREE but you will definitely get a great deal and no worry, no stress repair. Check them out and tell them you read the review on "car gurus".
Absolute waste of time from a car dealers perspective. Seem only capable of generating email enquiries to try to prove engagement with an audience to dealers of which over 99 % are probably fake or not really genuinely interested in the cars enquired about as never reply to email no matter how courteous and helpful you try to be. By far the biggest waste of time our business faces. The worst platform for dealers we have ever ever tried and are most likely to be closing our account at the end of this month. It is so frustrating also when I have also tested the site as a consumer to enquire about another dealers car, Car gurus waste no time in emailing me another ten dealers simarlar cars in my area. All they seem to care about is getting their visitors to email dealers to pose as interested buyers to try to justify their ad fees. The reality is for dealers people who enquire are left feeling disolutioned confused and spoilt for choice so no surprise they no longer want to engage. Every single dealer I know says the same and think they have now fast become an industry joke in the UK. Also Find the quality of presentation and detail we are allowed to include on our ads is merely a fraction of the UK'S LEADING PLATFORMS AUTO TRADER, MOTORS. CO. UK, AA CARS RAC CARSand the rest. They don't even allow us to offer our best finance rates. Bunch of dinosaurs in my opinion and the worst platform by far for both consumers and dealers alike.
Website is easy to use. I am able to narrow down vehicles in my area and options I am want in a vehicle. I can easily compare vehicles.
I bought a truck based on a "Great Deal" listing on CarGurus and the info on the truck was all lies. It said the truck had 200,000 mls and it really had 300,000 mls, which I did not discover until after I bought the truck. The transmission is burned up and has to be replaced, even though the dealer claimed it had already been replaced. The dealer blames the misinformation on Car Gurus and will not in any way remedy the situation.
this website is the best. you can find any car anywhere on the map. there are many great values to compare. you can look for just one kind or look at all of them for sell. they even have seals from dealers trying to move cars. you can car shop without the hassle of salesmen following you around.
Huge selection without requiring any subscription. I really like the feature that lets you know if it is a good deal or not if very useful.
Great search engine for car buying. I was able to see not only the specific car I was looking for but also the recommended price so I wasn’t overpaying.
I FOUND MY CAR ON HERE!! Excellent website although they need to keep it updated some of the cars are sold
Good experience Eddie helped me with all the questions I had. Very friendly and everything was easy
I like this company with finding cars 😁 very professional and I like when people are professional and courtoues with me while trying to find a car of your dreams😃
Great tool to find vehicles. My wife and I used CarGurus to find our latest vehicle and we couldn't have been happier with the experience. Even helped us save some cash as their online price was less than the sticker price. Will definitely use again.
Love this site! I found my car using website. Listed online sale price was less than the sticker price the dealer had, so I even saved some $. I would definitely recommend, and will use again!
Super helpful, I'm clueless when it comes to cars. But CarGurus gives you a ton of helpful information