In 1986, CARFAX started with the desire to be the authoritative source of information regarding the history of used cars for buyers and sellers. Years later, CARFAX has achieved its vision in North America, with the most comprehensive history report database available for cars and light trucks.
Millions of consumers visit CARFAX every year to research whether they are in the process of selling or buying a car. A history report can include information like:
Over 100,000 data sources, including motor vehicle agencies, police and fire departments, auctions, car rental agencies, and collision repair shops send CARFAX information about used vehicles.
Keep reading for pros and cons, plus CARFAX reviews from real users.
Vehicle history reports can be obtained on used cars and trucks from 1981 or later, using the VIN number located on the vehicle in question. The VIN (vehicle identification number) is a 17-digit number is typically found on the side of the driver's door below the steering wheel.
CARFAX Lemon Check Reports help used car buyers to make smart financial decisions and avoid buying a branded or salvaged titled vehicle for a bad price.
CARFAX vehicle report fees range from one report for $39.99 to $99.99 for six reports.
A unique CARFAX guarantee helps used car buyers with peace of mind when it comes to shopping for a pre-owned vehicle.
If you get a CARFAX vehicle report that doesn’t have a branded title reported, then purchase a car which turns out to have a branded title issued by the Department of Motor Vehicles, then CARFAX may buy back the car for the full purchase price. This is a great way to add value and trust to their service.
CARFAX offers a free history-based valuation with your zip code and VIN or license plate number. This valuation takes into account info from the car’s history without making you pay for the full report. While services like Kelley Blue Book take into account the make, model, year, and special features, CARFAX takes into account things like previous use, number of owners, accident history, registration history, and open recalls.
You can search for your next car on CarFax.com, which includes thousands of used and certified pre-owned car listings from local dealerships. Each listing includes a free CARFAX report, so consumers can search and filter results by a number of factors, including details from the vehicle’s history report. You can choose to find a car that has only had one owner or one with no previous accidents.
Search cars with service records or lease only. Narrow down the results until you get the exact car that fits your needs. Searches are done by your local area with an up to 500-mile radius.
You can also use the myCARFAX app on your mobile device to keep track of when you need to have maintenance performed on your car. Use your car's VIN number on the app and pull up service records, schedules for maintenance, and information on recalls.
CARFAX will even alert you when your car is due to be serviced and help you find a mechanic nearby with suggestions and consumer reviews of each repair shop.
While there are lots of free tools for car shoppers to use at carfax.com, vehicle history reports are not free.
How much do CARFAX reports cost?
While you can save money when you purchase multiple reports, unlimited reports are only available for partner dealerships, not for private users.
Used cars listed for sale with CARFAX all include a free vehicle history report. Additionally, many car dealers and car finder sites provide free reports to car shoppers, including:
However, many car finders and dealerships offer a free vehicle history report with their shopping service, including the following:
The majority of these complaints appear to be with advertising and sales issues and problems with CARFAX's products and services.
Such a great tool when purchasing a used vehicle. I would never buy without checking this first.
CARFAX is super easy to work with! In no time i found a car within my price range!
i've used before....information was very useful in researching a used car's history
Love this company they tell you everything you need to know about the vehicle you about to purchase if it's a good deal or if it's been wrecked how many people had it and etc.
Never buy without getting your CarFax. Saved me from getting ripped off by a less then reputable used car dealership. Do your homework and always ask for the CarFax.
I love the convenience of CarFax and I believe the company delivers what it promises. No issues out of them ever.
We appreciate the services provided via Carfax. When shopping for vehicles we always check or ask to see the Carfax report.
Carfax has helped me tremendously in finding my first car. Many companies did i visited sold the cars "as is" and it was important to my parents to see the carfax. When viewing the carfax, i was able to see the truth behind the cars i was looking to purchase. The carfax helped me steer away from cars that had their airbags deployed, been in accidents, and other things i was looking to avoid.
had took get a check on a car I was buying it's really accurate.
Great easy site. Trustworthy. Knowledgeable. Easy site to navigate
I found Carfax really helpful when I was looking for a new SUV especially the car history. It helped me feel more confident in my purchase knowing the accident/damage history beforehand. They also email me occasionally with updates on my car’s mileage, resale value, and when I need to go in to get an oil change—a really nice feature I wasn’t expecting!
This site always has the car or truck I'm looking for and the information is always up to date. I have used them four times to purchase vehicles and they were spot on with the look and the price and the way the vehicles condition were in. They are my favorite site.
I'm just looking to buy a car and I like the deal ratings and car information.
Found the exact car we wanted at a great price. Carfax report was right on.
I've used Cargurus when it came to car shopping. IUS890616RH6ed carfax to check car record and car gurus to see what the market looked like ink my area.
Andrea C Moran-Melendez
Super reliable and helpful I have been using it in my search to find my first car and I honestly would not use anything else to do so because as a teen looking for affordable used options I want to make sure that what I am getting is safe and secure.
Easy to use to get information needed when we have looked into buying cars. Very helpful and informative.
CarFax is always a great tool to use when you are looking to buy a car. It helps you identify if a car has been maintained or had any accidents.
CarFax is an awesome way to research vehicles, especially ones that you're interested in purchases. All the facts about the vehicle's history is listed right there to help you make a decision. Awesome site!
This website is pretty good. It's user-friendly and gives you great information. I like being able to know the truth and feel like a PI in the car world.
I don't love the selection when I use this service. It is the only place to find some of the cars which is nice to find unique ones.
Very expensive and practically useless! Bought a vehicle based on its car fax but it failed to mention it was more than small damage
I definitely recommend getting a CarFax when buying a used car. CarFax gives you detailed information about the maintenance history of the car and you can see if it has been in an accident or has a salvaged title.
I think Carfax has a monopoly on the market and a lot rides on their reports but a lot of the time they are missing key info and can be misleading. They are unfortunately a necessary evil when searching for a car.
I've used Carfax for vehicle evaluation and to ultimately decide on whether or not to buy a car. I purchased our GMC Yukon XL mostly based on the Carfax.
I have never bought a brand new car, so CarFax is very valuable to me. I always do a CarFax prior to purchasing. Helps me sleep a bit better at night.
WE love Carfax! My husband buys a lot of used cars so we always make sure we look at the carfax sheet. Without it, we would have made some bad purchases.
Great site to find out how much your car is worth and to find out the history of used cars.
We use CarFax any time we buy a car (we always buy used cars). As much as I would love to just trust the person selling the car, it's nice to see the actually history, what's happend over that cars' life!
Recently I had a CarFax pulled on a vehicle we were selling. It was helpful for potential buyers because of it's trusted name. I highly recommend having a CarFax pulled on any car sell or purchase. The information it provides helps you feel confident in your sell or purchase. Do NOT use a knock off site. There are other companies out there but not all of them are trustworthy. We also learned this the hard way.
I have used carfax several times for personal and business reasons. All the information provided has been on point and reliable.
We just bought a used car and getting the carfax on it before purchase was a must. It was so helpful and gave us confidence in our purchase.
Kristiane R Durfey
I have used CarFax a couple of different times and I was glad that I did. I found some information about the cars that I was looking into that helped make my decision an whether to buy them or not. Was grateful that I had looked it up.
Car fax reported that my air bags deployed and funny thing is I WAS NEVER IN AN ACCIDENT and the day of he incident my car was at a shop getting upholstery work done and I couldn’t buy the new car I wanted because of Car Fax not verifying the information that they put on their reports.... what a ripoff company and I say LAWSUIT worthy...incompetence... I am pretty sure I would know if I had an accident and it would have been bad if my airbags went off...what a piece of crap company...stupid incompetent people work their DO THE JOB YOU ARE SUPPOSED TO DO ...REPORT ACCURATELY
I used CarFax to find a car for my son - we found the perfect one through Kudos Garage in Salem. This office hooked us up with a great deal on the car my son couldn’t live without and also gave us a great price on our trade in. These guys are so amazing to do business with, we will be back as needed, in the future. Thank you, Erick, you rock!!
John M Hicks
You cant call them! They have my od wrong and you cant speak to them. I have pending sale on the bad information and they could care less.
We used CarFax to search for our daughter’s first car. We found the best dealership- Five Star Motor Sports in Costa Mesa and they gave us a great deal! We would definitely recommend this dealership and this website to anyone that is in the market for a car.
I bought a new car a couple of months ago and when I was looking, I used CarFax a lot to get specifics on the cars. My favorite feature of CarFax is being able to see if the vehicle had been in an accident and what damage was reported. My aunt works for CarFax and she told me the things to look for and be aware of.
I'm currently looking for a car and have found the CarFax website to be very helpful. There is a great research/review section that I feel gives more details than other sites. Professional reviews and customer reviews. Important CarFax information is clearly visible when scrolling through available used cars. The filters available to narrow down the search is very good and all the basic information is there before needing to click on a particular car for more information, making it efficient. I also like the ratings of great value, good value, etc... Also you can get free CarFax reports on this site!
Carfax is amazing to use! We used car fax before and it was a great tool to have when buying a vehicle.
CarFax is super nice! It is awesome to have background information about cars when looking to buy. Very see through company which makes buying a car that much more comfortable.
My experience was great, jason was awesome. Love my new Ford F150
Very good site! Would definitely recommend to check out before you buy any new car! online help is very friendly
Car fax has saved me from buying 3 lemons and has caught things on cars i have bought when it comes to recalls. I will always ask for a carfax before i buy anything.
Love using Carfax because you can find out a lot about the car history before you decided to buy and put your hard earn money into it. Never purchase a car with out a Carfax!!!
Carfax is a solid resource for either purchasing a car or comparing prices of prospective vehicles. I did not buy my car through them but they helped me decide which vehicle would be best for me and fit into my budget.
Amber C Frey
CarFax is a pretty reliable source for getting a vehicle's history. I've always referred to them when myself or someone I know is looking to buy a new car.
Carfax is a joke. I updated a 750li BMW with a newer one, 2015 with 24,000 miles on it, beautiful and fully loaded. Drove it less than 5,000 miles in a 14 months, it was an extra vehicle. I am looking to trade or sell the car, (as we have a teenager coming to driving age) when I was told that the Carfax had reported damage to the rear end, 3 weeks into my ownership. The carfax also had the car reported multiple times as black, when it actually has a $5,000 customer color option. They listed the vehicle as having been registered twice in a 4 month period. I sent in for a dispute and have been going back and forth with them. They said that their "source" confirmed the "damage", This car has never seen the snow in my possession never mind a dent, scratch etc. I stated this was impossible and called my insurance company to see if something had been claimed accidentally, they said nothing on the record. I requested from Carfax, their "source", but according to the customer service, Due to contractual clauses with their sources, they do not divulge the information!! This is ridiculous, and unacceptable. I have to go further and somehow find out. So as the owner I am supposed to accept their reporting and the devaluation it does to my vehicle... NO WAY
it was a good service, I had a great time and on a scale of 1 to 20 the reliability was a 9! I highly recommend this website for all of your car searching needs.
I've really appreciated this service when purchasing used cars. It shows you the history of the vehicle which can be so helpful to know!