In 1986, CARFAX started with the desire to be the authoritative source of information regarding the history of used cars for buyers and sellers. 29 years later, CARFAX has achieved its vision in North America. Millions of people every year visit CARFAX to discover the history of their cars. Over 91,000 sources of data including motor vehicle agencies, police and fire departments, auctions, car rental agencies and collision repair shops sends CARFAX information about used vehicles.
- Lemon Check reports
- Great filter options
- Mobile device app
Vehicle history reports can be obtained on used cars and trucks from 1981 or later, using the VIN number located on the vehicle in question. The VIN number is a 17-digit number is typically found on the side of the driver's door below the steering wheel. CARFAX helps car buyers from buying cars with their Lemon Check reports. If a CARFAX report does not include a branded title issued by the Department of Motor Vehicles, then CARFAX may buy back the car for the full price it was purchased for. CARFAX vehicle report fees range from one report for $40 for 60 days to $55 for unlimited reports by U.S. license plate.
You can search for your next car on CarFax.com and filter your results through a number of factors. You can choose to find a car that has only had one owner or one with no previous accidents. Search cars with service records or lease only. Narrow down the results until you get the exact car that fits your needs. Searches are done by your local area with an up to 500 mile radius.
You can also use the myCARFAX app on your mobile device to keep you on track with the maintenance tasks involved with your current car. Use your car's VIN number on the app and pull up service records, schedules for maintenance, and information on recalls. CARFAX will even alert you when your car is due to be serviced.
- Advertising complaints
- Sales issues
The majority of these complaints appear to be with advertising and sales issues and problems with CARFAX's products and services.