Castle Automotive Group Logo

Castle Automotive Group

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LAST UPDATED: October 26th, 2020

Castle Automotive Group is a car dealership with five locations and eight franchises throughout Illinois and Indiana. The group emphasizes that its goal is to help clients find the best make and model for their needs within their budget through a no-pressure buying experience. When purchasing a car through Castle Automotive group, clients have the option of purchasing a car completely online through express car buying or in person.

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The Good

  • 100% Online Car Buying Experience 
  • 72-Hour Exchange Policy
  • Sell or Trade Cars 

100% Online Car Buying Experience

Castle Automotive Group offers express car buying where a client can purchase a car completely online. Prospective clients begin by selecting a model available in the inventory. Castle Automotive Group offers new and used cars from brands including:

  • Ford
  • Chevrolet
  • Subaru
  • Mitsubishi
  • Buick
  • GMC
  • Lincoln

Before making any commitment, clients have transparent, upfront pricing through receipt of a deal sheet on a selected car that outlines every aspect of the purchase including cash, financing, or leasing options. If a client has a car they want to trade in, they can receive a firm offer within three business hours. Clients will need to fill out a credit application form and upload a copy of their driver’s license and valid insurance card. After reviewing the information, Castle Automotive Group will send a final deal sheet based on approved credit and purchase eligibility. To complete the purchase, clients simply need to review and accept the final deal sheet.

After purchasing the car, and if they live within 100 miles of the dealership, the client has the option of free delivery. A delivery specialist brings the car to the home or office with all necessary paperwork and performs a walk through of the car with the client. If the customer has a trade in, the delivery specialist will take care of that as well. Alternatively, clients can arrange a time to pick up the purchased car from the dealership. 

72-Hour Exchange Policy

Castle Automotive Group offers a 72-hour "love-it or exchange-it" policy to ensure that clients are satisfied with the cars they have purchased. Most car dealerships do not allow returns or exchanges after the purchase has been made and the car is driven off the lot. Through this policy, clients receive further assurance they will end up with the right car for them when purchasing through Castle Automotive Group.

Sell or Trade-in Cars

Clients can sell or trade-in their cars completely online through Castle Automotive group. The dealership is a Kelley Blue Book Instant Cash Offer participating dealership. Prospective sellers can receive instant offers on their cars instead of estimates through other dealerships, saving the client time and effort. 

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The Bad

  • Time in Business Undisclosed

Time in Business Undisclosed 

It is not clear how long Castle Automotive Group has been established or how long it has been selling cars online because its time in business is undisclosed on its website. Time in business may be an indication of a well established and reputable car dealership.

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The Bottom Line

What sets Castle Automotive Group apart from other dealerships is its express car buying option where buyers can purchase a car entirely online without ever setting foot in a dealership. This purchasing option would benefit clients who prefer transparent, upfront pricing with no haggling, know the make and model of car they want, and don’t have time to go to a dealership. The 72-hour exchange policy may give extra reassurance to customers on selecting Castle Automotive Group as their dealership as other dealerships do not offer the same policy. If the dealership’s time in business is important to a prospective client, we recommend reaching out to the Castle Automotive Group for this information before making a purchase.

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