BMW Logo
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35 User Reviews

6.8

Overall Score

German luxury automaker BMW began with making airplane engines during World War I in 1916. Now, the car company focuses on creating the “ultimate driving machine” with emphasis on style, technology, and most of all, an enjoyable driving experience. 

The BMW acronym stands for Bavarian Motor Works named after Bavaria — the state where the car company was founded. The German auto manufacturer uses an alphanumeric system for naming its cars. BMW's lineup includes sporty, coupe-style cars, as well as compact, mid-size, and full-size sedans. In 1999, the company began offering the X series crossover and SUV options, which BMW calls Sports Activity Vehicles and are also very popular. 

First produced in 1975, the BMW x3 is the company’s best selling model. The 3 and 5 Series sedans popularized the notion that you can drive a sensible car like a 4-door sedan while enjoying the feel of driving a sports car. 

Other popular product lines are the BMW M Series and the i Series. The M stands for “motorsport,” meaning that under the hood, this BMW model line has racing quality engines. Due to the power and feel of these models, the line has a cult-like fanbase. The BMW 3 series sedan is the automaker’s foray into sustainable vehicles and includes fully electric and hybrid options. 

BMWs are sold at more than 340 dealerships in the United States.

Keep reading our BMW review to learn about the pros and cons of choosing this luxury car brand or skip to the BMW reviews. 

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The Good

  • Dependability
  • BMW Individual Collection
  • Electric and Hybrid
  • Competitive Factory Warranty
  • Unique Rebate and Discounts
  • Advanced Driver's Assist System

Dependability

BMW ranks eighth out of 31 car brands measured in the latest JD Power Vehicle Dependability Study. The following models were among the top three in their segment: 

  • Midsize Premium Car — BMW 5 Series
  • Small Premium Car — BMW 2 Series
  • Compact Premium Car — BMW 4 Series

BMW Individual Collection

With the Individual Collection, buyers can get custom colors, personalized details, and exclusive bespoke materials. Buyers can also choose metallic or matte finishes and match or coordinate the exterior with the interior of their choice. This allows customers to create an exclusive vehicle design that reflects their own personality and style.

Electric and Hybrid

In recent years, the automaker has been focusing more on renewable energy solutions with the iPerformance plug-in hybrid series and the fully-electric BMW I line. The goal is to build sustainable cars with the torque, horsepower, and driving experience a BMW fan expects. Carbon Fiber Reinforced Plastic, a lightweight strong-as-steel material used in race cars, is used in the i series to allow the car to have the same driving experience as standard cars in acceleration and handling. The following models are now available:

Fully electric: 

  • i3
  • i3 Sport 

Plug-in hybrid:

  • i8 Coupe
  • i8 Roadster

Competitive Factory Warranty 

Each new BMW vehicle comes with a four-year or 50,000 miles bumper-to-bumper warranty. This factory warranty is a year longer than the average among car brands. BMW also includes a three-year or 36,000 miles BMW Ultimate Care maintenance plan for all new vehicles. During this period, customers will forgo routine maintenance and replacements costs such as oil changes, engine filters, brake fluid, car filters, spark plus, key battery, and vehicle inspections. The maintenance plan length is longer than the industry standard. Factory warranty also includes a 12-year corrosion warranty that covers your vehicle if rust develops due to weather conditions. 

*Note: BMW factory warranty is non-transferable if you decide to sell your vehicle within the first three years. 

Unique Rebate and Discounts

BMW offers special discounts through its college graduate and mobility programs. Recent graduates can receive a discount on top of a $1,000 rebate for purchasing a BMW vehicle. Customers who need a mobility modification can qualify for a one-time reimbursement of up to $2,500.

Advanced Driver's Assist System

A commitment to innovation makes BMW one of the most advanced vehicles on the road. BMW models come with a driver’s assistance system that automatically controls certain car functions to offer increased safety and convenience. BMW hopes to eventually sell fully autonomous vehicles.

Features of the BMW Driver’s Assistance System include: 

  • Road sign recognition — Using a camera system, the road signs recognition records, and displays any passing signs on your trip. You won’t need to worry about missing a speed limit change with this feature. 
  • Cruise control — Set your cruise control to maintain your desired speed without needed to touch the gas pedal. This control often works in connection with distance control.
  • Distance control — This feature regulates your speed to keep you at a safe distance from the car in front of you.
  • Steering and lane guidance assist — You can take your hands off the steering wheel with this feature. Steering and lane guidance assist relieves you from the constant attention needed to stay within the lines. 
  • Hill start assist — This feature prevents you from rolling back when you need to stop on a hill. The rear axles will automatically kick into gear when your vehicle slows to a stop or when you need to accelerate again. 
  • Emergency brake assist — This feature helps you avoid collision by measuring the distance between you and the next vehicle and your speed. Once you hit the brake, the automatic emergency braking will activate to help you avoid a collision. 
  • Lane-change warning — The lane-change warning alerts you when there are cars in your blind spots. 
  • Lane-change assist — This feature automatically changes lanes for you when it is clear and safe to do so.
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The Bad

  • Powertrain Warranty
  • Emissions Scandal
  • Takata Recall
  • Expensive Repairs

Powertrain Warranty 

BMW has a simple warranty policy. It combines the basic and powertrain warranties into one policy lasting for four years or 50,000 miles, whichever comes first. While this is a good period of time for the basic warranty, it falls behind when it comes to powertrain components. Powertrain warranty covers the engine and drivetrain — the most costly parts of a vehicle. Many other luxury brands warranty their powertrain policy for five years or more. This is usually the most expensive part of the vehicle to repair. Customers should consider BMW’s extended warranty or a third-party extended warranty.

Emissions Scandal

In the wake of the recent diesel emissions scandal, BMW will pay an $11.6 million fine; however, the German state’s investigation found that BMW’s diesel emissions manipulation devices were the result of shoddy workmanship, not deceptive practices. 

Takata Recall

Several BMW models were involved in the Takata recall: 

  • 2008 to 2013 BMW 1 Series
  • 2000 to 2013 BMW 3 Series
  • 2002 to 2003 BMW 5 Series
  • 2011 to 2015 BMW X1
  • 2007 to 2010 BMW X3
  • 2003 to 2013 BMW X5
  • 2008 to 2014 BMW X6
  • 2010 to 2011 BMW X6 Hybrid

If your vehicle is listed, be sure to contact BMW with your VIN to see if your car was affected. 

Expensive Repairs

In a recent study measuring the cost of car ownership over time, BMW was ranked worst out of the 32 brands tested when it comes to the cost of repairs and maintenance over 10 years. Some of BestCompany.com’s BMW reviews have also mentioned high repair costs. 

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The Bottom Line

No matter which BMW you choose, it will be stylish and fun to drive. The BMW brand offers numerous luxury options with sporty handling, as well as the ability to customize your new car with the BMW Individual Collection. The factory warranty cuts costs on routine maintenance and repair. Specific groups can also benefit from BMW's discount programs. All trim levels come equipped with an advanced driver's assist system keeping you and your passenger safer.

On the flip side, your BMW won't be covered by a very long powertrain warranty, and once the warranty ends, you are likely to be in for costly repairs.

Read through our BMW reviews to learn more about real customer experiences with the brand. If you are ready to take the next steps towards owning a BMW vehicle, visit your local BMW dealership to test drive and discuss pricing options.

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Star Rating

4.4

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35 Reviews

Review Breakdown

5 grade

63%

4 grade

20%

3 grade

11%

2 grade

3%

1 grade

3%

Sentiment Criteria

Value

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Quality

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Service

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Mickey Mangum Long Beach, MS

I leased two BMW 325i's in my life and both were truly exceptional. I really liked the "feel" of both cars. Both got great gas mileage and had a really "high end" fell about them. Great brand.

1 year ago

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Bob Muench Sandy, UT

I've had a couple of Beemers over the years. One while I was working in Germany for a few years and one here in the states. Great cars. Never had a bit of trouble with them--and they seem to run forever. I'd definitely do it again. They're more expensive than others, but well worth it.

1 year ago

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Luna Rockville, MD

We only bought BMW as our vehicle in our family. It has very comfortable seats with big spaces. At the same time, it has a nice appearance inside and outside of the car. It is easy to drive, with good technology. The audio equipment on the car is perfect.

1 year ago

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Kathryn Robinson Riverton, UT

My neighbor has a BMW and let me drive it once. Wow. The difference in driving a BMW is noticable. It drives smooth and has so many extra bells and whistles. It was definitely a step up from the mom mini van. I enjoyed the luxury experience of the BMW...even if I had to give back the keys :).

1 year ago

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Larry Luter

These are expensive performance oriented vehicles. To achieve this performance, a particular suspension is required. That suspension causes excessive and accelerated wear of the tires. After purchasing 4 of these high performance vehicles, never was I advised about the suspension and tire issues.

2 years ago

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Freddy Posadas

My experience with this company has been very professional, courteous, and pleasant. The customer service experience is unique.

2 years ago

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Juan Beaver, PA

MY favorite car brand. I own 3 bmws. 135i, 325i, and a 535xi. All are nice quality reliable cars. I do recommend keeping up on maintenance if not you will have issues.

1 year ago

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Emma Hialeah, FL

The dealership’s employees are very respectable and willing to work with their customers. The repair shop is always able to resolve a problem within a couple of days.

1 year ago

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Mia miga7440 Littleton, CO

BMW makes fun, reliable, and overall great cars. Although the prices of maintenance and the customer service is 90% great it is worth it.

1 year ago

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Azrienne Tallahassee, FL

I absolutely love my BMW and cant wait to upgrade! Whenever i get my car serviced, the employees are so nice and always throw in extra stuff

1 year ago

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Angelina Hamilton Jackson, MS

Drove my neighbors car and this ride is so smooth! The interior is so nice and looks so will manufactured! I think I know what I’m buying next!

1 year ago

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Jon Posey Riverton, UT

I have had two BMWs and I always thought they were ahead of the curve when it came to tech and performance. I don't think that is true anymore but still make a great car.

1 year ago

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Endia Norcross, GA

Cars have a nice look and many features. The different styles give you a lot to choose from.

1 year ago

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ldonj

Include more technology with the base model 530I model sedan. My Kia Sorento was much better equipped.

2 years ago

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Norma

They work with you and give you best price. And the loan well you just cant bet the interest

2 years ago

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Tom Doty

Outstanding quality product and service. Have owned 3 BMW's over 18 years and never had an issue.

2 years ago

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Anna Champion

Seamless transaction! Our salesman Chris was informative and highly professional

2 years ago

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Ashley Roberts Lafayette, LA

Amazing car company and Amazing support teams, Always had an easy time at the dealership and the car is very Luxury

1 year ago

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Cam McClellan Magna, UT

BMW Is a mix between class and performance. I loved driving my 5 series for the power and the comfort that it provided.

1 year ago

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Reckholdt Magna, UT

There is a reason BMW has the luxury connotation. I felt like royalty when I drove mine. It was super nice and had great pick up off lights.

1 year ago

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Luke Blake Pleasant Grove, UT

BMW is an outstanding car company that is reliable trustworthy. They're cars also have a sense of luxury to them as well.

1 year ago

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Kaelyn Strong Salt Lake City, UT

Have always been treated exceptionally well. Haven’t had to wait for someone to greet me and help right away.

1 year ago

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matthew Logan, UT

i drove my aunt linda's BMW cause she didn't want to drive it and it was a fast car had a lot of power but if you want a comfortable car i wouldn't recommend it.

1 year ago

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Jeremy Mesa, AZ

They produce wonderful machines that are simply a joy to drive. Only drawback is the price and ability to find parts.

1 year ago

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Kristi Austin

Great. Have a vehicle. Excellent service. Quite costly, though

2 years ago

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Cara Shumway Mesa, AZ

Love my X6!!! It has all the bells and whistles. Love the look, power and the drive!!!!

1 year ago

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B. Scott Layton, UT

Our BMW was so fun to drive. We loved having a reliable vehicle and never having to worry about maintenance issues.

1 year ago

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paul psoinos Berkeley, CA

Generally their cars are well designed and durable.

2 years ago

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Danielle Parry Wylie, TX

Always feel classy when driving in our BMW. Upkeep has been a breeze.

1 year ago

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David T Draper, UT

The performance of the BMW is so good. Very fast car and great handling around the corners.

1 year ago

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Amanda Warrendale, PA

BMW cars are super fancy but also crazy expensive. The quality may not be enough for the price.

1 year ago

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Teagan hickman Seattle, WA

Our bmw was my favorite... but it was sooo expensive to repair after our warranty was up!

1 year ago

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Jamie Neider Magna, UT

We've been happy with our BMW. We have had to replace different parts of the AC a few times now.

1 year ago

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Jian

Bmw makes lemon cars that requires none stop auto repairments every other month.

2 years ago

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Dean Young

Not happy, very hard to refinance. Repair cost are too high

2 years ago

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