The Company Corporation, also known as www.incorporate.com, was founded in 1972. They are an affiliate of Corporation Service Company (CSC), which was formed by two 1899 period pioneers, Christopher Ward and Josiah Marvel. The Company Corporation's entire focus is on helping small business owners to form their company. To date they have helped over 750,000 corporations or LLC's and serve as a registered agent for thousands more. Additionally, they also provide a variety of other services that will help improve business compliance at every point in business journey.
The Company Corporation helps companies incorporate, form limited liability companies (LLC's) and many other entity types as well. They offer formation services in every U.S. state and the District of Columbia. Additionally, they also serve as a registered agent for thousands of U.S. businesses. They can help your business apply for the proper tax information, an IRS required employer identification numbers and 501(c) status for non-profit companies. They can also help new entities draft and file their bylaws and operating agreements, reserve their unique company names, register them to do business in other states, help meet their ongoing compliance requirements, annual reporting, filing and any research needed to find out what business licenses are necessary.
The Company Corporation offers three tiered packages, The Starter, The Essentials and The Works. They all range from $99 – $699, plus state filing fees, except for the non-profit corporation package, which ranges from $99 – $1799, plus state filing fees. They also have at your disposal a Business Formation Wizard to help you decide whether or not incorporating or forming an LLC is right for you. And this feature is available before making your purchase, which will help you make an educated decision as to what you should do.
The Company Corporation also has an extensive library of resources you can use to learn and grow. Everything from articles, state guides, industry specific information, a legal and tax library, tax filing deductions and information about self-employment taxes. You will find these extremely helpful, especially when first starting out and want an easy way to find answers to your questions, without having to pay an expert.
The Company Corporation has a business coaching service for $395 unless you’ve purchased their premium “The Works” package, which in that case the business coaching services are included (except for the non-profit package, where it’s not included). The business coaching service gives you a one-hour compliance consultation with an expert coach, unlimited VIP phone and email access to an expert coaching team, a Compliance Watch walk-through and a specialized page in the Compliance Watch that includes compliance and business resources to help keep your company on the right track while helping you improve your overall success. If you are starting a business for the first time, you might find this type of service invaluable.
The Company Corporation is active in many social media arenas, including LinkedIn, Facebook, Twitter, YouTube and Google+, which makes it easy to get an overall feel for how their overall business model is handled and how happy or unhappy their customers are with their services.
The Company Corporation offers several ways to contact them should the need arise. They have an 800 number, a live chat service and you can contact them via a contact email form as well. Their customer service hours are Monday through Thursday 8 am – 10 pm eastern standard time and Friday 8 am – 8 pm eastern standard time, which are some impressive customer service hours. These kinds of customer service hours will allow most everyone easy access at their individual convenience.
The Company Corporation is an accredited business with the Better Business Bureau and currently has an A+ rating. They had 99 complaints within the last three years and 31 complaints within the last 12 months. However, they do not have any government actions involving their marketplace, nor are there any deceptive marketing practices being reported to the BBB.
The majority of their complaints are regarding billing and collection issues. And problems with their products and services rounds out the majority. There are a handful of advertising and sales issues, as well as one complaint regarding a delivery issue. The disturbing thing about these complaints is the fact that only 22 of them are listed as being resolved to the satisfaction of the complainant. Most of the billing and collection issues are involving the customer not being able to cancel their services as they continue to be billed for services they have previously tried to cancel. It appears that involving the BBB does eventually prompt the company to respond with a cancellation and full refund of any amount that was paid after the initial cancellation attempt. However, we feel a customer shouldn’t have to resort to launching a complaint with the BBB in order to get results and that The Company Corporation should attempt to correct this issue as it continues to blemish their reputation.
Unfortunately, it doesn’t look like The Company Corporation has attorneys on staff, nor are they associated with any legal firms; therefore, you won’t have the option of receiving assistance from an actual licensed attorney. Therefore, your paperwork will be completed and filed by one of their business specialists.
Another thing you need to watch out for is the pricing for your state package. There is a page on the site that shows the price for incorporating in Delaware, but if you are not incorporating in Delaware, you will not receive the discounted price that’s displayed on that page. So just look carefully to make sure you are in the right place for the pricing in your particular state.