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Nolo Network includes over 50 web properties, allowing them to be one of the web’s largest consumer-friendly legal libraries. Information is provided for free, while documents vary in price. Their goal is to deliver free, high quality, legal information.

It was in 1971 that Nolo published its’ first do-it-yourself legal guide. Since its’ founding 40 years back, Nolo has evolved its’ technology and software, turning its’ brand into one of the leading legal websites throughout the Internet.

The Good

While the information forms are free, the downloaded forms and programs vary in price. When a form is selected, the price is clearly marked, protecting customers from hidden fees or costs. Another good thing about Nolo is that they are a Google Trusted Store, and currently have an ‘A’ rating with the Better Business Bureau. They were accredited with the BBB in 2009, and have only had 10 complaints, all of which were closed within the last three years.

The Bad

Search as I might, a phone number wasn’t discovered. The contact page first takes visitors of the site to a long list of potential problems with provided answers. If the question wasn’t answered in the self-help section, a form is provided. After filling out the form, an email is sent to the company. The query should be answered within one business day. It is always interesting when a company hides their phone number.

The Bottom Line

Nolo has a solid background, is accredited with both the BBB and has the Google seal of approval. Aside from the lack of easily finding a phone number to contact, this company appears to be a good choice. When needing a lawyer’s advice, a new business form or help with a landlord/tenant situation, Nolo has you covered.

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