They have been accredited with the Better Business Bureau since their start back in 2004. Since that time, they have filed over 50,000 LLCs and corporations. Today, IncFile.com maintains a BBB grade of ‘A+’. There have been three complaints in the last three years, all closed. Within the past year, there haven’t been any complaints opened through the BBB for this company. Additionally, there aren’t any customer reviews posted either.
Customer support agents can be contacted for additional information at 888.462.3453. Live support can be reached, and if offline, a message can be sent.
Everything is spelled out for the new business owner, leaving nothing to chance. Descriptions of the various business types are provided on the site, along with upfront costs, with no hidden fees.
There are three different levels of service available for each business type. For those looking to start an LLC, S-Corporation, C-Corporation or a Nonprofit, entrepreneurs can choose from Silver, Gold or Platinum levels.
The Silver is the cheapest, and includes very basic services, while the Platinum is the highest priced option and includes every necessity, including mailing costs of documents.
Depending on which packet you choose, there could be additional costs above the initial packet’s price. New business owners have the option of picking additional services that aren’t included in their original packet, which will add to the final price. The good news is there doesn’t seem to be any hidden charges. Everything is listed in an easy-to-use selective platform.
The different packages may confuse customers who are new to registration. It is hard to tell what is necessary and what is not. We would recommend doing a little research before selecting a package. All the customer reviews we have read about incfile have been positive but you do not want to pay money to have something done that you could do by yourself for free.