Direct Incorporation has been in business since 2003, and has helped over 40,000 clients during that time. Headquartered in Ann Arbor, MI, Direct Incorporation provides services for those new, and established, business owners. Logos and LLC contracts are two examples of services provided by Direct Incorporation.
The prices are clearly marked for each provided service, and state fees are tacked on before checkout. The state fee charge is mentioned clearly on the website, but the fee varies from state to state.
There doesn’t appear to be any hidden fees; everything is clearly displayed.
Orders can be called in to a qualified customer support operator. They are on hand during business hours to answer any question a potential buyer may have. A Customer Service Rep can be reached at 877-281-6496, Monday through Friday, from 9am until 6pm, Eastern Standard Time.
Direct Incorporation has been accredited with the BBB since 2005, and currently has a rating of ‘A+’. There have only been three complaints listed within the past three years, with all three being closed. There have been no complaints issued within the past 12 months.
They have a toll free number that customers can call for help but there doesn’t seem to be a method to contact via email. For those who would prefer to communicate via the Internet, this is a huge miss.