Direct Incorporation

3.6

Overall Score

4 User Reviews

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Direct Incorporation has been in business since 2003, and has helped over 40,000 clients during that time. Headquartered in Ann Arbor, MI, Direct Incorporation provides services for those new, and established, business owners. Logos and LLC contracts are two examples of services provided by Direct Incorporation. 

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#11 Direct Incorporation Logo Direct Incorporation

3.6

Overall
Score

4 User Reviews

The Good

  • Pricing
  • No hidden fees
  • Customer service

The prices are clearly marked for each provided service, and state fees are tacked on before checkout. The state fee charge is mentioned clearly on the website, but the fee varies from state to state.

There doesn't appear to be any hidden fees; everything is clearly displayed.

Orders can be called in to a qualified customer support operator. They are on hand during business hours to answer any question a potential buyer may have. A Customer Service Rep can be reached at 877-281-6496, Monday through Friday, from 9am until 6pm, Eastern Standard Time.

The Bad

  • No email contact

They have a toll free number that customers can call for help but there doesn't seem to be a method to contact via email. For those who would prefer to communicate via the Internet, this is a huge miss.

The Bottom Line

Direct Incorporation has provided solid work experience for over 12 years, and has experienced customer support teams standing by to take your order, or to answer any questions. In addition to all prices clearly advertised, Direct Incorporation seems to be at the top of their game.

User Reviews

2.3

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  • 10

    November 14th, 2017 Saint Charles, MO DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    The service has been excellent. Follow through excellent. Someone needs to remove the negative that Debbie from ID wrote because her complaint is invalid. They are totally on top of their game and I would highly recommend them.

    Helpful?
  • 0

    October 10th, 2017 Hayden, ID

    DON'T SUBMIT INFORMATION on their form!!! You will immediately be inundated with spam emails and texts. I am so frustrated.

    Helpful?
  • 0

    October 3rd, 2017 Hayden, ID

    Don't sum it information on their form you will immediately be inundated with spam emails and texts. I am so frustrated.

    Helpful?
  • 8

    March 1st, 2017 Napoleon, OH

    Spoke with the rep over the phone. Very knowledgeable and helpful. Although they have a robo email that gets sent to you often until you buy their services, they offer an option to stop them incoming. I plan on working with them for their straightforward service and online options.

    Helpful?