Kabbage

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Kabbage

verified
  • Short-Term Loans
  • Repeat Users
  • Resources
  • Kabbage is a lending program based in Atlanta, Georgia that developed an online algorithm to simplify the application and approval process for small businesses. Unlike traditional lenders, they look at business performance online through business checking accounts, payment processing, and shipping data – not manual forms – to automatically assess qualification. Kabbage boasts a high success rate: Over 90 percent of all Kabbage transactions come from repeat users. 

    For borrowers looking for a small business loan from Kabbage, having a low credit score won't necessarily knock them out of the running. Kabbage looks primarily at current revenue (they want to see more than $50k/year or $4,200/month for the past 3 months) and the amount of time in business (needs to exceed one year). Typical Kabbage borrowers also have a good social media presence and high amounts of inventory. Kabbage lines of credit are used to cover operating expenses while waiting on payments and receivables, cover operating expenses during slower seasons, and covering unexpected expenses. Those who choose Kabbage business loans should remember that funding is not available to startups.   

    The Good

    • Short-Term Loans
    • Transparent Application Requirements
    • Resources
    • Kabbage Card
    • Repeat Users

    Short-Term Loans

    Loans from Kabbage are great for businesses that need capital on an ongoing basis. Loan amounts go up to $250,000. Kabbage also has a unique borrowing model that allows the borrowers to only use what they need. Even if a business is approved for up to $250,000, the borrower only pays for what they take.  

    Loans from Kabbage are set up on a short-term manageable payment platform. They offer eligible customers 6-, 12-, or 18-month loan terms. 

    Additional advantages of Kabbage Small Business Loans:

    • Loans are scalable and manageable
    • Quick approval and fast access to funds
    • Simple monthly fees

    Transparent Application Requirements

    In comparison to other lenders, Kabbage provides a great deal of information online without having to apply first. Their website includes the following helpful information: 

    • Companies need to be in business for one year before applying
    • Companies need to be making a minimum of $50k annually or $4,200 monthly for the past three months
    • No pre-payment penalties on 6 and 12-month terms
    • No closing fees
    • No origination fees
    • 1.5-10 percent interest rates
    • Good resources
    • No minimum credit score needed

    Resources

    Kabbage has a "Resources" tab on their website which connects to a blog. This site houses a good amount of content that businesses can access for free, including business news, webinars, eBooks, tips, and more. Under Kabbage's "How It Works" tab, there is a calculator that gives potential borrowers an estimation of their total payment based on the amount they plan to borrow and the length of the term. Typically, the longer the term of the loan, the higher the amount owed. 

    Kabbage Card

    Kabbage has a new exclusive Kabbage card that customers can keep in their wallets and access their funds whenever and wherever they need them. Customers can apply for the Kabbage card on Kabbage's website through a brief form, and the card will be delivered to them in 7-10 business days. When they receive it, customers can activate the credit card online through their Kabbage account dashboard. The benefits of the Kabbage card include: 

    • Access to available funds at the point of sale
    • Remote access to Kabbage account
    • Business purchases and investments anywhere Visa is accepted
    • No minimum purchase amount or limit to the number of purchases allowed in a day (but limitations include 25K daily card limit, 50K monthly, and 600K annually)
    • No additional hidden monthly fee or cost 
    • Straightforward terms: with every transaction made by the Kabbage card, it creates a new, six-month loan that has the same fees and terms as customers' other six-month business loans. 

    Repeat Users

    The average Kabbage customer utilizes the line of credit four times a year. This indicates that many businesses are using Kabbage's service and that the payment scale is affordable and sustainable. Additionally, the high number of repeat users indicates that Kabbage's application and approval process is streamlined for small businesses. Customers simply need their financial documents and a quality credit score. If a customer qualifies, there is an instant approval, rather than an extended waiting period. 

    Check rates with Kabbage

    The Bad

    • Short-Term Solutions
    • Low Amounts of Capital
    • Personal Guarantee

    Short-Term Solutions

    As mentioned earlier, Kabbage's loaning paradigm is based on the line-of-credit industry. When customers apply for a loan with Kabbage, it is a short-term solution. Most Kabbage clients use their funds for short-term needs, such as equipment upgrades, purchasing inventory, or funding payroll. Kabbage does not offer traditional loans, large loans for bigger businesses, or other types of conventional funding. Another factor to consider is that Kabbage does not offer an SBA (Small Business Administration) service. Therefore, the borrower is not included in some key SBA programs. Other limitations include: 

    Low Amounts of Capital

    Kabbage only lends business owners a maximum of $250,000. This amount makes sense if there are only 12 months to pay back the loan, but it's not a large enough working capital for many businesses. 

    Personal Guarantee

    When someone takes out a Kabbage loan, they state that "you personally guarantee that you will pay back your loan, but you do not have to put up any real estate or personal collateral." In many cases, a personal guarantee requires the borrower to put up personal collateral. This confusing language makes it difficult to know what collateral customers are really promising to Kabbage when they take out a loan. 

    The Bottom Line

    Kabbage is a great way for small business owners to secure short-term business loans. Borrowers should consider Kabbage as a lender if they need small amounts for immediate short-term needs, such as new inventory purchases or payroll. Potential Kabbage loan customers should read Kabbage business loan reviews if they want get a better grasp of what the company has to offer. Overall, if you don't mind waiting a few days for funding, can work with low amounts of working capital, and you feel confident in your ability to pay back the loan (and don't mind having a personal guarantee attached to the loan), we recommend using Kabbage.

    Disclaimer

    As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. For more information on how we rank companies, click here.

    All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify us here.


    User Reviews

    Star Rating

    4.8
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    741 Reviews

    Review Breakdown

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    Andrea Strickland
    November 30th, 2018 Stillwater, MN DETAILS
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    Sami was very helpful, knowledgeable, and patient with helping me to get my profile updated correctly.

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    Reply from Kabbage

    Nov 30, 2018

    Thanks for the review!

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    Jimmie Johnson
    November 30th, 2018 Gibbsboro, NJ DETAILS
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    When you need cash flow fast Kabbage is on it! Plus, if you have any questions or needs their staff is extremely helpful like the representative I had (PATTY), she was extremely helpful and made sure that I was completely satisfied with regards to my questions and concerns..

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    Reply from Kabbage

    Nov 30, 2018

    Thanks for the wonderful review! We are proud to partner with you and your business!

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    Latifa
    November 30th, 2018 McLean, VA

    So easy to work with outstanding customer service they will guide you through the process and Becca is amazing

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    Reply from Kabbage

    Nov 30, 2018

    Thanks for the review!

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    Kelsey
    November 30th, 2018 Lawrenceville, GA DETAILS
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    I usually don't have time to leave a review but after the conversation that I just had my mother told me it's only right. Thank you Morgan for staying on the phone with me for what seemed like forever! I know I probably asked you an unusual amount of questions but thank you for not giving up on me!

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    Reply from Kabbage

    Nov 30, 2018

    Thanks for the wonderful review! We are delighted to know you had a great experience with Kabbage!

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    Laura Perez
    November 30th, 2018 Port Orange, FL DETAILS
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    Just made my first payment and was curious about how my payment/line of credit was linked to my Kabbage card. The process was fully explained by a very friendly and knowledgeable customer service rep.

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    Reply from Kabbage

    Nov 30, 2018

    Thanks for the review!

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    Ramona Freeze
    November 29th, 2018 Bakersfield, CA DETAILS
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    Ms. Zalenka H was so helpful with my questions about my account. She made what I needed done so easy and understandable.

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    Reply from Kabbage

    Nov 30, 2018

    Thanks for the review, Ramona! We are delighted to know you had a great experience with Kabbage!

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    Tomika J.
    November 29th, 2018 Moreno Valley, CA

    Brandon was great and provided excellent customer service! I will make sure to refer Kabbage to my partners.

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    Reply from Kabbage

    Nov 30, 2018

    Thanks for the wonderful review! We are proud to partner with you!

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    Raymond Berry
    November 28th, 2018 Chicago, IL DETAILS
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    Hi, All went well with the phone call and customer service was excellent. Thank you

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    Reply from Kabbage

    Nov 28, 2018

    Thanks for the review!

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    Lea Ann
    November 28th, 2018 DETAILS
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    Josh was extremely helpful, courteous and kind. He helped enormously and was able to help with the issue I had.

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    Reply from Kabbage

    Nov 28, 2018

    Thanks for the great review, Lea Ann!

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    Duane
    November 28th, 2018 Los Angeles, CA

    This is my first business line of credit after 25+ years of ownership. Thank you for making this such an easy process! I called with a question and Patty answer in such a pleasant manner, I won't mind calling back. She was professional and eased my nerves tremendously!!

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    Reply from Kabbage

    Nov 28, 2018

    Thanks for the great review! We are proud to partner with you and your business!

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    Dianne
    November 28th, 2018 Fayetteville, GA DETAILS
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    As a business owner, I receive multiple phone calls daily from companies wanting to lend me money. Kabbage is the best option, offering seamless service and the least expensive company in regards to fees. My experience with Patty today was wonderful, she handled my request quickly and in a nice friendly manner.

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    Reply from Kabbage

    Nov 28, 2018

    Thanks for the wonderful review! We are delighted to hear you had a great experience with Kabbage!

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    Michael Armetta
    November 28th, 2018 Galena, MD DETAILS
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    I just spoke With Zelenka H VERY helpful . Thank You

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    Reply from Kabbage

    Nov 28, 2018

    Thanks for the review, Michael!

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    Jacie
    November 28th, 2018 Charlottesville, VA DETAILS
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    Josh was very helpful and understanding. He explained the payment system in easy to understand terms.

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    Reply from Kabbage

    Nov 28, 2018

    Thanks for the review. We are happy to know you had a great experience with Kabbage!

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    Amy Marlin
    November 28th, 2018 Wayzata, MN

    Jimena was very pleasant and helpful with my call this morning! I was very pleased with her customer service and I look forward to working with the company in the near future. Thank you , Amy Marlin

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    Reply from Kabbage

    Nov 28, 2018

    Thanks for the review. We are proud to partner with you and your business, Amy!

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    Angela
    November 27th, 2018 St. Petersburg, FL DETAILS
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    Jared was very personable and was able to assist me with a request quickly and knowledgeably. It makes working with Kabbage enjoyable when the Agents are well spoken and helpful.

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    Reply from Kabbage

    Nov 28, 2018

    Thanks for the wonderful review! We are delighted you had a great experience with Kabbage!

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    Geo
    November 27th, 2018 Newton, MA DETAILS
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    I want to say that Morgan J-W truly loves her job! She was very professional and her overall attitude made for a very pleasant experience. I wish I dealt with people like her on an every day basis! Thanks Morgan !

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    Reply from Kabbage

    Nov 28, 2018

    Thanks for the great review! We are delighted that you had a great experience with Kabbage!

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    karen
    November 27th, 2018 Chester, NJ DETAILS
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    great service - easy process. every encounter I've had with CS has been with a professional and knowledgeable person.

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    Reply from Kabbage

    Nov 28, 2018

    Thanks for the review!

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    Ted
    November 27th, 2018 West Hartford, CT DETAILS
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    Kabbage is great. I am a small business owner who needs an occasional boost which they provided. Unfortunately, I mistook the terms, but being proactive in my explanation to Kabbage made all the difference. They made it right with zero hassle. I was blown away.

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    Reply from Kabbage

    Nov 28, 2018

    Hi Ted, thanks for the review! Happy to hear that we were able to clear things up.

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    Faith
    November 26th, 2018 Fullerton, CA DETAILS
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    When I originally went to Kabbage , I was apprehensive! Although that fear quickly went away upon the ease of applying and review of options, etc. Kabbage has not let me down. In fact today I had to reach out to Kabbage via customer service (live voice) . "Zelinka" handled my questions and made appropriate adjustments to my account without a hiccup. As well, she has a charming personality and it made the call totally worthwhile! So folks she is someone that I recommend for others to personally request her because she gives 100%. Thank you! Zelinka

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    Reply from Kabbage

    Nov 27, 2018

    Hi Faith, thanks for the wonderful review! We are proud to partner with you and your business!

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    Hollywood Weekly Magazine
    November 26th, 2018 Northridge, CA DETAILS
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    Great people, great service for small businesses.

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    Reply from Kabbage

    Nov 27, 2018

    Thanks for the review!

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    Tracy S
    November 26th, 2018 Akron, OH DETAILS
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    Customer service was great with Josh. I didn't realize due date was here, he quickly handled request. Advised me of options and I was relieved.

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    Reply from Kabbage

    Nov 27, 2018

    Thanks for the review, Tracy! Happy to hear that you had a great experience with Kabbage.

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    Pam Smith
    November 26th, 2018 Albany, GA

    I really appreciate the help Josh gave me about my account if all customer rep was that nice and helpful fixing problems would be so much easier,thanks again Josh.I hope I get my credit line with this company because it will be a great experience to work with them.

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    Reply from Kabbage

    Nov 27, 2018

    Thanks for the review, Pam! We are delighted to know you had a great experience with Kabbage!

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    Rob Sweitzer
    November 26th, 2018 Salem, OR DETAILS
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    Always fast and helpful. There hasn't been a problem that I have had that they haven't been able to easily and quickly resolve.

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    Reply from Kabbage

    Nov 27, 2018

    Thanks for the great review!

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    Gene
    November 26th, 2018 Fort Lauderdale, FL DETAILS
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    I got clear directions. Patty was very helpful.

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    Reply from Kabbage

    Nov 27, 2018

    Thanks for the review, Gene!

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    Joseph Pond
    November 26th, 2018 Syracuse, NY DETAILS
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    Very pleasant customer representatives. Great company to work with.

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    Reply from Kabbage

    Nov 27, 2018

    Thanks for the review. We are proud to partner with you!

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    DecoPro Inc
    November 26th, 2018 Philadelphia, PA DETAILS
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    Becca with customer service was amazing! When we phoned in to request that the due date on our loan be adjusted, so that it better conforms with our bookkeeping needs, she was informative, quick & efficient. 1st Class service! Louis & Raquel

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    Reply from Kabbage

    Nov 27, 2018

    Thanks for the wonderful review. We are delighted to know you had a great experience with Kabbage!

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    Todd
    November 26th, 2018 McKinney, TX

    I'm getting my first funding in order and Josh was extremely helpful, thanks!

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    Reply from Kabbage

    Nov 27, 2018

    Thanks for the review!

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    Tom
    November 26th, 2018 Cathedral City, CA DETAILS
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    Called Kabbage to update account info and add a user. Matthew was fantastic and handled everything quickly and efficiently. He's like all the folks at Kabbage...extremely customer focused and a "can do" attitude that's truly refreshing. Great company!

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    Reply from Kabbage

    Nov 27, 2018

    Thanks for the wonderful review. We are thrilled to know you had a great experience with Kabbage, Tom!

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    Tonia Williams
    November 26th, 2018 Southfield, MI DETAILS
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    Josh was great!! He made my transaction very easy.

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    Reply from Kabbage

    Nov 27, 2018

    Thanks for the review!

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    Marvin L Chapman
    November 26th, 2018 Santa Ana, CA DETAILS
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    The professionals I have talked with at Kabbage always have been very professional, informative, and very prompt responsively. I am specifically giving a "shout out" to Account Manager Kamal K and customer service representative Shannon A. I want to say a special thank you and would ask Kabbage management provide Shannon A. with some form of professional recognition and/or award for her immense professionalism and help with my recent call-in question and concern. In literally less than a minute, Shannon A. was able take total and complete care of my issue and she deserves special recognition for her extreme professionalism and prompt resolution of my issue. I am a licensed professional with over 39 years in the mental health field and can say that I have only provided this type of written appreciation maybe two or three times over those 39 years - so this correspondence of appreciation should not be taken lightly. Thank you for providing your customers with excellent professionals such as Shannon A. (and Kam as well). Dr. Marvin L. Chapman, PsyD, LMFT, CFC

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    Reply from Kabbage

    Nov 27, 2018

    Dr. Marvin, thank you so much for the wonderful review! I pushed your comments through to their managers. We are proud to partner with you and we look forward to continue to earn your business!

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    Paul Kennon
    November 26th, 2018 New York, NY DETAILS
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    Jeff T was terrific in helping me!

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    Reply from Kabbage

    Nov 27, 2018

    Thanks for the review!

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    Anass Sentissi
    November 26th, 2018 Indianapolis, IN

    Patty with Kabbage Was knowledgeable and professional. Patty did great job walking me through every question, she was wonderful Customerservice. Thank you, Patty.

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    Reply from Kabbage

    Nov 27, 2018

    Thanks for the wonderful review!

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    Quinton A Saunders
    November 26th, 2018 Temple Hills, MD DETAILS
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    Spoke with Morgan this morning concerning a payment problem. She was very attentive and was able to help me out in the most professional and resolvable way possible. Thank you Kabbage and Morgan

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    Reply from Kabbage

    Nov 27, 2018

    Thanks for the review, Quinton! We are happy to hear you had a great experience with Kabbage!

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    Don C
    November 26th, 2018 Driftwood, TX DETAILS
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    Zelenka did a great job answering my question

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    Reply from Kabbage

    Nov 27, 2018

    Thanks for the review!

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    Bella Bugs
    November 21st, 2018 Cedar Creek, TX DETAILS
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    Great Company, fast and quick service and knowledgeable customer services.

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    Reply from Kabbage

    Nov 27, 2018

    Thanks for the great review!

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    Dave
    November 19th, 2018 Plymouth, MN DETAILS
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    Needed Support help and Brandon was courteous, efficient and helped me right away. Thanks, Kabbage and Brandon!

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    Reply from Kabbage

    Nov 19, 2018

    Thanks for the review, Dave! We are thrilled to know you had a great experience with Kabbage!

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    Chris Lane
    November 19th, 2018 Mill Valley, CA DETAILS
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    We have a line of credit for my bicycle business with Kabbage, and were about to be late on a payment due to hazardous smoke from the California wild fires pretty much shutting us down. Called Kabbage to let them know I was going to be late and a very sympathetic and helpful person there by the name of Jimena M called her boss and granted me an extension long enough for the smoke to clear and business to resume. Thank you Jimena!

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    Reply from Kabbage

    Nov 19, 2018

    Hi Chris, thanks for the great review! Wishing you all strength and safety during this time! We are thankful you are safe and hope that continues.

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    Jim D.
    November 19th, 2018 Jupiter, FL

    Jimena was phenomenal! Pleasure to speak with, patient, and a big help!

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    Reply from Kabbage

    Nov 19, 2018

    Thanks for the review, Jim! Happy to hear you had a great experience with Kabbage!

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    Joi
    November 19th, 2018 Atlanta, GA DETAILS
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    Jared was very helpful and when I asked a question he was unsure about he asked his Manager. I was extremely pleased with his customer service!

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    Reply from Kabbage

    Nov 19, 2018

    Thanks for the review and happy to know you had a great experience with us!

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    Alex
    November 19th, 2018 Oak Lawn, IL DETAILS
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    Easy process and the customer representative ( Josh S ) was really helpful and great. Thank you

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    Reply from Kabbage

    Nov 19, 2018

    We are delighted to know you had a good experience with us! Thanks for the review.

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    Dale Cooper
    November 19th, 2018 Ruskin, FL DETAILS
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    My customer rep Matthew T was exceptional ! Very friendly, great customer service, really seemed concerned about my issue and I appreciate that

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    Reply from Kabbage

    Nov 19, 2018

    Thanks for the great review, Dale! Happy to hear you had a great experience with Kabbage.

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    Todd
    November 16th, 2018 Larimore, ND

    Great experience, easy application on line. Called their toll free number and talked with Josh who was very friendly and informative and answered all the questions I presented.

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    Reply from Kabbage

    Nov 16, 2018

    Thanks for your review, Todd. We are delighted to know you had a great experience with Kabbage!

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    Carol
    November 16th, 2018 Jersey City, NJ

    As a new client, Mathew was very patient and addressed all my concerns. He had a clear understanding and communicated well the products and services of Kabbage. Great customer service!

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    Reply from Kabbage

    Nov 16, 2018

    Thanks for taking the time to review Kabbage, Carol! We are happy to know you had a great experience with Kabbage!

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    Elizabeth A DesRochers
    November 16th, 2018 Palm Desert, CA DETAILS
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    Patty was very friendly and helpful! She took care of my need immediately.

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    Reply from Kabbage

    Nov 16, 2018

    Thanks for the wonderful review, Elizabeth!

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    Joe Martino
    November 15th, 2018 Lake City, FL DETAILS
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    Was not happy with how credit worthiness was detiemined it has hurt my business model and forced me to find alternative financing on short notice.

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    Adrian K.
    November 14th, 2018 Pasadena, CA DETAILS
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    I need a little more time to make my monthly payment. I left a voicemail last night, and Sam S. contacted me promptly this morning by email, with a clear explanation of my options. Sam was very responsive.

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    Reply from Kabbage

    Nov 14, 2018

    Hi Adrian, happy to hear you had a great experience with us! Thanks for the review!

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    Modafino
    November 14th, 2018 Lincoln, NE DETAILS
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    Josh was amazing! He answered my questions and really helped me with my issue...give him a raise!!!

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    Reply from Kabbage

    Nov 14, 2018

    Thanks for the review, we are delighted to know you had a great experience!

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    Philip
    November 13th, 2018 Saint Paul, MN DETAILS
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    Jared was a great help to me today. Informative, friendly, helpful, with excellent follow-through. Great customer service.

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    Reply from Kabbage

    Nov 13, 2018

    Thanks for the review, Philip! We are delighted to hear you had a great experience!

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    David Goss
    November 13th, 2018 Waukesha, WI DETAILS
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    Zelenka H Was most professional handling my request, and in fact offered additional assistance that will make kabbage account even more useful in future.

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    Reply from Kabbage

    Nov 13, 2018

    Thanks for the review, David! We look forward to our partnership together!

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    Jeff
    November 13th, 2018 Lynnwood, WA DETAILS
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    Called in with a customer service question and Josh was great. Personable, professional, and efficient. Definitely appreciate that Kabbage has employees like Josh to interact with customers.

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    Reply from Kabbage

    Nov 13, 2018

    Thanks for the great review, Jeff! We are thankful for our great customer facing teams as well.